CrawlJobs Logo
ECW Search Logo ECW Search · Sales

Senior Director Commercial Operations - EMEA

United Kingdom, London Employment contract 110000.00 - 140000.00 GBP / Year · Job Posted May 17, 2026
Apply Position
Job Link Share

Job Description

There are roles that maintain the machine. And there are roles that rebuild and scale it. This is firmly the latter. We’re partnering with a globally recognised consumer brand operating at the intersection of toys, entertainment and licensing, a business with huge cultural relevance and ambitious growth plans across EMEA. They are now looking for a Senior Director of Sales Operations to take full ownership of the commercial engine behind that growth. This is a high-impact leadership role, reporting directly into the EMEA leadership team, responsible for shaping and delivering end-to-end commercial operations across the region. You’ll sit at the heart of the business, connecting Sales, Finance, Supply Chain and Customer teams & ensuring the organisation is set up to scale efficiently, profitably and with precision.

Job Responsibility

  • Leadership of the full Order-to-Cash lifecycle, driving accuracy, efficiency and cash flow improvement
  • Ownership of customer operations, compliance and onboarding across EMEA
  • Development of commercial analytics, forecasting and performance insight to support decision-making
  • Oversight of flow planning, pricing governance and stock allocation strategy
  • Driving operational excellence across customer service, fulfilment and execution
  • Leading training, capability building and continuous improvement initiatives
  • Managing and developing a high-performing, multi-functional team
  • Acting as a key partner to Sales in supporting strategic accounts and revenue delivery

Requirements

  • Senior leadership experience across Sales Operations / Customer Operations in FMCG, consumer or retail-led environments
  • Deep understanding of Order-to-Cash, compliance, and commercial analytics
  • Experience operating in international, matrix organisations
  • A track record of driving transformation and improving operational performance
  • The ability to influence at senior level and lead through complexity
  • Comfort balancing strategic thinking with executional delivery

What we offer

Full corporate benefits package

ECW Search - All Job Offers

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Suggested Tags: Frontend Developer Secretary Talent Manager Salesforce Administrator Data Analyst
Similar Jobs for

Senior Director Commercial Operations - EMEA

8 matching positions

Senior Director, Commercial Product and Vein-to-Vein Systems Operations

Beam is seeking a highly talented and motivated Senior Directory, Commercial Pro...
Location
Location
Salary
Salary:
260000.00 - 320000.00 USD / Year
beamtx.com Logo
Beam Therapeutics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or the combination of education and business experience required
  • Minimum 10+ years of Quality Management, System Management or Commercial Product Operations in Cell and Gene Therapy
  • Experience supporting FDA BLA submission, inspection and commercial launch required
  • Experience building or maintaining traceability portal for cell or gene therapy required
  • Experience with Treatment Center Qualification and Activation for cell and gene therapy required
  • Strong direct cell or gene therapy commercial experience within the last 5 years
  • Ability to work independently with very limited supervision
  • Ability to navigate and be successful in a fast-paced, highly matrixed work environment
  • Detail-oriented, able to assess and assimilate data and communicate objectively
  • Good knowledge of GCPs, GMPs, AABB, FACT/JACIE, FDA, EMEA, MHRA, regulations
Job Responsibility
Job Responsibility
  • Establish and lead cross‑functional governance for commercial product execution, including clear ownership, escalation pathways, and decision rights
  • Drive readiness for regulatory inspections and audits related to commercial product operations and patient‑specific execution
  • Partner with Commercial, Patient Operations, Gene Therapy Operations, Quality, Supply Chain, and IT to ensure aligned and disciplined execution from order to infusion
  • Define and execute the COI/COC validation strategy, including SOPs, workflows, risk assessments, and control points across the full patient journey
  • Translate FDA, FACT, AABB, and other regulatory requirements into practical, auditable, end‑to‑end workflows
  • Own COI‑related deviation investigations with commercial impact, partnering with Quality and Operations to resolve issues and prevent recurrence
  • Design and lead a commercial exceptions management framework covering incoming apheresis material, manufactured drug product, logistics, scheduling, and site readiness issues
  • Lead investigations, root‑cause analyses, escalation management, and CAPA development across Commercial Product Operations in partnership with Manufacturing, Supply Chain, Quality, and Patient Operations
  • Provide clear, timely communication of execution risks, trends, and mitigation plans to senior leadership
  • Serve as the business and product owner for Beam’s workflow and traceability portal, partnering with IT on design, build, validation, and ongoing enhancements
  • Fulltime
Read More
Arrow Right

