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The Senior Direct Store Delivery (DSD) Analyst is responsible for ensuring accurate DSD item pricing and store alignment across CVS systems. This role works cross-functionally with Merchandising, Pricing, Suppliers, and Store Operations to maintain accurate zone-level data, troubleshoot issues, and provide actionable insights that drive efficiency and compliance. The role also manages supplier onboarding for the DSD Vendor Portal, including document collection, ID creation, and training within the tool. The Sr. DSD Analyst directly supports the central DSD processes related to Small-PO, Scan Based Trading, ASN receiving, and final disposition. Additionally, this position contributes to DSD system enhancements by recommending improvements, performing user acceptance testing, documenting processes, and training internal teams.
Job Responsibility:
Maintain correct item pricing, vendor, and store alignment in the DSD tool by completing requests submitted by internal and external business partners
Document and effectively communicate DSD system and Vendor Portal utilization guidelines and best practices
Research and resolve within SLA stores’ DSD item related Help Desk Calls
Deliver insights and recommendations based on data analysis, including validating or advising on maintenance requests from Category Management
Analyze category and item performance, zone structure, and duplicate entries. Take action to improve data organization and efficiency
Review DSD tool and supplier portal usage and propose solutions for identified opportunities
Collaborate with internal, cross-functional business partners to onboard and support utilization of DSD processes related to Small PO, SBT, ASN receiving, and DSD Credit final disposition programs
Construct and present data to support recommendations to business partners such as Category Managers
Obtain required documentation from suppliers, manage DSD Vendor portal access, and train supplier personnel on system usage as needed
Requirements:
Minimum 3 years of operational experience within Retail, Merchandising, Store Operations, or Supply Chain environments
2 years of utilizing Microsoft Office for reporting, analysis, and daily operations
1 year of SQL experience, including writing queries for data validation and analysis
High School Diploma or General Equivalent Development (GED)
Nice to have:
Completing requested tasks with a high degree of accuracy and attention to detail
Excellent interpersonal and written communication skills to communicate effectively at all levels cross functionally and externally
Strong time management and organizational skills to effectively and independently prioritize and manage multiple initiatives to maximize the business impact and adhere to deadlines
Demonstrated ability to perform root cause analysis, independently solve problems and/or recommend practical solutions
Ability to participate in the design, build and implementation of sustainable processes intended to improve efficiency
Supply Chain Management processes and tools such as Blue Yonder Forecast and Replenishment, STIBO, Store systems and Mainframe RUMBA
Experience using Master Data Management systems
Proven ability to use data analysis to influence and drive decision-making and consensus across multiple levels within the organization
What we offer:
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching