Senior Director, Client Solutions Job at Impellam Group

Director senior director client team resourcing

As Head of Resourcing, you are accountable for designing and running a resourcin...

Location

United States , Washington

Salary:

120000.00 - 160000.00 USD / Year

Bully Pulpit International

Expiration Date

Until further notice

Requirements

8–10+ years of experience in agency operations or resource management
Background to negotiate win-win solutions with senior leadership
Expert-level understanding of project management and ERP systems (experience with NetSuite and SuiteProjectsPro is highly preferred)
Natural affinity for problem-solving under pressure
Ability to translate raw data into actionable stories and recommendations
Deep sense of team dynamics and personalities to build trust
Proven experience in educating the room and advancing a culture of operational discipline
Experience leading organizational transformation or change management initiatives
Strong grasp of agency financial drivers, including utilization rates, fee structures and freelance vs. full-time trade-offs

Job Responsibility

Strategic Staffing: Field and vet all inbound Client Services staffing requests
Lead the cultural shift from a siloed team structure to a centralized resource pool
Client Leader Partnership: Work with leaders across accounts to validate staff plans, identify skills gaps, and course-correct
Executive Partnership: Participate in high-level portfolio conversations, providing business insights to leadership
Operational Governance: Act as the Single Source of Truth owner, finalizing time-entry and forecasting policies
Develop and enforce a prioritization matrix for staffing requests
Workforce Planning: Design and maintain forward-looking capacity models (12-month outlook)
Skillset Optimization: Work with Head of Talent to map talent databases
Collaborate with mentors and team leads to bridge the gap between self-reported skills and actual performance
Use resourcing data to ensure junior talent is getting diverse experience and growth opportunities

What we offer

100% company-paid medical, dental, and vision insurance
401(k) program with employer match up to 4%
Generous time off for vacation
$50 monthly phone reimbursement
Unlimited sick time
16 weeks of paid leave for new parents

Fulltime

Client Solutions Director BSS/OSS Spain

We are looking for an experienced leader to own and grow the BOS (Business & Ope...

Location

Spain , Madrid

Salary:

Not provided

Ericsson

Expiration Date

Until further notice

Requirements

Established relationships with senior executives (VP, CIO, C-level) within major telecom operators
10+ years of experience in IT, BSS/OSS, Cloud, or Monetization sales and delivery models
A proven track record in quota-carrying sales roles and managing customer engagement end-to-end
Strong consultative selling skills, with the ability to translate customer needs into differentiated solutions and negotiate win-win outcomes
Proven value-based selling capability, articulating business impact to C-level audiences using reference cases and appropriate commercial models
A proactive, data-driven sales approach, engaging customers early by leveraging insights from operator architectures and industry trends
Solid understanding of telecom industry trends and the Solution Area BOS portfolio, including monetization and operational support systems
A proven track record of success in cloud, monetization, and digital transformation-related sales
Demonstrated ability to achieve results in a complex, cross-functional, and matrixed organization
University degree in Engineering, ICT or a related field

Job Responsibility

Drive growth of the BOS portfolio in Spain beyond flow business, with a strong focus on strategic expansion
Hold end-to-end responsibility for the complete BOS portfolio, leading the strategy, positioning, and execution of BOS products and services
Act as a trusted advisor to CIOs and C-level executives, addressing their business and operational challenges through Ericsson’s BOS solutions
Support the commercial strategy for all BOS-related deals within assigned accounts, aligned with Business Area directive
Lead customer roadmap engagement and attack planning, including increased focus on upsell and cross-sell opportunities
Manage the full customer lifecycle, including continuous expansion of footprint and wallet share
Focus on key strategic accounts in Spain, with primary emphasis on Telefonica and MasOrange
Encourage and inspire cross-functional teams to collaborate and deliver results as One Ericsson

Fulltime

Senior Client Director - Microsoft Advertising

Microsoft Advertising (MSA) empowers the largest advertisers around the world to...

Location

France , Paris

Salary:

Not provided

Microsoft Corporation

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Sales, Marketing, or related field AND experience in sales, advertising, or marketing with a focus on online media, or digital advertising
OR Master's Degree in Business Administration in Sales, Marketing, or related field AND experience in sales, advertising, or marketing with a focus on online media, or digital advertising
OR experience in sales, advertising, or marketing with a focus on online media, or digital advertising
OR equivalent experience
Experience in online media, digital advertising, or Search Engine Marketing Sales and Service experience
Full proficiency in English and French (both written and verbal)