Senior People Operations Manager – EMEA

As Senior People Operations Manager – EMEA, you will act as a strategic and oper...
Location
Location
Republic of Ireland , Dublin
Salary
Salary:
Not provided
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in HR, Business Management or related field
  • 3–7 years’ HR experience in a multi‑site environment across UK&I and Europe
  • Strong knowledge of employment and labour law
  • Proven experience leading and developing teams
  • Excellent stakeholder management and influencing skills
  • Strong business acumen with financial understanding
  • Confident decision‑maker with a calm, measured approach
  • High standard of confidentiality and professionalism
Job Responsibility
Job Responsibility
  • Partner with Directors of Operations to align people strategy with business growth, revenue and margin objectives
  • Translate business plans into effective workforce, structural and capability strategies
  • Provide commercially focused, risk‑aware People advice and contribute to regional and global People initiatives
  • Work closely with Country People Teams across EMEA to ensure compliance with local legislation and Compass frameworks
  • Balance client‑specific requirements with standardised country governance
  • Act as an escalation point where client and country People frameworks intersect
  • Lead, coach and develop a high‑performing People Operations team across EMEA
  • Set clear expectations, build capability and drive consistent, high‑quality People service delivery
  • Lead workforce planning across existing and new business sites
  • Support mobilisations, restructures and organisational design activity
What we offer
What we offer
  • Free meals while at work
  • Discounts across the Island of Ireland to save at various restaurants, high street stores, hotels, day out venues, gyms, golf courses and many more
  • Flexible working to support work life balance
  • Additional Leave Purchase scheme to balance home and work life
  • Life assurance cover
  • Additional, seasonal and overtime hours available
  • Career Pathways to support career progression and/or skills development
  • Learning & development programs available for personal and professional development & growth
  • Access to wellness programs to promote mental health and wellbeing of our colleagues
  • Employee Assistance Program to guide and support our employees
  • Fulltime
Read More
Arrow Right

Senior Director, Gene Therapy Operations (Apheresis)

Beam is seeking a highly talented and motivated Senior Directory, Gene Therapy O...
Location
Location
Salary
Salary:
260000.00 - 320000.00 USD / Year
beamtx.com Logo
Beam Therapeutics
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree or the combination of education and business experience required
  • Advanced degree preferred (e.g., MBA, RN, MPH, etc.)
  • Minimum 10+ years (18+ years) of healthcare or related experience, including significant experience within the biotech industry (especially with cell and gene therapy products)
  • Strong direct apheresis experience within the last 5 years
  • Strong preference for experience within Sickle Cell Disease and autologous cell & gene therapy
  • Qualification in Apheresis (QIA) certification preferred
  • Ability to work independently with very limited supervision
  • Ability to navigate and be successful in a fast-paced, highly matrixed work environment
  • Detail-oriented, able to assess and assimilate data and communicate objectively
  • Experience in commercial gene or cell therapy is greatly preferred
Job Responsibility
Job Responsibility
  • Develop and mentor a high performing Gene Therapy Operations, Apheresis team that is focused on delivering an excellent patient and stakeholder experience for commercial gene therapy from scheduling through infusion process
  • Develop and execute the strategic initiative and process for Treatment Center Qualification, training and ongoing support for patient coordination, scheduling, communication, cell collection support, and drug product infusion support
  • Drive Workflow & Training development: Design training to qualify apheresis and treatment centers, leading treatment center activation and certification processes and providing ongoing operational oversight post-activation
  • Quality & Compliance oversight: Ensuring compliance with regulatory standards (FACT, AABB), managing quality records (deviations, CAPAs, change controls) and overseeing the end-to-end process for patient apheresis and product delivery. Ensure COC/COI and assist in the implementation of ISBT-128 ST-018, as needed
  • Partner with Quality and Patient Operations team to build a robust treatment center network including center selection, qualification, training and ongoing support. Lead field team providing onsite support
  • Provide Apheresis expertise to support various internal activities and external facing training development
  • Create and conduct Apheresis and Cell therapy lab on-boarding, assessments, training, and collection support and other areas as needed
  • Build metrics program that will drive data collection and analysis in support of optimizing collection procedures, efficiency, and quality
  • Actively engage in the identification, sharing, and adaptation of best practices cross-functionally and between centers and identify and champion industry working group initiatives that will improve overall cell and gene therapy industry and treatment experience of our patients
  • Work closely across functions to ensure Chain of Identify and Chain of Custody are maintained throughout the patient journey
  • Fulltime
Read More
Arrow Right
New

