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At Capital One India, we work in a fast paced and intellectually rigorous environment to solve fundamental business problems at scale. Using advanced analytics, data science and machine learning, we derive valuable insights about product and process design, consumer behavior, regulatory and credit risk, and more from large volumes of data, and use it to build cutting edge patentable products that drive the business forward. Product Management at Capital One is a critical, vibrant craft that requires a blend of entrepreneurial drive, keen business acumen, customer experience obsession, technical depth and strong people leadership. We’re looking for a Senior Director, Product Management to join the Machine Learning Experience (MLX) team! The MLX team is at the forefront of how Capital One builds and deploys responsible ML models and features; we onboard and educate associates on the ML platforms and products that the whole company uses; we drive new innovation and research; and we’re working to seamlessly infuse Generative AI and ML into the fabric of the company. The AI experience we're creating is the foundation upon which our lines of business will continue to deliver next-generation machine learning-driven products and services for our customers.
Job Responsibility:
Develop and communicate the product vision and strategy for your area of responsibility
Deeply understand the needs of data scientists, machine learning engineers and model risk officers across Capital One
Partner with business and technology leadership to align on prioritization of key problems to be solved to maximize business and customer outcomes
Collaborate with teams in India and USA to drive alignment with different teams working on the platform
Incorporate design thinking and analytics to inform product design
Responsible for a team of directly reporting product managers
Maintain a healthy backlog of work and play a critical role in many agile ceremonies
Support the team with escalation and resolution of impediments
Serve as the connection between customers, Capital One’s mission, and your team
Requirements:
Bachelor’s degree in a quantitative field (Engineering, Economics, Science, Business)
At least 15 years of experience in product management
At least 5 years of people leadership experience leading product manager teams
Interested in building lasting relationships with peers and having fun while building products that delight customers and drive value to the business
You enjoy putting yourself in the shoes of customers to identify their pain points and then collaborating with cross-functional teams to solve these customer challenges
You are a learner who is able to quickly get up to speed in a highly technical environment
Passionate about building a well-rounded product management skill set that is human centered, business focused, and technology driven with an emphasis on integrated problem solving and people leadership
You are experienced working in an Agile environment
You are a do-er who can also zoom out and think strategically
You have excellent oral and written communication skills
You are highly collaborative and have the ability to influence and lead
Nice to have:
MBA or Master’s degree
Experience building products for data scientists, machine learning engineers or model risk officers
Expertise in observability, logging, monitoring, tracing, AIOps and MLOps
Experience with Machine Learning and Generative Artificial Intelligence technologies
Experience working at a startup or in a startup environment
What we offer:
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