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Responsible for proactively soliciting and managing large group/catering related opportunities with significant revenue potential. Manages group/catering opportunities not handled by an Event Booking Center (EBC). Actively up-sells each business opportunity to maximize revenue opportunity. Achieves personal and team related revenue goals. Verifies business is turned over properly and in a timely fashion for proper service delivery. Responsible for driving customer/guest loyalty by delivering service excellence throughout each customer/guest experience. Provides service to customers in order to grow the account on behalf of the company.
Job Responsibility:
Proactively solicit and manage large group/catering related opportunities with significant revenue potential
Manage group/catering opportunities not handled by an Event Booking Center (EBC)
Actively up-sell each business opportunity to maximize revenue opportunity
Achieve personal and team related revenue goals
Verify business is turned over properly and in a timely fashion for proper service delivery
Drive customer/guest loyalty by delivering service excellence throughout each customer/guest experience
Provide service to customers in order to grow the account on behalf of the company
Requirements:
High school diploma or GED
2 years experience in the sales and marketing, guest services, front desk, or related professional area
2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major