Senior Director, Events Delivery Job at TM Forum

Senior Director, Events

Parexel is seeking a highly motivated and creative individual to lead our events...

Location

United States

Salary:

Not provided

Parexel

Expiration Date

Until further notice

Requirements

Bachelor's degree in marketing, communications or business preferred
A minimum of fifteen (15) years of meeting and convention planning experience, including leadership role(s) in strategic planning and execution of domestic and international meetings
Minimum of five (5) years as a team leader responsible for managing staff
Demonstrated experience crafting and delivering executive-level communications, including presentations, briefings, and strategic updates, with the ability to tailor messaging for senior leadership and C-suite audiences
Demonstrated experience in bringing events to life from concept to completion
Experience working with production companies on the development and execution of medium-to-large-scale conferences (1,000+ participants)
Proven ability to build relationships, influence others, and work effectively with individuals internally and externally at all levels
Certified Meeting Planner (CMP) preferred
Clinical Research Organization (CRO) experience at a global organization is preferred
Ability to travel

Job Responsibility

Develop and implement a comprehensive global strategy for external events that aligns with the organization's overarching objectives and growth goals
Plan, manage, and execute a portfolio of events, including customer-facing experiences, industry conferences and sponsorship initiatives
Develop events that have a clear creative narrative, that align and drive strategy
secure thought leadership opportunities and plenary experiences that give lift to the event narrative
support script development/process to fully connect the event experience and inspire participants
Accountable for developing and delivering high-impact executive communications, including briefings, presentations, and post-event reporting, ensuring clarity, alignment, and strategic messaging for senior leadership and C-suite stakeholders
Lead structured post-event debrief sessions with executive stakeholders, synthesizing performance insights, KPIs, and attendee feedback into actionable recommendations to drive continuous improvement and inform future event strategy
Create production flows and schedules
may provide onsite management for general sessions at events to include set up, technical direction, rehearsals, tear down, and other oversight as needed
Identify key opportunities for global engagement through events, conferences, and partnerships

Fulltime

New

Senior Director of Premium Services - Fenway Park

Aramark Sports + Entertainment seeks an accomplished hospitality leader to serve...

Location

United States , Boston

Salary:

140000.00 - 145000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Minimum of 5+ years of progressive leadership experience in premium hospitality, restaurants, catering, food and beverage operations, or related hospitality environments
Demonstrated success leading premium dining, catering operations and sales, and guest experience operations
Experience supporting both operational execution and revenue generating sales functions
Strong understanding of hospitality service standards, event execution, and premium guest engagement
Bachelor's degree in Hospitality Management, Business Administration, or related field
Experience within sports, entertainment, convention center, hotel, or hospitality environments
Background in premium dining, catering sales, and event management
Experience supporting premium hospitality concepts, luxury experiences, or high-profile events
Experience working in a union environment

Job Responsibility

Provide strategic oversight and support for premium services operations and including suites, clubs, restaurants, and catering sales and operations
Ensure consistent execution of premium hospitality
Develop and implement operational best practices that enhance guest satisfaction, efficiency, and profitability
Conduct operational reviews to identify opportunities for continuous improvement
Lead service excellence initiatives that elevate the overall premium guest experience
Collaborate with culinary and operations teams to create integrated premium hospitality experiences
Establish performance metrics and reporting standards to measure operational success and guest satisfaction
Develop and implement training programs focused on premium service delivery, leadership development, and operational excellence
Coach and mentor premium operations leaders, catering managers, and sales professionals
Foster a culture centered on hospitality, accountability, guest engagement, and continuous improvement

What we offer

medical, dental, vision, work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Senior Director, Head of Closings

Capital One's GSE Closing Team within Commercial Client Operations (CCO) provide...