Job Responsibility

You will develop, lead and execute MSA France sales strategy & priorities to enable your advertisers’ growth while partnering with internal partner teams, including Client Solutions Manager and specialist teams, to develop and execute MSA account plans, leveraging winning sales strategies replicated across clients and client types
You will design and lead multiyear account and portfolio growth strategies, proactively mobilising internal partners to remove blockers and maintaining a solid business rhythm across the account v-team
You will act as a trusted advisor to senior marketing and digital leaders by turning platform capabilities, data, and insight into clear business value
You will influence strategic customer decisions, challenge legacy approaches, and position Microsoft Advertising within a broader One Microsoft growth story spanning Cloud, Data, AI, Commerce, and Measurement
You will lead outcome-led AI and intelligent marketing conversations, helping clients move from experimentation to scaled adoption
You will create revenue expansion mechanisms such as playbooks, investment theses, growth levers, and operating cadences that deliver durable, multi-year impact
You will strengthen Microsoft Advertising's market presence by contributing thought leadership in executive forums, industry conversations, and customer roundtables, while bringing external insight back into Microsoft to shape strategy and execution
You will operate as a force multiplier by coaching peers & partners, leading deals & negotiations, leading and reviewing account plans, and sharing templates and playbooks that improve outcomes across teams, always maintaining a positive , collaborative and learning atmosphere
You will lead the update of pipeline reviewing of top opportunities, identifying roadblocks, and ensures the right resources are engaged to overcome client objections
You will execute sales per expectations against pipeline, new client, and opportunity management goals per the MSA Solution Selling process for new deals, driving for advertisers’ verifiable outcomes at each stage

Fulltime

Senior Client Director

The Senior Client Director at NTT DATA will be responsible for driving client ac...

Location

United States

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Significant experience in negotiating and closing deals within the technology services space in a senior sales capacity, particularly in large and complex organizations
Proven ability to build and leverage C-suite relationships across various industries
Extensive connections and ability to interface directly with CIOs, CTOs, and non-technical leaders
Deep understanding of client business and technology needs, providing key DATA insights
Strong negotiation skills, well-versed in methodologies such as Scotworks or Solution Selling/SPIN
Excellent client-centric and solution-based sales mindset
Problem-solving skills to overcome internal and external challenges for optimal outcomes
Creativity with a continuous learning mindset and passion for technology
Bachelor's degree in business, marketing, sales, information technology, or a related field

Job Responsibility

Drive and own your geographical territory, bringing new client logos and whitespace to the organization
Engage directly with CIOs, CTOs, and other senior leaders to open new revenue streams and lead their transformation journeys
Foster excellent relationships with C-suite and senior stakeholders by deeply understanding their industries and business needs
Access new markets, promote our integrated capabilities, and drive service sales opportunities
Lead the charge in crafting commercial constructs, negotiating multi-year deals, and overseeing the end-to-end scope of client projects
Be a strategic business partner, pioneering new market and industry opportunities

Fulltime

Senior Client Director

At AKQA (part of WPP) we believe in the imaginative application of art and scien...

Location

United States , New York

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Significant experience in agency client leadership, including ownership of complex engagements delivering digital products and services (web/app/platform/service ecosystems)
Proven ability to operate at senior stakeholder levels, building durable relationships grounded in substance, follow-through, and sound judgment
Strong strategic thinking paired with hands-on execution
comfortable working with ambiguity and moving quickly across parallel efforts
Highly organized and detail-oriented
able to manage competing priorities while maintaining a high bar for quality and client experience
Excellent communication and storytelling skills (written, verbal, and presentation), able to align cross-functional teams and drive decisions
Proactive, solutions-oriented mindset with a commitment to measurable outcomes and continuous improvement
Collaborative, team-first leadership style
able to motivate teams and navigate complex organizations effectively

Job Responsibility

Own senior day-to-day client relationships, building trust and credibility through strategic counsel, operational excellence, and consistent delivery
Act as the client’s strategic partner: understand business goals, identify opportunities, and shape initiatives across digital products and services
Lead multiple concurrent workstreams with clear prioritization, escalation paths, decision-making, and stakeholder alignment
Partner closely with Strategy, UX, Research, Technology, and Delivery leads to translate business needs into actionable plans and high-quality outputs
Drive proactive growth by identifying whitespace, bringing forward new ideas, and expanding work beyond the initial remit
Establish and maintain a strong “brand of service” for the engagement, including communication rhythms, working norms, and clarity of roles/responsibilities
Anticipate risks and spot issues early
manage expectations, drive resolution, and keep work moving without sacrificing quality
Guide and influence senior stakeholders, communicating persuasively to both executive and working-team audiences
Ensure account health by supporting scope management, forecasting, and resourcing alignment in partnership with operations and delivery leadership

Fulltime

Senior Client Director

At AKQA (part of WPP) we believe in the imaginative application of art and scien...

