Senior Director, Event Technology I Job at Encore Global (Hollywood)

Senior Director, Event Technology I - Sheraton New York Times Square Hotel

The Senior Director, Event Technology (Sr DET I), is responsible for directing t...

Location

United States , New York

Salary:

87670.00 - 113971.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred or equivalent experience
7+ years of audio-visual experience
7+ years of operations supervisory/management experience
5+ years of customer service or hospitality experience is preferred
Effective relationship management skills and experience
Strong financial acumen, Sales Planning, Forecasting & CRM
Excellent written and oral communication and presentation skills
Ability to support growth initiatives
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office

Job Responsibility

Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention
Service high profile/visibility events and act as a point of escalation when needed
Seek to establish and maintain valuable industry relationships
Identify key issues and decision makers that will influence the contract renewal
Create and participate in business review presentations
Identify new opportunities for revenue streams and select services
Drive Results by managing an efficient and profitable operation
Support the achievement of Encore’s financial goals for the location
Train and directs Operations, Sales Directors and Managers to complete standard and ad hoc reports
Complete and analyzes reports and budgets to effectively manage the business

Fulltime

Senior Director, Event Technology I - The International Centre

The Senior Director, Event Technology (Sr DET I), is responsible for directing t...

Location

Canada , Mississauga

Salary:

85284.00 - 104473.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

High School Diploma is required. Bachelor’s degree is preferred
7+ years of audio visual experience
7+ years of sales/customer service experience
5+ years of operations supervisory/management experience
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction and people development focus
A valid driver’s license is required for team members who may operate Company vehicles

Job Responsibility

Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention
Service high profile/visibility events and act as a point of escalation when needed
Seek to establish and maintain valuable industry relationships (i.e. hotel management, Production/EXPO)
Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business
Create and participate in business review presentations
Oversee the Sales Leadership team
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures
Support the achievement of ENCORE’s financial goals for the location by ensuring the collaboration between the Sales and Operations leadership teams and through effective direction of same
Train and directs operations and sales managers to complete standard and ad hoc reports
Complete and analyzes reports and budgets to effectively manage the business

What we offer

comprehensive insurance options
generous PTO
company-matching 401(k)

Fulltime

Event Director Of Event Technology I

The Director, Event Technology (SNE) is responsible for achieving the revenue an...

Location

United States , Chattanooga

Salary:

38979.00 - 50666.00 USD / Year

Encore Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree is preferred or equivalent experience
3+ years of audio visual experience
1+ years of supervisory experience
2+ years of customer service or hospitality experience is preferred
Sales experience is a plus
Working knowledge of audio visual equipment in a live show environment
Must be able to successfully complete Level 3 Skills training
Proficiency with the use of computer hardware
Proficiency with computer software and programs, including the Internet and Microsoft Office
Effective leadership abilities and customer satisfaction focus

Job Responsibility

Develop and maintain strong relationships with clients at all levels of their organization and provide outstanding customer service while focusing on customer retention
Services events and act as a point of escalation when needed
Identify key issues and decision makers that will influence the contract renewal and leverage all available internal resources to facilitate the planning effort for renewing existing business
Consults with Venue Sales Leadership on sales strategies
Participates in business review presentations
Drive Results by managing an efficient and profitable operation with a focused approach on revenue maximization and profitability using cost control measures in accordance with the company’s standard operating procedures
Achieve Encore’s financial goals for the location(s) by effectively managing labor, equipment sub-rentals and other costs
Understand and utilize operational and financial reports and completes standard and ad hoc reports accurately and on time
Utilize the Company billing system to coordinate invoicing activities and makes certain that billing is reviewed and approved by clients
See the Big Picture by completing the sales forecast at home location, ensuring they are accurate and submitted timely

Fulltime