Sr. Director, EMEA Sales

We’re looking for a visionary Senior Director of Sales, EMEA to own and shape An...
Location
Location
United Kingdom
Salary
Salary:
Not provided
anaconda.com Logo
Anaconda
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 12+ years of experience in B2B SaaS sales with a consistent track record of exceeding multi-million dollar ARR targets at scale
  • 7+ years of sales leadership experience managing managers and directors across multi-segment, multi-geography EMEA organizations
  • Demonstrated experience building and scaling full-funnel sales organizations (BDR through Enterprise) across multiple EMEA markets simultaneously
  • Demonstrated experience selling technical products to engineering, data science, or developer audiences, with the ability to operate credibly in highly technical sales environments
  • Experience partnering with CRO or executive leadership on go-to-market strategy, organizational design, and long-range revenue planning
  • Demonstrated ability to apply AI tools to your own work across territory strategy, pipeline reviews, and senior deal preparation, and a track record of coaching managers on where AI creates leverage versus where human judgment owns the outcome
  • Based in UK, with the ability to travel within the region for customer meetings and events as needed
  • You embody our values of Clarity, Care and Candor
  • You care deeply about fostering an environment where people of all backgrounds and experiences can flourish
Job Responsibility
Job Responsibility
  • Shape long-term EMEA revenue strategy and organizational direction by partnering with the CRO and executive team to define multi-year GTM plans, resource allocation priorities, and market expansion objectives across UK, DACH, Nordics, and Benelux
  • Direct a multi-functional, multi-segment sales organization spanning BDRs, Commercial, Mid-Market, and Enterprise AEs through senior managers and directors, building a leadership pipeline that scales with the business
  • Drive enterprise-wide sales excellence by establishing performance frameworks, forecasting standards, and organizational accountability systems that raise the bar across every segment and geography
  • Establish AI fluency expectations across the EMEA sales org, modeling daily use of AI for strategic planning, forecast analysis, and executive preparation while building repeatable frameworks that help managers and reps get more from the tools and apply their own judgment to what matters most
  • Influence executive stakeholders internally and externally, navigating complex high-stakes customer relationships, multi-year enterprise agreements, and C-suite engagement that advance both customer outcomes and company revenue
  • Partner across functions with Marketing, Customer Success, Product, and Finance to align EMEA strategy to global objectives, embed regional market intelligence into company-wide planning, and ensure seamless customer journeys at scale
  • Define EMEA organizational design and talent strategy, including senior hiring decisions, succession planning, and leadership development programs that build depth and capability across the region
  • Serve as the external-facing voice for Anaconda’s EMEA revenue presence, representing the company with key customers, partners, and in industry settings to advance our market position in open-source AI and data science
What we offer
What we offer
  • Flexible Vacation Policy
  • Medical, Dental, and Vision Insurance
  • Income Protection Insurance
  • Paid Parental Leave
  • Monthly Wellness Stipend
  • Mental Health Resources
  • Fulltime
Read More
Arrow Right

