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At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Product & Design is looking for an experienced Senior Digital UX Analyst to join our growing design organization in Digital Services in Englewood, CO or Seattle, WA. Our team works on digital products across all areas of aviation. A successful candidate will have the design thinking and user analytics skills to uncover user needs and turn them into actionable insights.
Job Responsibility:
Analyze user data: Collect and sift through data from various sources, like user logs and surveys, to find patterns in user behavior
Conduct experiments: Lead high impact analytics by planning and developing data driven experiments and A/B tests to measure the usability and effectiveness of design changes based on hypotheses
Define key metrics: Guide product teams by identifying and establishing the key performance indicators (KPIs) for each team, in addition to NPS and CSAT, that will be used to measure the success of the products
Collaborate with teams: Work with designers, researchers, and product managers to develop an analytics program and ensure design decisions are data-driven
Report on findings: Create dashboards and reports to communicate insights and trends to stakeholders, helping them to understand user behavior and make informed decisions
Develop scalable analytics frameworks, including tracking plans and event taxonomies
Lead efforts to mature the organization’s UX analytics practice
Requirements:
3+ years of user data analysis experience
3+ years using data analysis tools Adobe Analytics or Qualtrics
3+ years understanding statistical methods, significance testing, and experimental design
3+ years experience to translate user data into actionable insights and solve user-related problems
1+ years of foundational understanding of user experience and user interface principles for understanding context of data being analyzed
Nice to have:
Strong communication skills to clearly present findings to technical and non-technical team members
Effective time-management skills
Collaborate successfully with technical and non-technical teams
Bachelor’s Degree or Master’s Degree in a related field
What we offer:
Generous company match to your 401(k)
Industry-leading tuition assistance program pays your institution directly
Fertility, adoption, and surrogacy benefits
Up to $10,000 gift match when you support your favorite nonprofit organizations