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Cloud Operations + Innovation (CO+I) is the organization behind one of the world’s largest cloud infrastructures, responsible for powering all Microsoft online Products and Services as well as enabling Microsoft’s “Cloud First” mission. Our team is focused on smart growth, operational efficiency, and delivering a trusted, world‑class experience to customers and partners globally. We are looking for passionate, high‑energy professionals to help us achieve that mission. If you want to have a fundamental impact on how Microsoft’s cloud is deployed and operated worldwide, be part of one of the most strategically critical teams at Microsoft, and bring strong technical and business acumen, leadership, creativity, and out‑of‑the‑box thinking - this role is for you. This Senior Director- Capacity Planning Role will support our E2E planning and analytics to support long‑range data center growth. This role owns the development of analytical models, scenario planning, supports risk mitigation, and the creation of insights that influence strategic decisions. The leader will partner closely with engineering, execution, supply chain, finance, and executive leadership to ensure capacity plans are aligned to customer demand and business objectives.
Job Responsibility:
Partner with senior executives to translate business goals into actionable planning requirements and analytics roadmaps
Build and scale analytics solutions, dashboards, and decision‑support tools that enable clear visibility into demand, supply, risks, and capacity health
Translate complex data into executive‑ready insights and recommendations
Lead root‑cause analysis for forecast variances and supply/capacity gaps
drive corrective action plans
Support KPIs such as forecast accuracy, supply cycle times, capacity availability, and planning effectiveness
Work with partners to ensure supply timelines align with capacity needs
Drive continuous improvement across forecasting, planning, and analytics processes
Champion automation, digitization, and advanced analytics capabilities to increase speed and accuracy
Requirements:
Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 8+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience
OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 6+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience
OR equivalent experience
Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Bachelor's Degree in Engineering, Industrial Engineering, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 15+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience
OR Master's Degree in Engineering, Industrial Engineering, Business, Supply Chain Management, Operations Management, Supply Chain Analytics, or related field AND 12+ years supply planning, operations, supply chain, indirect supply planning, technology-related supply chain, sourcing and manufacturing, Sales & Operations Planning, material requirement planning systems and tools, quantitative & qualitative analysis in cross functional or organizational enterprise environment, quantitative & qualitative analysis in cross functional or organizational enterprise environment, or related experience