Location

United States , McLean; New York; Charlotte

Salary:

208800.00 - 286000.00 USD / Year

Capital One

Expiration Date

Until further notice

Requirements

Bachelor's Degree or Military experience
At least 10 years of experience in loan operations, legal or commercial real estate
At least 5 years of People Management experience

Job Responsibility

Oversee the day-to-day operations of the team, including serving as a key point of escalation. Rapidly triage and escalate complex issues or non-compliance as appropriate. Engage in real-time problem solving for critical enterprise issues
Supervise the closing and delivery of transactions across Fannie Mae and Freddie Mac products in an efficient, compliant, and client-centric manner by coordinating with other Agency Finance departments as required. Liaise across functions to ensure product and legal compliance and timely processing
Maintain a forward looking point of view on industry trends, including how to drive the development, structuring and roll out of new technology, intelligent automation and tactical process changes required to improve loan closing & delivery activities and ensure compliance with regulatory requirements impacting the business
Identify and lead integration and process enhancement initiatives
Collaborate with Risk, Legal, Compliance and other partner teams to ensure all processes support a strong control environment
Manage Issue and Event remediation
Responsible for budgeting, purchasing, internal systems and salary administration
Ensure consistent and up-to-date policies and procedures exist across the team
direct improvement on procedures, policies, and training programs for all loan products
Develop and lead the strategic vision for Loan Administration in partnership with other departmental leaders, aligning with the vision, goals and objectives of the Commercial Bank and CCO

What we offer

Performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI)
health, financial and other benefits

Fulltime

Senior Director, Event Operations & Program Management

Bentley is seeking a senior event operations leader to define and lead how our g...

Location

United States

Salary:

Not provided

Bentley Systems

Expiration Date

Until further notice

Requirements

15+ years of experience in event operations, production management, or large-scale program delivery
Proven track record managing complex, global events (10,000+ attendees) within the enterprise technology space
Deep experience with event budgeting, financial planning, and cost management
Strong expertise in vendor management, contract negotiation, and partner strategy
Experience building and leading teams and operational frameworks in evolving environments
Excellent project management and organizational skills, with the ability to manage multiple large-scale programs simultaneously
Strong communication skills and ability to work across cross-functional, matrixed organizations
High level of attention to detail and commitment to execution quality
Familiarity with event technologies, registration systems, and operational tools
Bachelor’s degree in Marketing or equivalent experience

Job Responsibility

Define and lead how our global events are planned, managed, and delivered at scale
Own the operational strategy and execution for Bentley’s event portfolio
Own the end-to-end operational model for Bentley’s flagship events
Define and implement planning frameworks, timelines, and delivery standards
Ensure all events are executed with consistency, quality, and operational discipline
Serve as the operational lead for flagship events
Own the integrated event plan
Partner with Experience Design and Audience Engagement leads
Drive cross-functional alignment across all contributing teams
Identify risks early, resolve dependencies

What we offer

A great Team and culture
An exciting career as an integral part of a world-leading software company
An attractive salary and benefits package
A commitment to inclusion, belonging and colleague wellbeing
A company committed to making a real difference by advancing the world’s infrastructure

Fulltime

Senior Director National Security Operations

Allied Universal®, North America's leading security and facility services compan...

Location

United States , Syracuse

Salary:

85000.00 - 120000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

Bachelor's degree in Criminal Justice, Business or a related field with a least three (3) years of management experience in a high-workforce environment or service industry
Associate's degree in Criminal Justice, Business or a related field with five (5) years of management experience in a high-volume workforce environment or service industry
High school diploma or equivalent with a minimum of seven (7) years of management experience in a high-volume workforce environment or service industry
Minimum of two (2) years of account management experience driving customer solutions
Minimum of two (2) years of experience driving operational and financial metrics while demonstrating strong financial acumen
Leadership skills that foster teamwork, innovation, agility, client relations and achieving desired results
Ability to collaborate across multiple branches and support departments to creatively support client's satisfaction
Results-oriented problem-solving skills that meet client and employee needs, while running a profitable business
Proficiency in web-based applications and computer systems, including Microsoft Office and (BI) Business Intelligence tools for metrics analysis, reporting, automation, and presentations
Dynamic networking skills displaying a commitment to safety and trust by participating in local community, client and industry events