Location

United States , New York

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Significant experience in agency client leadership, including ownership of complex engagements delivering digital products and services (web/app/platform/service ecosystems)
Proven ability to operate at senior stakeholder levels, building durable relationships grounded in substance, follow-through, and sound judgment
Strong strategic thinking paired with hands-on execution
comfortable working with ambiguity and moving quickly across parallel efforts
Highly organized and detail-oriented
able to manage competing priorities while maintaining a high bar for quality and client experience
Excellent communication and storytelling skills (written, verbal, and presentation), able to align cross-functional teams and drive decisions
Proactive, solutions-oriented mindset with a commitment to measurable outcomes and continuous improvement
Collaborative, team-first leadership style
able to motivate teams and navigate complex organizations effectively

Job Responsibility

Own senior day-to-day client relationships, building trust and credibility through strategic counsel, operational excellence, and consistent delivery
Act as the client’s strategic partner: understand business goals, identify opportunities, and shape initiatives across digital products and services
Lead multiple concurrent workstreams with clear prioritization, escalation paths, decision-making, and stakeholder alignment
Partner closely with Strategy, UX, Research, Technology, and Delivery leads to translate business needs into actionable plans and high-quality outputs
Drive proactive growth by identifying whitespace, bringing forward new ideas, and expanding work beyond the initial remit
Establish and maintain a strong “brand of service” for the engagement, including communication rhythms, working norms, and clarity of roles/responsibilities
Anticipate risks and spot issues early
manage expectations, drive resolution, and keep work moving without sacrificing quality
Guide and influence senior stakeholders, communicating persuasively to both executive and working-team audiences
Ensure account health by supporting scope management, forecasting, and resourcing alignment in partnership with operations and delivery leadership

Fulltime

Senior Client Director

At AKQA (part of WPP) we believe in the imaginative application of art and scien...

Location

United States , New York

Salary:

Not provided

AKQA

Expiration Date

Until further notice

Requirements

Significant experience in agency client leadership, including ownership of complex engagements delivering digital products and services (web/app/platform/service ecosystems)
Proven ability to operate at senior stakeholder levels, building durable relationships grounded in substance, follow-through, and sound judgment
Strong strategic thinking paired with hands-on execution
comfortable working with ambiguity and moving quickly across parallel efforts
Highly organized and detail-oriented
able to manage competing priorities while maintaining a high bar for quality and client experience
Excellent communication and storytelling skills (written, verbal, and presentation), able to align cross-functional teams and drive decisions
Proactive, solutions-oriented mindset with a commitment to measurable outcomes and continuous improvement
Collaborative, team-first leadership style
able to motivate teams and navigate complex organizations effectively

Job Responsibility

Own senior day-to-day client relationships, building trust and credibility through strategic counsel, operational excellence, and consistent delivery
Act as the client’s strategic partner: understand business goals, identify opportunities, and shape initiatives across digital products and services
Lead multiple concurrent workstreams with clear prioritization, escalation paths, decision-making, and stakeholder alignment
Partner closely with Strategy, UX, Research, Technology, and Delivery leads to translate business needs into actionable plans and high-quality outputs
Drive proactive growth by identifying whitespace, bringing forward new ideas, and expanding work beyond the initial remit
Establish and maintain a strong “brand of service” for the engagement, including communication rhythms, working norms, and clarity of roles/responsibilities
Anticipate risks and spot issues early
manage expectations, drive resolution, and keep work moving without sacrificing quality
Guide and influence senior stakeholders, communicating persuasively to both executive and working-team audiences
Ensure account health by supporting scope management, forecasting, and resourcing alignment in partnership with operations and delivery leadership

Fulltime

Client Solutions Director

Robert Half is expanding our business development team. As a Client Solutions Di...

Location

United States , Nashville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

A business-related degree, ideally in finance or accounting
5+ years of experience
Excellent negotiation, conflict management, problem solving and decision-making skills
Strong relationship development and persuasive skills-at all levels of the organization
Proficient in Microsoft office

Job Responsibility

Introducing our services via video, telephone, and in-person meetings with new and existing clients
Developing enterprise-wide relationships with key stakeholders to present Robert Half’s suite of offerings for complex client initiatives requiring senior-level talent
Researching trends in hiring, the labor market and the competitor landscape
Delivering and analyzing marketplace insights and industry trends to clients to become a trusted business advisor

What we offer

Base salary and monthly performance-based bonuses
Paid time off
Group health, life and disability insurance
Retirement savings plans
World-class training, client relationship management tools and advanced AI matching technology
Access to top jobs, competitive compensation and benefits, and free online training

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Senior Director, Client Solutions

Job Description

Job Responsibility

Requirements

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