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Senior Director, Commercial Operations

United States, New York 178050.00 - 284880.00 USD / Year · Job Posted February 17, 2026
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Job Description

Axon is seeking a Senior Director of Commercial Operations who will lead and optimize global sales transactions within the Quote-to-Cash cycle, helping ensure an exceptional internal and external customer contract, quote, and overall deal lifecycle experience. This leader will oversee our global Deal Enablement and Quoting functions. This team ensures commercial excellence through process simplification, operational rigor, and strategic leadership. You’ll serve as a critical partner to Sales, Finance, Legal, IT, and Customer Success — shaping deal governance, pricing execution, and customer experience standards across the contract / quote lifecycle.

Job Responsibility

  • Lead the Deal Enablement and Quoting Functions
  • Help improve the Quote to Cash Lifecycle
  • Enhance Deal Quality and Negotiation Outcomes
  • Optimize Systems and Processes
  • Lead and Develop High-Performing Teams
  • Deliver Reporting and Insights

Requirements

  • Bachelor’s Degree in, Finance, Business, Economics, or related field
  • 15+ years of experience in Order to Cash, Revenue Operations, or Finance Operations leadership roles
  • Proven experience leading Deal Enablement (Deal Desk), Quoting, Pricing, and Contracting in a complex commercial environment
  • Excellent business partner to Sales, with a mindset of placing the customers’ needs first
  • Strong understanding of deal structure implications on financial outcomes
  • Demonstrated success in process transformation and automation
  • Expertise with Salesforce CPQ/Billing or comparable platforms
  • Strong program and change management skills with experience leading cross-functional initiatives
  • Exceptional communication, executive presence, and stakeholder management abilities
  • Proactive and analytical leader with a bias for action and data-driven decision-making

Nice to have

  • Experience leading a global or shared services Quote to Cash organization at publicly traded companies
  • Deep expertise in SaaS or subscription-based commercial models
  • hardware experience a plus
  • Experience with Government contracting and partner / distributor ecosystems
  • Strong understanding of revenue recognition (ASC 606) is a plus
  • Proven track record of improving quote-to-cash and deal velocity metrics

What we offer

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs

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