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Axon is seeking a Senior Director of Commercial Operations who will lead and optimize global sales transactions within the Quote-to-Cash cycle, helping ensure an exceptional internal and external customer contract, quote, and overall deal lifecycle experience. This leader will oversee our global Deal Enablement and Quoting functions. This team ensures commercial excellence through process simplification, operational rigor, and strategic leadership. You’ll serve as a critical partner to Sales, Finance, Legal, IT, and Customer Success — shaping deal governance, pricing execution, and customer experience standards across the contract / quote lifecycle.
Job Responsibility:
Lead the Deal Enablement and Quoting Functions
Help improve the Quote to Cash Lifecycle
Enhance Deal Quality and Negotiation Outcomes
Optimize Systems and Processes
Lead and Develop High-Performing Teams
Deliver Reporting and Insights
Requirements:
Bachelor’s Degree in, Finance, Business, Economics, or related field
15+ years of experience in Order to Cash, Revenue Operations, or Finance Operations leadership roles
Proven experience leading Deal Enablement (Deal Desk), Quoting, Pricing, and Contracting in a complex commercial environment
Excellent business partner to Sales, with a mindset of placing the customers’ needs first
Strong understanding of deal structure implications on financial outcomes
Demonstrated success in process transformation and automation
Expertise with Salesforce CPQ/Billing or comparable platforms
Strong program and change management skills with experience leading cross-functional initiatives
Exceptional communication, executive presence, and stakeholder management abilities
Proactive and analytical leader with a bias for action and data-driven decision-making
Nice to have:
Experience leading a global or shared services Quote to Cash organization at publicly traded companies
Deep expertise in SaaS or subscription-based commercial models
hardware experience a plus
Experience with Government contracting and partner / distributor ecosystems
Strong understanding of revenue recognition (ASC 606) is a plus
Proven track record of improving quote-to-cash and deal velocity metrics