Windows & Surface Devices Solutions Specialist Regional Sr Director, EMEA

The Commercial Device & Solution Sales (CDSS) organization, is part of the Windo...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience, including senior sales leadership roles, managing high-performance sales and/or technical-sales teams, coaching solution sales and account development strategies, and/or leadership roles in multi-tiered large organizations
  • Strong and proven senior technical sales leadership experience in devices and/or cloud-based services growth
  • Strong and proven Leadership in a scale business, including experience of channel leverage & leadership
  • Strong and proven people management experience, including managing high performance sales and technical-specialist teams, coaching solution specialist and account development strategies, and/or leadership roles in multi-tiered large organizations
  • Manager of managers experience
  • Hands-on experience working with enterprise AI, Cloud and Security solutions and programs, especially Microsoft’s Modern Work solutions
  • Deep familiarity with partnership business models and Global Systems Integrators (GSI) go to market
  • Proven leadership in large, complex organizations
  • Excellent communication and collaboration skills
Job Responsibility
Job Responsibility
  • Acts as a prominent customer and partner advocate within the subsidiary/area, providing feedback and guidanceSales Operations and Pipeline Management to solution area leaders to shape strategy and drive continuous improvement to capture market opportunities and establish trust
  • Champions the prioritization of customer success and advocates for customized strategies that deliver on their specific needs and objectives
  • Promotes early involvement of strategic partners in the sales cycle to accelerate customer adoption and value realization at scale
  • Contributes to multiple rhythms of business (RoB) within the enterprise and incorporates both external (e.g., customer) and internal (e.g., sellers, internal teams) perspectives
  • Provides insights and feedback to internal teams to enhance go-to-market (GTM) strategies
  • Coaches and mentors teams on simplifying and aligning sales plays to meet market and customer needs
  • Proactively identifies and aligns solution scenarios with customer and partner organizations, ensuring that Microsoft's offerings integrate with and add value to their business operations
  • Serves as a trusted advisor for customers and partners, leveraging insights to drive success in the marketplace
  • Leads high-level conversations with customers that underscore the strategic partnership between Microsoft, partners, and customers’ business objectives, fostering long-term business relationships
  • Ensures access to customer support resources through Unified Support, accelerating business value realization and transformation
  • Fulltime
Read More
Arrow Right

Regional Culinary Director – EMEA

Compass Group is seeking an exceptional Regional Culinary Director – EMEA to pro...
Location
Location
Republic of Ireland , Dublin
Salary
Salary:
Not provided
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years’ senior culinary leadership experience, including multi-country or regional responsibility
  • Proven success delivering culinary excellence at scale within complex, commercial environments
  • Deep expertise in food safety, allergens, quality assurance, and supplier partnerships
  • Commercially astute, with strong financial and operational judgement
  • Exceptional stakeholder management and executive communication skills
  • Fluent English essential
  • Highly proficient in Google Workspace tools
Job Responsibility
Job Responsibility
  • Define and lead the long-term EMEA culinary strategy aligned to both Compass and client brand values
  • Champion regional culinary standards, including ownership of the TASTE process
  • Drive innovation, efficiency, and continuous improvement across markets
  • Build and lead a connected regional culinary community through forums and working groups
  • Act as the strategic partner to Country Culinary Leads across EMEA
  • Ensure consistent execution of strategy while enabling local relevance
  • Collaborate with Key Account and Operations leaders to meet evolving client expectations
  • Present progress, performance, and innovation to senior Compass and client stakeholders
  • Elevate user experience and OMNIXM scores across all culinary touchpoints
  • Embed sustainability through plant-forward menus, waste reduction, and responsible sourcing
  • Fulltime
Read More
Arrow Right

