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Wells Fargo is seeking a Senior Digital Product Manager. This role sits at the core of CIB’s AI transformation agenda, shaping the roadmap, governance, implementation, and scaling of next‑generation AI/GenAI capabilities across business lines. You will drive strategic assessments, integrate AI solutions into key workflows, ensure risk‑aligned delivery, and partner closely with senior leadership to execute high‑impact innovation initiatives.
Job Responsibility:
Lead or participate in variety of complex functions within the digital environment
Contribute to large-scale planning related to the execution of the digital strategy
Review and analyze complex content strategy/creation, customer experience, analytics/research or product management that require an in-depth evaluation of variable factors
Independently resolve complex issues
Lead team to meet project deliverables while leveraging solid understanding of digital initiatives, policies, procedures and/or compliance requirements
Collaborate and consult with peers, colleagues and mid-level managers to resolve issues and achieve goals
Potentially lead projects, teams or provide direction to junior staff on less complex digital initiatives
Ability to manage multiple high‑complexity initiatives with significant cross‑functional impact
Strong analytical, communication, and documentation skills (JIRA, Confluence)
Comfortable driving change and influencing senior stakeholders in a dynamic, evolving transformation environment
AI & Innovation Delivery: Lead and execute AI/GenAI initiatives aligned with CIB strategic priorities, from idea validation to deployment
Integrate AI solutions across key CIB journeys—Client, Vendor, Market, Lending—to improve efficiency, decisioning, and servicing experiences
Strategy, Governance & Execution: Conduct strategic reviews, evaluate performance, and solve complex business challenges with structured frameworks and creative problem‑solving
Define and implement processes, procedures, success metrics, and lifecycle standards for AI/ML and agentic workflows
Ensure compliance with CIB and enterprise methodologies, AI governance, AIRR controls, and risk frameworks
Program & Stakeholder Leadership: Lead end‑to‑end program management for high‑visibility innovation initiatives, including scope definition, execution planning, resource management, and stakeholder alignment
Collaborate with cross‑functional leaders across Technology, Product, Business Execution, Risk, and Data to drive delivery and manage dependencies
Mentor and guide junior staff across Strategy & Execution and Innovation teams
AI Architecture & Technical Understanding: Apply practical understanding of LLM workflows, chunking, RAG, hallucination mitigation, vectorization, and prompt engineering
Utilize modern AI tooling (LangChain, LangGraph, Model Context Protocol) to support scalable, context-aware AI solutions
Partner with technical teams on cloud, data, integration design, document intelligence, and agentic orchestration
Requirements:
4+ years of experience in transformation, product management, business analysis, business execution, and AI solution delivery, demonstrated through work experience, training, military service, or education
Demonstrated experience leading complex, cross-functional programs with measurable business outcomes
Nice to have:
Deep knowledge of Corporate & Investment Banking products, workflows, and asset classes
Hands-on experience in AI/GenAI solution development and enterprise implementation
Strong proficiency with modern AI stacks (LangChain, LangGraph, MCP), GenAI lifecycle processes, and model optimization techniques
Experience with agentic AI, workflow automation, document intelligence, and intelligent routing
Ability to operate across complex organizational structures with excellent communication and stakeholder‑management skills
Proven leadership experience, including team guidance, decision‑making, and strategic problem‑solving
Skilled in defining target‑state blueprints and actionable roadmaps