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Bentley Systems Logo Bentley Systems · IT - Administration

Senior Director, Event Operations & Program Management

United States · Job Posted June 02, 2026
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Job Description

Bentley is seeking a senior event operations leader to define and lead how our global events are planned, managed, and delivered at scale. This role will own the operational strategy and execution for Bentley’s event portfolio, including flagship events, hosted regional programs, and marquee industry events, ensuring that every program is delivered with rigor, efficiency, and consistency. The right person will bring structure to a growing function, establishing the frameworks, financial discipline, and delivery models required to support high-quality, complex events globally. This is a critical leadership role within the Global Events team, partnering closely with Experience Design, Audience Engagement, Creative, Sales, and Product and Industry Marketing to ensure Bentley’s events are not only compelling, but operationally sound and scalable.

Job Responsibility

  • Define and lead how our global events are planned, managed, and delivered at scale
  • Own the operational strategy and execution for Bentley’s event portfolio
  • Own the end-to-end operational model for Bentley’s flagship events
  • Define and implement planning frameworks, timelines, and delivery standards
  • Ensure all events are executed with consistency, quality, and operational discipline
  • Serve as the operational lead for flagship events
  • Own the integrated event plan
  • Partner with Experience Design and Audience Engagement leads
  • Drive cross-functional alignment across all contributing teams
  • Identify risks early, resolve dependencies
  • Act as the central point of coordination
  • Lead event budgeting, forecasting, and financial tracking
  • Establish clear processes for budget management
  • Identify opportunities for cost optimization
  • Oversee the Global Event team’s ecosystem of agencies
  • Lead sourcing, contract strategy, negotiation, and performance management
  • Ensure partners are aligned to Bentley’s standards
  • Build a strong, scalable partner model
  • Build and lead a high-performing event operations team
  • Establish best practices across planning, project management, and execution
  • Create structure and consistency across a function
  • Act as a key partner across the events organization
  • Oversee all core operational elements
  • Ensure strong coordination across internal teams and external partners
  • Maintain a high bar for quality while balancing complexity, timelines, and budget constraints
  • Lead post-event operational reviews
  • Translate learnings into clear improvements and repeatable best practices
  • Drive year-over-year gains in efficiency, quality, and execution

Requirements

  • 15+ years of experience in event operations, production management, or large-scale program delivery
  • Proven track record managing complex, global events (10,000+ attendees) within the enterprise technology space
  • Deep experience with event budgeting, financial planning, and cost management
  • Strong expertise in vendor management, contract negotiation, and partner strategy
  • Experience building and leading teams and operational frameworks in evolving environments
  • Excellent project management and organizational skills, with the ability to manage multiple large-scale programs simultaneously
  • Strong communication skills and ability to work across cross-functional, matrixed organizations
  • High level of attention to detail and commitment to execution quality
  • Familiarity with event technologies, registration systems, and operational tools
  • Bachelor’s degree in Marketing or equivalent experience

What we offer

  • A great Team and culture
  • An exciting career as an integral part of a world-leading software company
  • An attractive salary and benefits package
  • A commitment to inclusion, belonging and colleague wellbeing
  • A company committed to making a real difference by advancing the world’s infrastructure
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