Senior Director, Delivery

As part of our continued growth in North America, we are looking for a Delivery ...
Location
Location
Canada , Vancouver
Salary
Salary:
180000.00 - 210000.00 CAD / Year
twocircles.com Logo
Two Circles
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience in senior delivery leadership roles within a consultancy, agency, or product-led technology organisation
  • Proven experience delivering complex digital products, SaaS platforms, and/or data-led programs
  • Strong experience embedding delivery frameworks, governance, and operating models at scale
  • Demonstrated experience with resource management, utilisation, delivery tooling, and time tracking
  • Experience working across global or multi-region delivery organisations
  • Strong commercial awareness, with experience using delivery data to inform margins, forecasting, and client outcomes
  • Excellent stakeholder management and communication skills, with the ability to influence senior technical and non-technical audiences
  • Comfortable operating in fast-paced, ambiguous, and high-pressure environments
Job Responsibility
Job Responsibility
  • Embed and evolve Two Circles’ delivery frameworks, governance, and operating rhythms within North America
  • Align North America to global delivery standards, adapting models pragmatically where required without reinventing core ways of working
  • Ensure consistent approaches to delivery planning, reporting, escalation, and decision-making across programs
  • Drive continuous improvement in delivery effectiveness using data, insight, and feedback
  • Establish clear and consistent approaches to resource planning, capacity management, and utilisation across North America
  • Ensure delivery teams are using agreed tools and processes to accurately track time and effort
  • Create visibility across who is working on what, where, and when, enabling informed prioritisation and planning
  • Work closely with commercial and finance partners to ensure delivery data supports margin management, forecasting, and Statements of Work
  • Use resourcing and delivery insights to proactively identify risks and drive corrective action
  • Work closely with Delivery Directors across EMEA and APAC to maintain alignment on delivery standards, tooling, and expectations
Read More
Arrow Right

Senior Director of Strategic Initiatives, Global Markets

AlphaSense is seeking a Senior Director of Strategic Initiatives to lead and sca...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
alpha-sense.com Logo
AlphaSense
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience leading large-scale strategic programs, particularly around international growth and market entry across EMEA and/or APAC
  • Ability to navigate regulatory landscapes, local buyer behavior, competitive dynamics, and operational complexity in diverse global regions
  • High-impact operator comfortable owning end-to-end delivery of major initiatives and influencing C-level stakeholders
  • Executive-level communication skills to synthesize complexity, distill insight from data, and communicate clearly to senior audiences
  • Cross-functional leadership skills to align teams and drive accountability across functions within matrixed organizations
  • Deep understanding of customer base and ability to build strategy grounded in buyer insight, user behavior, and evolving market needs
  • Entrepreneurial and adaptive mindset, energized by fast-moving environments
  • Data-driven decision maker fluent in building business cases, running scenario models, and presenting investment recommendations
Job Responsibility
Job Responsibility
  • Lead AlphaSense’s International Expansion Strategy: Own the strategy, roadmap, and execution of AlphaSense’s entry and growth in Europe and APAC
  • Ensure Unified Global Execution: Responsible for ensuring AlphaSense operates as one business in our global markets
  • Define and Elevate Platform-Market Fit: Identify what it takes for AlphaSense to win in each market
  • Act as a Strategic Advisor to Senior Leadership: Bring strategic rigor and market insight to the most critical decisions facing the company
  • Drive Alignment and Execution Across Functions: Act as a connective force across senior GTM leadership in EMEA and APAC
  • Establish KPIs and Operational Cadence: Define success metrics, build tracking and reporting frameworks, and implement regular business reviews
  • Shape the Future of AlphaSense’s Operating Model: Influence how AlphaSense scales globally by helping shape org design, operational processes, and commercial models
Read More
Arrow Right