Senior Director, Card Risk Controls Job at Capital One (McLean)

Senior Director Credit Risk

Join us to build a more rewarding financial future for all Canadians. We’re look...

Location

Canada , Calgary

Salary:

Not provided

Neo Financial

Expiration Date

Until further notice

Requirements

A minimum of 7 years of extensive senior leadership experience in leading and developing consumer credit risk functions at a fast-growing organization, preferably within the tech space
Extensive knowledge of and experience with consumer credit risk management and loss mitigation
Excellent communication skills
ability to develop concise summaries of complex analyses and data appropriate for various levels of consumption ranging from board members to team members across the company
Commercial orientation with P&L understanding of Consumer lending products
A business leader with strong experience building and scaling a risk team
Experience overseeing complex projects through completion
Entrepreneurial DNA - comfortable building a business from the ground up, making decisions in the face of ambiguity (but make data-driven decisions when possible) and dealing with major challenges along the way with poise
Strategic thinker with a strong ‘business sense’
Excellent EQ - managing relationships with a large external network of partners, as well as building and managing an internal team

Job Responsibility

Oversee the strategy and execution of Neo’s one or more of Neo’s consumer credit risk functions in order to effectively enable sound strategies to manage risk and profitability
Identify opportunities to grow our lending businesses, including growth and optimization of existing products, new card launches, and new lending product development
Work closely with Credit Risk and Collections internal counterparties (Products, Tech, Growth, Finance) to ensure that policies and strategies are aligned with Neo’s corporate goals
Develop and oversee the creation of credit risk and lending models, tools, systems, and processes to enable effective and scalable decision-making throughout the company, providing critical risk information and insights to all relevant stakeholders (Board, investors, CEO, senior management team, etc.)
Identify and ensure the development & maintenance of the required operational reporting to ensure tracking of the performance of our credit risk and collections strategies relative to internal targets and external benchmarks
Manage relationships with credit risk counterparts at Neo’s third party funders, cultivating trust and strong working relationships needed for Neo to achieve its growth objectives
Develop and maintain a strong interaction with 2nd and 3rd lines of defense in complying with Neo’s risk appetite
Grow Neo's capabilities in industry leading risk management practices by staying up to date on emerging trends and technologies and adopting them where appropriate
Work with the management team to develop and execute corporate strategy and business plans to ensure that the company attains its short and long-term growth objectives
Provide a risk lens and thought leadership on strategic opportunities to grow and scale the business that balances Neo’s growth objectives with its risk tolerance

What we offer

All team members have a stake in Neo’s success and earn meaningful equity through stock options

Fulltime

New

Senior Director, Treasury & Cash Management

GoodLeap is a technology company delivering best-in-class financing and software...

Location

United States , San Francisco

Salary:

185000.00 - 235000.00 USD / Year

GoodLeap

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Accounting, or a related field required
10+ years of progressive treasury or financial operations experience
minimum 3–4 years in a hands-on cash positioning and execution role at a consumer finance company, fintech, specialty lender, or bank. Experience must include direct ownership of cash movement — not solely analytical or reporting support
Direct experience with warehouse credit facilities, investor settlement flows, or similar structured finance cash mechanics
Proven ability to manage daily cash positioning across a complex, multi-entity account structure in high volume environments
Process builder — demonstrated experience formalizing and improving treasury operations where prior infrastructure was manual or underdeveloped
Experience evaluating or implementing treasury management systems
strong working knowledge of modern treasury tooling
Ability to operate as a reliable daily partner to Capital Markets, FP&A, Accounting, and A/P teams
Hands-on operator with judgment to resolve intraday exceptions independently and escalate appropriately

Job Responsibility

Own daily cash positioning and monitoring across GoodLeap’s complex account and multi-entity structure
Stage equity/haircut capital ahead of warehouse draws
monitor inbound warehouse fundings and flag exceptions
coordinate with Capital Markets Operations for daily funding and sales flows
Manage cash availability reporting to A/P to enable timely disbursement releases for payroll and vendor payments
Manage bank portals and own operational bank relationships — account setup, exception resolution, new account establishment
Manage intraday liquidity across multiple funding locations and invest excess cash
Own treasury inputs to the 13-week and 12-month liquidity forecasting process in close partnership with the Sr. Director, FP&A
Provide daily actual positions, forecast funding outflows, and expected proceeds inflows to keep the model current
Drive transition from current manual forecasting workflow to a scalable, technology-enabled process

What we offer

plus bonus

Fulltime

Senior Director of Banking Operations

The Senior Director of Banking Operations will lead the management of banking op...

