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Serves as the ER Compliance subject matter expert across USAG
Counsels employees on concerns related to applicable Equal Employment Opportunity laws including Title VII, the Americans with Disabilities Act, the Age Discrimination in Employment Act, and other similar federal and state laws
Leads and facilitates the employee relations program and related functions
Leads the management, communication and updates to HR policies and procedures
Act as an expert advisor to HR team colleagues and point of escalation on compliance concerns, process gaps and actions from HRBPs
Ensures compliance with human resource policies and procedures including code of conduct and policy rollout
Maintains, develops, recommends, and implements program objectives, policies, and procedures. These programs include non-unionization efforts including continuous education for key Managers
Communicates with employees regarding employee relations concerns
provides guidance and recommendations for resolution of issues
Experience with developing and delivering effective ER, Compliance presentations, and training materials to a variety of audiences in a fast paced, high growth environment
Ensures investigations are handled fairly and consistently in a timely fashion, and in line with company values and applicable laws and are well executed by the HR team
Ensures Ethics line complaints are well documented and addressed quickly
Assists managers and supervisors in understanding and implementing company policies related to performance, discipline, and related topics. Including Performance improvement plans and recommendation for termination
Key partner with legal counsel on mediation, lawsuits and regulatory requirements
Reviews ER-related and compliance insights and themes and provide solutions to address root cause issues
Uses data to track, identify, and assess emerging people trends and advise on the potential impacts on our support of the business, especially as it relates to ER and Compliance
Produces ER dashboard and analytics to show progress and trends
Develops and implements audit process to ensure adherence to compliance standards
proactively engage in HR risk assessments
Performs other related duties as assigned.
Requirements
Bachelor's degree in Human Resources, Business, Public Administration, or related field required
Master's degree preferred
At least 10 years of related experience required, including three years of management experience
SHRM-SCP preferred
Knowledge and deep understanding of laws, regulations, and statutes related to employment and HR compliance nationally
Experience designing, creating, implementing, and managing employee relations process and programs
Experience designing/implementing HR compliance and employee relations processes and systems that work at scale
Effective written and verbal communications skills in a fast-moving environment
Demonstrated sound judgment when working through complex, confidential issues
Ability to develop and maintain positive relationships with employees, officials, directors, and other stakeholders
Ability to influence at all levels of the organization
Excellent management skills – ability to handle multiple and complex projects simultaneously, and working in an environment that requires flexibility, innovation, superb customer service skills and organization
Must have discretion due to the sensitive nature of activities and must maintain the highest level of personal integrity and confidentiality
Comfortable working in ambiguous business situations, adapting to changing work environments and advising accordingly – developing creative solutions
Excellent follow-through skills and the ability to anticipate and address business needs proactively
Working understanding of statistical concepts and methods of data collection
Ability to compile, research, and analyze information
Ability to compose and present comprehensive reports
Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors
Proficient in Microsoft Office Suite or related software