Senior Director - Delivery Services Job at Experion Technologies (Kochi)

Senior Director, Technical Services (Scale Delivery)

Lead a global team of Professional Services Consultants dedicated to guiding cus...

Location

India , Bengaluru

Salary:

Not provided

Palo Alto Networks Italia

Expiration Date

Until further notice

Requirements

15+ years of professional experience
At least 7+ years in a senior leadership role (Senior Director/VP level) within a Global Professional Services, System Integrator (SI), or Global Capability Center (GCC) environment
Proven track record of managing large-scale global delivery organizations (300+ headcount) with P&L or cost-center accountability
Deep understanding of the cybersecurity and Zero Trust ecosystem, including Network Security, Cloud Security, and Threat Intelligence
Experience setting up a delivery center from scratch or leading a significant expansion phase (0 to 1 and 1 to 100)
Extensive experience leading culturally diverse teams, with specific experience managing teams in India
Solid financial acumen with experience managing a P&L of $10M+

Job Responsibility

Define the long-term vision and execute a hyper-growth strategy to scale the Global Scale Team's delivery capacity and capabilities
Oversee the end-to-end delivery of complex cybersecurity engagements, ensuring exceptional quality standards and rapid time-to-value for customers
Build a culture that attracts, develops, and retains top-tier engineering and consulting talent, particularly in India, fostering an environment of innovation and inclusion
Act as the primary liaison between the India-based team and Global Technical Services leadership, ensuring seamless integration into global account strategies
Champion a data-driven, automation-first mindset to streamline delivery workflows, code generation, and testing processes
Collaborate with the Technical Services leadership team to define and execute the overall delivery strategy and associated strategic objectives
Partner with key stakeholders, including regional teams, PMO, and Services Sales, to drive organizational goals for revenue, margin, efficiency, and automation

Fulltime

Senior Director IT Infrastructure Delivery Services

We are looking for an accomplished Senior Director of IT Infrastructure Delivery...

Location

United States , Edgewater Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience
At least 10 years of progressive IT experience, including substantial leadership responsibility in infrastructure delivery, operations, or transformation
Proven success leading enterprise-scale infrastructure programs involving multiple vendors within large, complex organizations
Strong expertise across infrastructure technologies, including networking, cloud platforms, Windows and Linux systems, storage, backup, endpoint management, and monitoring tools
Demonstrated experience with budgeting, financial planning, forecasting, and technology investment decisions
Strong knowledge of governance frameworks, Agile delivery approaches, and modern service delivery practices
Excellent communication and stakeholder management skills, with the ability to influence senior leaders across the organization
Experience supporting 24/7 business-critical environments, preferably within retail or similarly demanding industries

Job Responsibility

Lead the planning, delivery, and ongoing improvement of enterprise infrastructure services, ensuring stable and efficient support for business-critical operations
Direct cross-functional teams and external service providers in executing large, complex infrastructure initiatives across multiple technology domains
Oversee core platforms such as network services, cloud environments, Windows and Linux systems, storage, backup, endpoint technologies, and monitoring solutions
Establish strong governance practices for programs and portfolios, aligning delivery priorities with business objectives, risk considerations, and budget targets
Manage strategic vendor relationships, including performance reviews, contract discussions, and accountability for service quality at the executive level
Drive infrastructure standardization and operational maturity by promoting common services, consistent processes, and scalable support models across the organization
Lead response efforts during major incidents, providing steady decision-making and executive communication in high-impact situations
Partner with business and technology leaders on budgeting, forecasting, and investment planning to support long-term infrastructure goals
Support large platform implementations and end-user services initiatives, including complex changes within enterprise technology environments when required

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Senior Director of IT Infrastructure Delivery Services

We are looking for an accomplished Senior Director of IT Infrastructure Delivery...

Location

United States , Edgewater Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related discipline, or equivalent practical experience
At least 10 years of progressive IT experience, including substantial leadership responsibility in infrastructure delivery, operations, or transformation
Proven success leading enterprise-scale infrastructure programs involving multiple vendors within large, complex organizations
Strong expertise across infrastructure technologies, including networking, cloud platforms, Windows and Linux systems, storage, backup, endpoint management, and monitoring tools
Demonstrated experience with budgeting, financial planning, forecasting, and technology investment decisions
Strong knowledge of governance frameworks, Agile delivery approaches, and modern service delivery practices
Excellent communication and stakeholder management skills, with the ability to influence senior leaders across the organization
Experience supporting 24/7 business-critical environments, preferably within retail or similarly demanding industries