Location

India , Gurugram

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Graduate/Postgraduate in Commerce, Finance, or Business Administration
Over 20 years of experience
Strong domain expertise in Banking & Financial Services Operations (Retail, Corporate, Cards, Payments, Loans, Reconciliation, KYC/AML)
Proven experience in delivery management, client governance, and process excellence
Exposure to transition management, operational transformation, and automation initiatives
Excellent leadership, stakeholder management, and cross-functional collaboration skills
Strong understanding of compliance, risk management, and control frameworks within BFSI
Proficiency in performance analytics, dashboarding, and productivity metrics

Job Responsibility

Lead and oversee banking operations across multiple verticals — including retail, commercial, corporate banking, cards, payments, and reconciliations
Ensure compliance with regulatory and operational risk standards, both internal and external
Manage transaction processing, reconciliations, settlements, and exception handling with zero defect focus
Oversee large-scale transitions and migrations, ensuring seamless knowledge transfer and process stabilization
Own end-to-end delivery of multiple client engagements ensuring on-time, high-quality performance aligned with contractual SLAs and KPIs
Drive operational governance, manage P&L, resource allocation, and delivery excellence initiatives
Develop and maintain strong client relationships through consistent communication, proactive issue resolution, and strategic engagement
Implement continuous improvement methodologies (Lean, Six Sigma) to enhance efficiency and accuracy across delivery units
Lead a diverse team of 300+ associates/managers across multiple locations
Foster a high-performance culture emphasizing accountability, collaboration, and capability building

Fulltime

Chief Auditor - Legal, Compliance & Risk - International, Managing Director

The Chief Auditor is a senior level management position responsible for managing...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of experience in a related role
Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
Extensive understanding of Banking, Services, Markets, Credit Card and Wealth businesses, and the design and operation of risk and control frameworks associated with these, that preferably includes Internal Audit experience
Demonstrable knowledge of Risk Management disciplines across financial and non-financial risks, including a broad experience of the management of regulatory requirements and associated regulatory interaction
Direct experience of interaction with regulators including Singapore (MAS), Hong Kong (HKMA), UK (PRA / FCA), Europe (ECB / CBI / BaFin), and India (RBI) is preferred
Executive presence and expert in building and maintaining strong open relationships with executive stakeholders, working as a partner, exerting influence and providing credible challenge in a constructive manner
Advanced understanding of culture, ethical conduct, governance, risk management and control frameworks in leading international organizations
Ability to quickly comprehend the full risk implications of complex global issues, escalate to the appropriate level and provide advice and on pragmatic commercial solutions
Outstanding performer, open minded, resilient, agile, energetic, self-starter, articulate and empathetic whilst being confident to deliver opinions to bring about positive outcomes
Strong leadership skills including a track record of identifying and developing world class talent

Job Responsibility

Design and implement an audit plan for the function that considers legal entity and country-level regulatory requirements
emerging and established risks
industry and cluster best practices and external frameworks
and considers reliance and interaction with global control frameworks to form an end-to end view of International focused Legal, Compliance & Risk Management risks and controls that cross business functions, geographies and platforms
Proactively engage with International senior leadership and teams across Legal, Compliance & Risk to provide credible challenge and positively influence Citi's culture, ethical conduct, governance, risk management and control frameworks
Develop and maintain strong working relationships with teams both within Legal, Compliance & Risk Audit, as well as across IA Product and Functions teams globally
Leverage the feedback received to continually update and refine IA's assessment of key risks, and to identify new and optimized ways of auditing the environment to maximize the insight achieved
As part of the broader Legal, Compliance & Risk IA Leadership Team, contribute to managing IA's non-US regulatory relationships resulting in constructive two-way dialogue, trust in the IA function and reliance being placed where appropriate on IA's work related to Legal, Compliance & Risk
Engage actively with Regulatory Issue owners on the validation of regulatory issues, ensuring timelines are met and regulatory intent is addressed
Attract, motivate and develop a highly effective, diverse, talented and trusted team

Fulltime

Chief Auditor - Legal, Compliance & Risk - International, Managing Director

The Chief Auditor is a senior level management position responsible for managing...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

