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Palo Alto Networks Logo Palo Alto Networks · -

Senior Digital Strategic Operations Manager - Operational Excellence

United States, Santa Clara 138000.00 - 222000.00 USD / Year · Job Posted March 13, 2026
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Job Description

As the Sr. Digital Strategic Operations Manager, you will be the engine room of our marketing transformation. You aren't just a project manager; you are a builder of systems and a driver of change. This role sits at the intersection of strategy and execution, responsible for ensuring our marketing organization is fast, fiscally disciplined, AI-ready, and culturally aligned.

Job Responsibility

  • Define and scale AI-enabled capabilities and workflows, moving AI from 'experimentation' to 'standardized production.'
  • Lead high-priority transformation initiatives (e.g., M&A integrations, enterprise rollouts) with a focus on risk management and measurable outcomes.
  • Partner with Finance to ensure disciplined capital allocation, managing budget pacing and vendor consolidation.
  • Design and deliver the curriculum required to scale digital literacy and change adoption across the global marketing team.
  • Manage the MarTech and Data Governance Councils, ensuring tool investments align with the unified operating model.
  • Lead the cadence of QBRs and MBRs, ensuring they are decision-driven forums focused on accountability and performance.
  • Design and deploy standardized global playbooks to ensure consistency across regional hubs and marketing 'speedboats.'

Requirements

  • 10+ years of experience in Marketing, Marketing Operations, or Business Strategy leadership within a global enterprise technology company with a focus on process architecture
  • Proficiency in budget management, ROI analysis, headcount planning, and financial modeling within a marketing context
  • Comprehensive understanding of SaaS business models, modern demand generation, and the complexities of global enterprise marketing
  • Proven capability to lead large-scale organizational transformations with a strong bias toward iterative processes
  • Ability to build deep relationships and influence senior leaders without direct authority
  • Comfortable driving accountability with senior leaders and cross-functional GTM teams
  • A 'power user' mindset with an understanding of AI/Automation to productize it and data to find the ROI story
  • Absolute integrity and the ability to handle sensitive information regarding organizational changes, budgets, and performance
  • Ability to tell a compelling story through data and present complex operational concepts to executive audiences

Nice to have

  • Experience thriving in 'transformation' environments where the roadmap is built in real-time
  • A proactive mindset—identifying issues before they reach leadership and presenting them alongside potential solutions
  • Demonstrated ability to not just fix problems, but to build processes to prevent them from reoccurring

What we offer

  • restricted stock units
  • bonus
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