Job Responsibility

Develop and nurture relationships with enterprise clients and Allied Universal's branch teams, ensuring service level delivery and customer satisfaction through in person and virtual meetings
Ability to travel domestically 50% of the time based on client and company needs
Prepare PowerPoint presentations and facilitate client quarterly and annual business reviews
Analyze, report and drive operational metrics and KPIs using Allied Universal's Business Intelligence Platform, maximizing efficiency and productivity
Identify and mitigate security risks: develop and implement security protocols, ongoing training, response plans and solutions to maintain contract compliance
Manage the P&L and drive financial performance through budget allocation, revenue growth, profitability, cash collections and expense management
develop strategies to achieve all financial targets
Collaborate with the sales, marketing, and field leadership to lead a contract renewal or rebid process

What we offer

Medical, dental, vision, basic life, AD&D, and disability insurance
Eligibility for our retirement plans
Eight paid holidays annually, five sick days, and four personal days
Vacation time offered at an accrual rate of 3.08 hours biweekly
Bonus

Fulltime

Senior Director, AI Business Solutions Leader (Healthcare)

The Senior Director, AI Business Solutions Leader (Healthcare) oversees the team...

Location

United States , Multiple Locations

Salary:

155800.00 - 277200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 10+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
5+ years people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers
This position is not eligible for visa sponsorship. Candidates must have authorization to work in the United States that does not now or in the future require employer sponsorship
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 15+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 12+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
8+ years experience working in a customer-facing role (e.g., internal and/or external)
8+ years experience leading technical projects, teams, or functions
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications)
8+ years people management experience, including managing consultant practice managers, technical sales managers, technical architect managers, and/or people managers
Health and Life Sciences industry experience

Job Responsibility

Holds team accountable for driving operational excellence and proven practice standards throughout all sales stages/activities/tools of record (e.g., pipeline updates, time tracking)
Drives team on orchestrating, collaborating, and influencing across Microsoft and customer/partner teams and leadership through on-strategy delivery to achieve customer/partner objectives and increase customer/partner satisfaction
Holds team accountable for anticipating and managing business and technical risks, adapting methodology and applying governance principles to identify, communicate, and minimize business and technical risks
Executes work in compliance with industry and Microsoft guidelines and procedures
Oversees continuous prioritization among competing demands in their work and identify where impact occurs with customers, ensuring alignment with business priorities and goals
Drives team on proactively identifying, anticipating, and setting the foundation with the customer/partner for new cross-solution opportunities for Consumption, Usage & Unified expansion (especially Enhanced Solutions) at scale based on business value to customer/partner and clear understanding of the Microsoft value proposition for supported platforms to empower cloud success, foster and strengthen security and resiliency, and drive AI innovation
Defines the need for change management to ensure team members develop thorough understanding of customer's business and operations to advise on potential solutions
Drives team on acting as a role model for strategically consulting with, actively listening to and respectfully challenging customers/partners, building trust to then advocate for alternative architectures/solutions/approaches that shape and/or enhance customer requirements
Oversees team on driving the identification, anticipation, and evaluation of industry trends (e.g., customer industry verticals, information technology [IT] industry), gathering of customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and mapping of both existing and novel architecture and digital transformation solutions to customer/partner business outcomes
Holds teams accountable for capturing opportunities in appropriate systems, processes, and tools, working collaboratively across the organization to execute on opportunities

Fulltime

Senior Director, TPA Key Accounts

This isn't a traditional account leadership role—it's a unique seat requiring bo...

Location

United States

Salary:

150000.00 - 220000.00 USD / Year

Personify Health

Expiration Date

Until further notice

Requirements

Bachelor's degree in Business Administration, Finance, or related field (MBA preferred)
10-15 years experience in third-party administration, insurance, or related industry
5+ years in leadership role
Solid TPA operations experience required
Hospital systems experience managing tiers required
Proven expertise in account service/consultative selling techniques, product knowledge, procedures, and administration
Proficiency with Microsoft Office Suite and Salesforce
Ability to derive insights from data and present complex health cost and procedural cost information to executive audiences
Strong understanding of clinical cost containment strategies and medical management approaches
Knowledge of regulatory issues affecting benefit plans