15+ years of experience in a related role
Related certifications (CPA, ACA, CFA, CIA, CISA or similar) preferred
Extensive understanding of Banking, Services, Markets, Credit Card and Wealth businesses, and the design and operation of risk and control frameworks associated with these, that preferably includes Internal Audit experience
Demonstrable knowledge of Risk Management disciplines across financial and non-financial risks, including a broad experience of the management of regulatory requirements and associated regulatory interaction. Direct experience of interaction with regulators including Singapore (MAS), Hong Kong (HKMA), UK (PRA / FCA), Europe (ECB / CBI / BaFin), and India (RBI) is preferred
Executive presence and expert in building and maintaining strong open relationships with executive stakeholders, working as a partner, exerting influence and providing credible challenge in a constructive manner
Advanced understanding of culture, ethical conduct, governance, risk management and control frameworks in leading international organizations
Ability to quickly comprehend the full risk implications of complex global issues, escalate to the appropriate level and provide advice and on pragmatic commercial solutions
Outstanding performer, open minded, resilient, agile, energetic, self-starter, articulate and empathetic whilst being confident to deliver opinions to bring about positive outcomes
Strong leadership skills including a track record of identifying and developing world class talent. Experienced in leading large, dispersed and diverse professional teams
Bachelor's degree / University degree or equivalent experience

Job Responsibility

Audit Plan: Design and implement an audit plan for the function that considers legal entity and country-level regulatory requirements
emerging and established risks
industry and cluster best practices and external frameworks
and considers reliance and interaction with global control frameworks to form an end-to end view of International focused Legal, Compliance & Risk Management risks and controls that cross business functions, geographies and platforms
Stakeholder Engagement: Proactively engage with International senior leadership and teams across Legal, Compliance & Risk to provide credible challenge and positively influence Citi's culture, ethical conduct, governance, risk management and control frameworks. Develop and maintain strong working relationships with teams both within Legal, Compliance & Risk Audit, as well as across IA Product and Functions teams globally. Leverage the feedback received to continually update and refine IA's assessment of key risks, and to identify new and optimized ways of auditing the environment to maximize the insight achieved
Regulatory Relationship Management including International Regulatory Issue Validation: As part of the broader Legal, Compliance & Risk IA Leadership Team, contribute to managing IA's non-US regulatory relationships resulting in constructive two-way dialogue, trust in the IA function and reliance being placed where appropriate on IA's work related to Legal, Compliance & Risk. Engage actively with Regulatory Issue owners on the validation of regulatory issues, ensuring timelines are met and regulatory intent is addressed
IA Team: Attract, motivate and develop a highly effective, diverse, talented and trusted team. Work with other IA Chief Auditors to maximize the efficiency and effectiveness of IA resources, taking into consideration the experience and location of the team, as well as leveraging different audit approaches and best practice. Identify and develop talent, providing long-term career opportunities both within IA and across other parts of Citi

Fulltime

Director of Compliance and Risk Management

The Director of Compliance and Risk Management is responsible for evaluating iss...

Location

United States , Bonita Springs

Salary:

115000.00 - 135000.00 USD / Year

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business/nursing/risk management or other related field required
Minimum five years related experience required
or equivalent combination of education and experience
Ability to communicate effectively in writing and verbally
Ability to read, analyze, and interpret regulations
Ability to effectively present information to top management and/or boards of directors
Ability to use Microsoft Office including but not limited to Word, Excel, PowerPoint, and Outlook
Ability to use email and the Internet
Ability to work under minimum supervision and demonstrate self-initiative and willingness to learn
Must be detail oriented

Job Responsibility

Develops, implements, audits, monitors, and assesses the enterprise, management companies, regions, and communities regarding global and specific compliance and risk management functions and program needs
Oversees education and training for staff on compliance and risk related topics
Contributes a compliance and risk management perspective to the development or revision of companywide systems, policies and programs
Leads Discovery Risk Committee, directing risk management initiatives
Assists compliance officer with leadership of Ethics and Compliance Committees
May participate with investigations of recent compliance and risk related adverse events with a high claim potential
Coordinates conferences with field administration to review risk management trends including, but not limited to, professional liability claims, event trends and operations risk
Serves as a resource to the communities and divisional operations on questions relating to compliance and risk management issues
Directs management companies and regionals in their response to potential risk management issues and implementation of risk reduction and mitigation strategies
Maintains logs of educational and intervention activities and provides a monthly report to the compliance officer and legal department designee

What we offer

Medical
Dental
Vision
Life insurance
Disability insurance
Paid time off
Paid holidays
401(k) plan with company match
Employee Assistance Program
Accident insurance

Fulltime

Head of Card Payments & Network Partnerships, Managing Director

Managing Director role responsible for Card Payments and Network Partnerships fo...