Job Responsibility

Lead the planning, delivery, and ongoing improvement of enterprise infrastructure services, ensuring stable and efficient support for business-critical operations
Direct cross-functional teams and external service providers in executing large, complex infrastructure initiatives across multiple technology domains
Oversee core platforms such as network services, cloud environments, Windows and Linux systems, storage, backup, endpoint technologies, and monitoring solutions
Establish strong governance practices for programs and portfolios, aligning delivery priorities with business objectives, risk considerations, and budget targets
Manage strategic vendor relationships, including performance reviews, contract discussions, and accountability for service quality at the executive level
Drive infrastructure standardization and operational maturity by promoting common services, consistent processes, and scalable support models across the organization
Lead response efforts during major incidents, providing steady decision-making and executive communication in high-impact situations
Partner with business and technology leaders on budgeting, forecasting, and investment planning to support long-term infrastructure goals
Support large platform implementations and end-user services initiatives, including complex changes within enterprise technology environments when required

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Director of Senior Services

The town of Westport is seeking applications for the position of Director of Sen...

Location

United States , Westport

Salary:

85000.00 - 102000.00 USD / Year

Massachusetts Municipal Association

Expiration Date

Until further notice

Requirements

bachelor’s degree in human services, social work, public administration, or a related field
at least three years of progressively responsible experience in human services, including supervisory or management experience working with older adults, or an equivalent combination of education and experience
valid driver’s license
experience with budgeting, grants, staff supervision, and program management
strong oral and written communication, organizational, and interpersonal skills

Job Responsibility

leadership and staff supervision for the day-to-day operations of the Council on Aging department
program administration
budget oversight
grant administration
service delivery for older adults

Fulltime

Delivery Executive Senior Director

The Senior Delivery Executive will lead delivery operations for NTT DATA’s large...

Location

United States , Houston

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

15+ years’ experience as a Delivery Lead/Manager including roles or initiatives in Manufacturing Industries
5+ years in managing delivery operations for >$20M+ Annual revenue
Hands-on experience with various delivery models, AI based solutions, and digital transformation initiatives and methodologies
Proven ability to effectively prioritize and execute tasks in a high-pressure environment
Experience in leading S/W development projects/solutions and Application Maintenance & Support engagements with Agentic AI based tools and solutions
Experience in driving consistent revenue growth and profitability for the account/company in the form or sale/presales and account management
Strong client engagement and presentation skills to C level executives with an innate ability to influence
A bachelor's degree in a relevant field is preferred

Job Responsibility

Provide effective delivery leadership in support of one of NTT DATA’s largest manufacturing accounts including resourcing, budget, structure, and policies & procedures
Cultivate strong relationships and become the trusted partner for client stakeholders to drive growth and expand to areas/domains where there is no NTT Data presence
Understand client needs and provide solutions based on NTT Data’s Agentic AI offerings/framework and AI tools
Drive annual account planning and strategy for YOY growth, aligned to the client’s business priorities
Lead solutioning and responses to proposals based on new leads and opportunities identified at the account
Lead and enable enterprise-wide thinking in the team
Remain informed on industry security trends and issues, including emerging technologies, and navigate a path for creating new opportunities in new technologies
Ensure that NTT DATA performs the services agreed to by the master services agreement and Statement of work(s) in a manner that is consistent with both the spirit and the letter of the agreements
Establish Support and project Governance, delivery processes and practices, as applicable for the client engagement, and manage critical operational issues partnering with the offshore leadership
Ensure timely resolution of escalated service delivery problems and minimize the impact of any client service delivery issues

Fulltime

New

Senior Director of Premium Services - Fenway Park

Aramark Sports + Entertainment seeks an accomplished hospitality leader to serve...

Location

United States , Boston

Salary:

140000.00 - 145000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Minimum of 5+ years of progressive leadership experience in premium hospitality, restaurants, catering, food and beverage operations, or related hospitality environments
Demonstrated success leading premium dining, catering operations and sales, and guest experience operations
Experience supporting both operational execution and revenue generating sales functions
Strong understanding of hospitality service standards, event execution, and premium guest engagement
Bachelor's degree in Hospitality Management, Business Administration, or related field
Experience within sports, entertainment, convention center, hotel, or hospitality environments
Background in premium dining, catering sales, and event management
Experience supporting premium hospitality concepts, luxury experiences, or high-profile events
Experience working in a union environment

