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Associate Development at Marriott is positioned to fuel performance, enrich lives, and accelerate reinvention. It is an integral function that directly impacts and supports business performance and drives the organization’s people priorities around growing great leaders, investing in our associates, and ensuring access to opportunity. The Senior Director, Associate Development Technology Strategies & Solutions role provides the opportunity to drive tremendous change and create meaningful and lasting impact.
Job Responsibility:
Partner across the Associate Development team at HQ and in continent to drive solutioning for both the business and learners, maximizing the capabilities of our current tools
Shape & execute upon a learning technology strategy & roadmap inclusive of AI and where the space is going as the pace of technology changes continues to accelerate
Lead with a product mindset, putting the end user at the center
Ensure the voice of the learner and needs of the business directly shape the associate development digital solutions we use – this includes the learning experience platform, cohort learning technology, in- tool/performance support, and other digital learning solutions
Strengthen and champion the innovation muscle within the associate development COE through tech whether it be the actual tech used, digital learning modalities leveraged and digital delivery mechanisms to reach our learners
In partnership with internal technology partners, identify capability gaps and emerging needs to then influence our providers and their product roadmaps such that we may level up our learning strategy through technology
For annual strategic planning and on an initiative or project-by-project basis, translate business priorities into learning solutions powered through tech
Work with Associate Development colleagues to develop and drive use cases and adoption for new ways of learning
In all solutioning related efforts, maximize our current tools to meet business/learner needs
Ensure voice of the learner and needs of the business are represented in our HR technology strategy, technology stack and vendor roadmaps both near and long term
Create a comprehensive Global Associate Development innovation strategy and roadmap inclusive of AI
gain buy-in from stakeholders and team members to shape, drive adoption of and evolve the strategy
Manage the pull-through of our strategy into our ecosystem of digital learning solutions and modalities used to reach learners
Requirements:
Bachelor's or Master’s degree, ideally in business, education, digital technology, user experience or a relevant discipline that provides a solid grounding on human behaviors and motivations
Ten or more years of experience that includes learning strategy, innovation, strategy/solutions, or digital product management
Be culturally aware, process-oriented with structured problem-solving skills, and an ability to work cross-functionally
Have a consultative touch in the way they work – be an excellent listener, distill insights into action, and exercise creativity to meet stakeholder/user needs
Have a bias for action and execution while maintaining a strategic mindset towards the future
Be able to juggle multiple and shifting priorities while landing planes in a complex, global, matrixed environment