Location

United States , Wilmington

Salary:

250000.00 - 500000.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

Proven track record on successfully leading business development, partnerships and product management
Direct experience in card processing, networks or cobrand relationships with broad understanding of the card ecosystem
Prior exposure to digital payment acceptance, open banking and/or agentic commerce
Demonstrated ability to build strong internal and external relationship with a broad set of stakeholders to common goals and outcomes
Strong level of comfort leading successfully in matrixed environment
Strategic, analytical and systematic thinker who constantly challenges status quo and inspires the team to drive changes
15+ years of relevant experience
10+ years of managerial experience
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Job Responsibility

Define and execute moderate and long-term strategy for Card Payments and Network partnerships
Directly manage and expand current network and embedded payments partnerships
Working with network/wallets/PSPs and internal stakeholders to develop roadmap and capabilities for interchange optimization, approval rate improvements and fraud prevention
Cultivate and maintain relationships with existing and emerging card processing and payment companies, with the aim of creating new product features for US Consumer Cards
Work with legal, ops, tech, product teams to develop partner pipelines, manage contract negotiation, launch roadmaps to commercialize integrations and provide ongoing vendor oversight
Provide business development support on partnership opportunities on card benefits, commerce and value proposition
Collaborate with various Citi teams (ventures, research, retail bank, services) on firm wide initiatives related to payments, open banking, commerce and fintech partnerships
Serve as SME for cards ecosystem including networks, VAS, processors, wallet providers, acquirers across both credit and debit rails
Engage with internal and external entities on legal/regulatory developments and act as Citi SME card payments related disruptions
Manage a team of professionals to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as negotiate and make decisions on issues/activities having critical impact/influence on company revenues, capital, or business operations

What we offer

medical
dental
vision coverage
401(k)
life insurance
accident insurance
disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)

Fulltime

Director of Compliance Operations

To support our next phase of growth, we're looking for a Director of Compliance ...

Location

Bulgaria , Sofia

Salary:

Not provided

Payhawk

Expiration Date

Until further notice

Requirements

Proven experience leading and scaling operational teams in a high-growth, fast-paced environment, with a strong track record of driving teams to target
Deep fluency in operational management, building KPIs and SLAs, capacity/FTE forecasting, and managing performance through data
A relentless focus on process optimization and automation
you instinctively look for what can be removed, streamlined, or automated
Technically minded, with a strong understanding of how AI and automation can transform operational workflows and the ability to partner credibly with Product and Engineering
Comfortable being hands-on with data, querying, building dashboards, and digging into the numbers yourself rather than relying on analysts
Experience owning third-party vendors and tooling, from selection through performance and cost management
A track record of scaling operations across multiple entities and jurisdictions
Experience operating in an audit- and regulator-ready environment, comfortable engaging with auditors, partner banks, and regulators
An excellent people manager who knows how to motivate, coach, and hold a team accountable to high standards

Job Responsibility

Lead, scale, and develop the KYC and Monitoring teams, driving them to clear, measurable targets and a culture of ownership and accountability
Define, build, and own the operational metrics that matter: KPIs, SLAs, quality scores, and productivity benchmarks and use them to manage performance day to day
Build and maintain FTE forecasting and capacity models, ensuring the team is right-sized for volume growth across markets and product lines
Relentlessly optimize and re-engineer processes for speed, quality, and cost, removing manual steps and bottlenecks wherever they exist
Champion automation and the application of AI across onboarding and monitoring workflows, partnering with Product and Engineering to ship tooling that scales the operation without scaling headcount linearly
Own the selection, performance, and cost of third-party vendors and tooling (screening, identity verification, monitoring, and case management), holding them accountable to clear service and quality standards
Put customer needs first in every process decision, reducing friction in KYB onboarding and minimizing false positives in monitoring without compromising control
Own the operational delivery of KYB for corporate customers and ongoing transaction and card monitoring, including alert handling, escalation paths, and SLA management
Build operations that scale cleanly across multiple entities and jurisdictions, adapting processes to different regulatory regimes while maintaining consistent quality and control
Ensure the operation is always audit- and regulator-ready, able to stand behind its quality, controls, and documentation in front of auditors, partner banks, and regulators

What we offer

30 days holiday paid leave
Opportunity to use the Payhawk product with a monthly commuting allowance
Health and Fitness membership
Private healthcare
An L&D budget to support continuous development
Exchange policy to another Payhawk office (Amsterdam, Berlin, Paris, Barcelona, London)
Regular team-wide company events

Fulltime

Select Country

Senior Director, Card Risk Controls

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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