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Senior Digital Learning Manager

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BioMarin Pharmaceutical

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Contract work

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Salary:

Not provided
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Job Description:

We are seeking an experienced L&D Operations professional to support our Commercial Learning & Development (CL&D) team during a temporary leave of absence. This role is critical to ensuring BioMarin remains fully compliant with all digital training requirements across our global Commercial organization. The contractor will manage day-to-day Learning Management System (LMS) operations, oversee training assignments and completions, maintain accurate, audit-ready training records, while partnering closely with cross-functional teams, including Compliance, Medical and Brand teams. This is an excellent opportunity for someone with strong LMS expertise, ideally in ComplianceWire, and a solid understanding of pharma regulatory, compliance, and validation requirements across multiple markets, with a primary focus on Europe. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-moving environment where accuracy and compliance are paramount.

Job Responsibility:

  • Ensure accurate and compliant recordkeeping for all completed commercial training activities
  • Maintain audit-ready documentation aligned with internal SOPs and regulatory expectations (21 CFR Part 11, EMA, GDPR, etc.)
  • Monitor training completion and follow up with learners, managers, and regional partners to close outstanding actions
  • Track and manage overdue, upcoming, and recurrent training requirements to ensure 100% compliance
  • Manage training assignments, curricula updates, and digital learning assets within the LMS (ComplianceWire required
  • Veeva/other LMS experience a plus)
  • Upload, test, validate, and maintain digital learning content to ensure assets function as expected and remain compliant
  • Troubleshoot LMS issues and coordinate with IT, Quality, and vendor support as needed
  • Maintain metadata, version control, and archival processes for digital learning materials
  • Work closely with Commercial Compliance to interpret regulations and establish rules around required training for field-based, office-based, and global roles
  • Support training assignment logic for new hires, role changes, and product updates (including label expansions)
  • Assist in remediation planning and CAPA-related training activities when required
  • Maintain SOPs, work instructions, and process documentation related to L&D operations and LMS administration
  • Identify opportunities to streamline workflows, reduce manual work, and enhance operational efficiency
  • Support data pulls, dashboards, and reporting for internal stakeholders, leadership, and auditors

Requirements:

  • 3+ years of experience in L&D Operations, Training Administration, or LMS Management within a pharma/biotech or highly regulated environment
  • Hands-on experience with ComplianceWire (strongly preferred)
  • experience with other validated LMS platforms also acceptable
  • Strong understanding of pharma regulatory and compliance requirements related to training (e.g., 21 CFR Part 11, GDPR, audit trails, validation)
  • Exceptional attention to detail and ability to manage multiple priorities with precision
  • Strong communication skills with the ability to follow up professionally with global stakeholders
  • Ability to work independently and maintain strict confidentiality and accuracy

Nice to have:

  • Experience collaborating with QA/Compliance teams
  • Familiarity with Veeva PromoMats, LMS validation, or digital learning publishing tools
  • Experience in Commercial, Medical, or Field-based learning environments

Additional Information:

Job Posted:
December 26, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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