Senior Director Design & Research

As Senior Director, Design & Research, you will lead Catawiki’s design and research organizations at a pivotal moment where exceptional customer experience is a key growth lever. As the marketplace scales, reducing fulfillment friction, from bidding through delivery and post-purchase, iis critical to building trust, improving conversion, and driving repeat engagement. At the same time, you will help shape the next evolution of Catawiki’s auction model, strengthening the thrill and emotional engagement that make auctions unique, while ensuring they remain intuitive across markets and devices. You will be a senior partner to Product, Engineering, Marketing & C-level leadership, ensuring customer insights directly inform strategy and prioritization. This role balances long-term experience vision with hands-on execution, driving measurable improvements in marketplace performance & customer satisfaction.