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Senior Director, End User Compute

United States, Houston · Job Posted June 10, 2026
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Job Description

This is a hybrid position requiring an on-site presence 3 to 4 days per week. Please note that the number of days on-site can increase based on business needs. The Sr. Director, End User Compute (EUC) is accountable for defining and executing the global strategy, delivery, and operational performance of all end-user technologies across Sysco. This role provides executive leadership for global service delivery supporting all Sysco associates across North America, Latin America, and Europe. This leader is responsible for end-to-end lifecycle management of EUC services, including strategic roadmap development, engineering, deployment, operations, and continuous improvement. The role ensures cost-effective, secure, scalable, and high-performing end-user technologies that directly enable business productivity and operational excellence. Operating as a key member of the Technology Leadership Team (TLT) and reporting to the Global CTO, this individual will oversee the team that is frequently the face of our organization to the business. Customer service combined with excellent technical capabilities driven by tight clear and consistent processes and measures will be the foundations of the EUC team.

Job Responsibility

  • Accountable for defining and executing the global strategy, delivery, and operational performance of all end-user technologies across Sysco
  • Provides executive leadership for global service delivery supporting all Sysco associates across North America, Latin America, and Europe
  • Responsible for end-to-end lifecycle management of EUC services, including strategic roadmap development, engineering, deployment, operations, and continuous improvement
  • Ensures cost-effective, secure, scalable, and high-performing end-user technologies that directly enable business productivity and operational excellence
  • Oversees the team that is frequently the face of our organization to the business

Requirements

  • Strategic leadership for all EUC capabilities
  • Build, lead, and retain a high-performing global organization
  • Establish and drive multi-year EUC strategy
  • Partner with senior business and technology stakeholders
  • Lead large-scale global rollouts of end-user technologies
  • Drive a culture of continuous improvement
  • Develop organizational capabilities in automation, AI, and self-healing technologies
  • Define and govern the global EUC capability portfolio
  • Lead modernization of EUC platforms
  • Develop and execute strategies for AI-driven operations
  • Ensure security, compliance, and device posture standards
  • Oversee vendor performance
  • Own global Field Support Services model
  • Standardize service delivery models
  • Drive improvements in end-user experience and productivity
  • Establish scalable support models
  • Own and manage a global >$40M operating budget
  • Lead strategic sourcing, vendor negotiations, and contract optimization
  • Create competitive tension across vendors
  • Work closely with Finance and Procurement
  • Maintain deep working knowledge across core EUC technologies including Microsoft 365 ecosystem, Endpoint management (Intune), Digital experience monitoring (Nexthink or equivalent), Virtual desktop (Omnissa, Windows 365), Identity and access (Active Directory), Automation (PowerShell, Power Automate)
  • Provide technical oversight and decision-making for platform selection, standards, and architecture
  • Ensure solutions scale globally and support multiple cost tiers and operational models
  • Applicants must be currently authorized to work in the United States

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