Senior Director, Digital Sales Transformation - Agentic Capabilities

The Small, Medium, Enterprise and Channel (SME&C) organization plays a critical role in delivering the power of the Microsoft Cloud and the promise of AI to customers worldwide. Representing over 80% of the global workforce and contributing more than 40% of global gross domestic product (GDP), SME&C is a fast‑growing, digital‑scale engine for Microsoft. We are building a customer‑obsessed, partner‑aligned, digital‑first sales engine that delivers adaptive, intelligent, and scalable solutions, meeting customers and partners where they are. As Senior Director, Digital Sales Transformation – Agentic Capabilities, you will lead a global team responsible for architecting and landing enterprise‑scale, AI‑driven sales transformation across SME&C. This role owns the end‑to‑end Rhythm of Business (ROB) for Business Capabilities and Engineering requirements, ensuring strategic clarity, operational rigor, and measurable business impact. You will shape Microsoft’s digital sales future by embedding agentic capabilities, autonomous workflows, and intelligent decisioning into the sales engine while driving alignment across leadership, engineering, sales, and partners. You will also ensure our end‑to‑end processes are streamlined, simplified, and optimized to remove friction and accelerate execution. This role requires leadership, executive presence, and accountability for outcomes at scale.