Job Responsibility

Lead account operations: Oversee all aspects of Northwell account including Member Services, Claims Operations, Account Management teams, and all 100% dedicated personnel to ensure operational excellence
Build executive relationships: Establish rapport and credibility with account stakeholders at all organizational levels through consistent executive presence, depth of domain knowledge, and diligent preparation
Drive clinical cost strategy: Partner with medical management team to review clinical cost experiences, strategize cost containment approaches, and realize significant savings from these strategies
Own strategic outcomes: Maintain accountability for reliable revenue, expansion, and clinical outcome targets that translate deep relationships into material value
Identify client objectives: Proactively understand client objectives, challenges, and leadership priorities while uncovering barriers and developing actionable, client-specific strategic plans that maximize satisfaction, success, and ROI
Deliver business insights: Develop and present business reviews deriving insights from data, helping clients plan future direction with insights into health costs and procedural cost experience, plus executive reporting, strategic planning, product capability overviews, and thought leadership presentations
Ensure client satisfaction: Support positive client satisfaction scores and provide oversight for proactive action plans required to maintain positive relationships and secure referenceable client status
Monitor contractual obligations: Confirm all client contractual obligations are met and communicate contractual risks to appropriate Personify Health leadership
Lead by example: Set high standards, provide meaningful coaching, support cross-functional teams, and model diligent preparation, consistent delivery, and continuous improvement across all accountable actions
Contribute to leadership team: Serve as member of Client Growth Leadership Team to develop and instill consistent standards of excellence while guiding and sustaining diverse, high-performing teams

What we offer

Competitive base salary and benefits effective day one
Comprehensive medical and dental through our own health solutions (yes, we use what we build)
Unlimited PTO—rest and recharge time is non-negotiable
Mental health support, retirement planning, and financial protection
Professional development with clear career progression and learning budgets
Mission-driven culture where diverse perspectives drive real impact on people's health

Fulltime

Senior Director - Operations

The Area Director of Operations is a key member of the CALA Continent Lodging Se...

Location

Mexico , Mexico City

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

10+ years of progressively responsible work experience in hotel industry leading operations disciplines
Above property multi‐unit experience preferred (e.g., combined experience to include food & beverage, spa and retail services, rooms operations, event management, quality assurance and prior strategic leadership roles or GM assignments.)
Must possess outstanding knowledge of the core principles of Hotel Operations (Rooms and Food & Beverage)
Strong Food & Beverage experience preferred
Strong Experience in the “All Inclusive” Hotel segment preferred
Ability to operate in a matrix organization
Possess excellent project management skills and ability to independently manage multiple projects and competing priorities
Track record of putting in place strong systems and processes to effectively implement and execute multiple programs
Must have strong knowledge in areas related to all food & beverage operations, event management, rooms operations, SOPs and P&L budgeting
Must be a self‐starter who can work independently and be a strong team player that contributes to the effectiveness of the broader MI team

Job Responsibility

Provide consultation & support to the operations functions (Food & Beverage, Event Management, Spa, Retail, Golf, Rooms & Related services) in the continent promoting organizational alignment to the brand, discipline, and business priorities
Act as the strategic business partner to the Operations stakeholders and provides technical and business expertise to assist properties in achieving optimum performance in the balanced scorecard goals including revenue generation
Partner with GO and CLS Discipline Leads to support work processes that drive innovation, enhance brand differentiation, and speed to market
Accountable for aligning Operations associates on the vision and mission of providing superior guest experiences in alignment with brand differentiators
Identify business opportunities or risks by keeping abreast of industry, competitor, economic, and internal trends
Partnering with CLS Rooms, be responsible for driving the “Loyalty Mindset within the Area Team and Property Level
Develop processes to enhance communication and sharing of best practices across the continent
Acts as the CALA / Americas subject matter expert regarding delivery of superior guest services and experiences
Fully versed on total Hotel Operations Brand Standards and MI’s Quality Assurance process and program
Promote and sell ideas persuasively to properties for stimulating business opportunities, improving service, and increasing profitability

Fulltime

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Senior Director, Events Delivery

Job Description

Job Responsibility

Requirements

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