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Senior Director, Data Science - Acquisition & Retention

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SimpliSafe

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Location:
United States , Boston

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

245000.00 - 300000.00 USD / Year
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Job Description:

We are seeking a Senior Director of Data Science - Acquisition & Retention to build and lead a centralized data science organization responsible for driving measurable, incremental Subscriber Growth and Customer Lifetime Value (CLV) across acquisition, retention, and monetization.

Job Responsibility:

  • Set the Vision and Operating Model
  • Drive Revenue and Retention Impact
  • Build Decision Systems, Not Just Models
  • Develop Platforms and Signals
  • Lead and Scale the Team

Requirements:

  • 10+ years of experience in data science, applied machine learning, or decision science, including senior leadership roles
  • Demonstrated success delivering business-critical ML systems with direct revenue or CLV impact
  • Deep expertise in customer modeling, retention analytics, and growth optimization
  • Strong experience operationalizing models into production environments
  • Ability to communicate complex technical concepts clearly to senior business leaders

Nice to have:

  • Experience building personalization or recommendation systems at scale
  • Familiarity with advanced optimization approaches beyond traditional experimentation
  • Background in growth, marketing science, or lifecycle management
  • Experience leading centralized data science teams in complex, cross-functional organizations
What we offer:
  • A mission- and values-driven culture and a safe, inclusive environment
  • A comprehensive total rewards package that supports your wellness and provides security
  • Free SimpliSafe system and professional monitoring for your home
  • Employee Resource Groups (ERGs) that bring people together, give opportunities to network, mentor and develop, and advocate for change
  • Participation in our annual bonus program, equity, and other forms of compensation, in addition to a full range of medical, retirement, and lifestyle benefits

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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