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Senior Director, Client Solutions

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Impellam Group

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Location:
United States

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Contract Type:
Not provided

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Salary:

130000.00 - 150000.00 USD / Year

Job Description:

We are seeking a strategic, client-centric leader to serve as Senior Director of Client Solutions for our portfolios. This individual will be responsible for driving client success, portfolio growth, and operational excellence across a diverse set of enterprise accounts. The ideal candidate brings deep industry knowledge, a passion for workforce innovation, and a proven ability to lead cross-functional teams in delivering high-impact solutions.

Job Responsibility:

  • Serve as the senior sponsor and strategic advisor for a portfolio of high-value clients
  • Understand client business goals and industry trends to shape workforce strategies that drive measurable outcomes
  • Lead executive engagements to ensure alignment and satisfaction and support quarterly business reviews
  • Identify and pursue opportunities to expand services, increase share of wallet, and introduce new solutions across accounts
  • Collaborate with delivery teams to design and implement scalable, industry-aligned solutions within portfolio
  • Monitor portfolio performance and proactively address risks or gaps
  • Lead and mentor a team of Program Directors and/or Program Managers
  • Foster a culture of accountability, innovation, and continuous improvement
  • Champion industry alignment and subject matter expertise across the team
  • Ensure consistent delivery of high-quality MSP and workforce solutions
  • Leverage data and analytics to drive decision-making, optimize performance, and demonstrate value to clients
  • Maintain strong governance and compliance across all programs

Requirements:

  • 10+ years of experience in client-facing roles within workforce solutions, talent strategy, or consulting
  • Deep understanding of the Consumer Goods and/or Business Services industries
  • Proven success managing large, complex client portfolios and leading cross-functional teams
  • Strong financial acumen and experience with P&L ownership
  • Exceptional communication, relationship-building, and executive presence
  • Experience with MSP, RPO, SOW, or other workforce solutions preferred

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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