Senior Director, Business Operations- Marketing Job at Palo Alto Networks (Santa Clara)

Job Description

The Senior Director of Global Marketing Business Operations is the strategic architect of our marketing engine. Reporting into the Chief Marketing Officer (CMO), you will serve as the primary operational partner to the marketing leadership team, ensuring that our global strategy translates into measurable revenue impact.

Job Responsibility

Strategic Advisory & Execution: Serve as the CMO’s primary "thought partner" to translate the Marketing vision and goals into a cohesive global marketing roadmap, ensuring all AI-native product launches and brand narratives align with PANW’s long-term business objectives
Operational Excellence: Own and optimize the CMO’s operating cadence, partnering with the Marketing leadership team, including QBRs, leadership offsites, and cross-functional syncs with Sales and Product, to drive accountability and ensure high-velocity execution across a complex global marketing org. Own the Rhythm of the business and all aspects of keeping the org innovative and moving forward. Own pertinent CMO level projects / meetings and drive it from agenda setting to action item completion. Own the Marketing OKRs and how they trickle down to each functional area of marketing as well as hold all teams accountable for goal setting, milestones and achievement
Cross-Functional Orchestration: Act as the connective tissue between the Office of the CMO and the C-suite (CEO, CIO, and CISO), bridging the gap between technical product capabilities and market-facing storytelling to ensure brand consistency
High-Priority Special Projects: Lead "mission-critical" initiatives on behalf of the CMO such M&A Integrations, market expansion, AI governance, and Marketing transformation initiatives from initial concept through to measurable impact. Be able to represent the CMO on all areas of Marketing
Performance & Resource Management: Partner with Finance, Marketing Ops and Human Resources to oversee the global marketing budget and headcount, utilizing data-driven insights to optimize ROI and ensure resources are diverted to the highest priorities

Requirements

15+ years of experience in Marketing Operations, Sales Operations, or Business Strategy leadership within a global enterprise technology company
Demonstrated Executive Presence: Proven track record of supporting C-suite leaders and influencing stakeholders across a multi-billion dollar matrixed organization
Deep GTM Knowledge: Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing
Data-Driven Architect: Expert-level ability to turn complex data into strategic insights
deep experience with Salesforce, marketing automation, and advanced analytics platforms
Change Agent: Proven capability to lead large-scale organizational transformations and a strong bias toward iterative processes (experimentation, testing, and scaling)
Strategic Financial Acumen: Strong experience in budget management, headcount planning, and financial modeling within a marketing context
Resilient Leader: Passionate about high-performance culture, able to establish priorities under pressure, and take pride in remaining calm while navigating heavy workloads and time constraints
Superb Communication: Ability to tell a compelling story through data and present complex operational concepts to executive audiences

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Senior Director, Business Operations- Marketing

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