Job Responsibility

Provide strategic oversight and support for premium services operations and including suites, clubs, restaurants, and catering sales and operations
Ensure consistent execution of premium hospitality
Develop and implement operational best practices that enhance guest satisfaction, efficiency, and profitability
Conduct operational reviews to identify opportunities for continuous improvement
Lead service excellence initiatives that elevate the overall premium guest experience
Collaborate with culinary and operations teams to create integrated premium hospitality experiences
Establish performance metrics and reporting standards to measure operational success and guest satisfaction
Develop and implement training programs focused on premium service delivery, leadership development, and operational excellence
Coach and mentor premium operations leaders, catering managers, and sales professionals
Foster a culture centered on hospitality, accountability, guest engagement, and continuous improvement

What we offer

medical, dental, vision, work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Senior Director, Core Data Center Services Data & Insights

The Senior Director, Core Data Center Services Data & Insights is accountable fo...

Location

United States , Redmond

Salary:

155800.00 - 277200.00 USD / Year

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Master's Degree in Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 6+ years experience in data, analytics, business operations, or large-scale technical environments OR Bachelor's Degree in Statistics, Mathematics, Analytics, Data Science, Engineering, Computer Science, Business, Economics or related field AND 8+ years experience in data, analytics, business operations, or large-scale technical environments OR equivalent experience.
3+ years people management experience in global organizations with accountability for complex, cross-functional outcomes.
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Job Responsibility

Establish end-to-end accountability for CDS data domains, ensuring clear ownership, stewardship, and quality standards across operational, capacity, financial, lifecycle, and risk data.
Assume responsibility for data that is currently produced and maintained across multiple teams, aligning it under a cohesive operating model with defined roles, standards, and expectations.
Define and maintain authoritative data sources and reduce ambiguity in metrics, definitions, and reporting used for executive decision-making.
Set the long-term vision and roadmap for how CDS data is collected, governed, integrated, and consumed.
Design scalable operating models that enable consistent data management while supporting evolving business needs.
Partner with engineering and platform teams to influence data architecture, tooling, and automation in support of reliability and scale.
Lead the delivery of high-impact insights, dashboards, and narratives that inform CO+I and CDS leadership on performance, risk, capacity, cost, and execution health.
Ensure data products are accurate, timely, and decision-oriented, enabling leaders to move quickly with confidence.
Translate complex datasets into clear, executive-ready perspectives that drive prioritization and tradeoff decisions.
Establish strong data governance, quality controls, and validation mechanisms to ensure trust and consistency across all CDS reporting.

Fulltime

New

Senior Director Solution Consulting

The successful candidate will join our existing Solution Consulting leadership t...

Location

United Kingdom , London

Salary:

Not provided

Parking Network B.V.

Expiration Date

Until further notice

Requirements

Significant experience in solution consultancy, payments consulting, pre-sales, partner solutions or a related leadership role within the payments industry
Strong experience working with global acquirer partners, gateway partners and related payment service providers
Proven experience leading and developing teams in a fast-paced, commercially focused environment
Deep knowledge of acquiring, payment gateways and value-added services such as DCC and MCP
Strong understanding of integrated payment solutions and the broader payments ecosystem
Demonstrable experience gathering, documenting and driving requirements across complex business and technical environments
Strong stakeholder management skills, with the ability to influence and align both internal teams and external partners
Excellent written and verbal communication skills, including the ability to present complex solution concepts clearly
Strong analytical, organisational and problem-solving capability
Ability to work across multiple initiatives simultaneously while maintaining quality and attention to detail

Job Responsibility

Leading and managing the FI Solution Consultancy team, providing direction, structure, coaching and development to build a high-performing regional function
Owning the solution consultancy strategy and engagement model for acquirer partners, gateway partners and other strategic payment ecosystem relationships across the region
Supporting the growth of Planet’s acquiring and gateway propositions by shaping partner-ready solution approaches for DCC, MCP and integrated gateway services
Working closely with commercial teams to support partner growth, new business development, strategic account expansion and solution positioning
Acting as a senior solution lead for selected strategic partner engagements, directly supporting discovery, solution design, requirement definition and commercial discussions
Ensuring partner, customer and internal business requirements are clearly captured, properly documented and driven through the appropriate internal functions
Translating commercial opportunities into clear, structured and actionable solution requirements for Product, Technology, Delivery, Operations and other stakeholders
Building trusted relationships with senior external stakeholders across acquirers, gateway partners, processors and other payment ecosystem participants globally
Maintaining a strong understanding of Planet products, services and technical capabilities in order to articulate value propositions clearly and credibly
Ensuring solution consultancy outputs are delivered to a high standard, including requirements documentation, solution overviews, partner proposals, gap analysis and internal handover materials

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Senior Director - Delivery Services

Job Description

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