CrawlJobs Logo

Senior Digital Learning Manager

biomarin.com Logo

BioMarin Pharmaceutical

Location Icon

Location:
United Kingdom , London

Category Icon

Job Type Icon

Contract Type:
Contract work

Salary Icon

Salary:

Not provided

Job Description:

We are seeking an experienced L&D Operations professional to support our Commercial Learning & Development (CL&D) team during a temporary leave of absence. This role is critical to ensuring BioMarin remains fully compliant with all digital training requirements across our global Commercial organization. The contractor will manage day-to-day Learning Management System (LMS) operations, oversee training assignments and completions, maintain accurate, audit-ready training records, while partnering closely with cross-functional teams, including Compliance, Medical and Brand teams. This is an excellent opportunity for someone with strong LMS expertise, ideally in ComplianceWire, and a solid understanding of pharma regulatory, compliance, and validation requirements across multiple markets, with a primary focus on Europe. The ideal candidate is detail-oriented, proactive, and comfortable working in a fast-moving environment where accuracy and compliance are paramount.

Job Responsibility:

  • Ensure accurate and compliant recordkeeping for all completed commercial training activities
  • Maintain audit-ready documentation aligned with internal SOPs and regulatory expectations (21 CFR Part 11, EMA, GDPR, etc.)
  • Monitor training completion and follow up with learners, managers, and regional partners to close outstanding actions
  • Track and manage overdue, upcoming, and recurrent training requirements to ensure 100% compliance
  • Manage training assignments, curricula updates, and digital learning assets within the LMS (ComplianceWire required
  • Veeva/other LMS experience a plus)
  • Upload, test, validate, and maintain digital learning content to ensure assets function as expected and remain compliant
  • Troubleshoot LMS issues and coordinate with IT, Quality, and vendor support as needed
  • Maintain metadata, version control, and archival processes for digital learning materials
  • Work closely with Commercial Compliance to interpret regulations and establish rules around required training for field-based, office-based, and global roles
  • Support training assignment logic for new hires, role changes, and product updates (including label expansions)
  • Assist in remediation planning and CAPA-related training activities when required
  • Maintain SOPs, work instructions, and process documentation related to L&D operations and LMS administration
  • Identify opportunities to streamline workflows, reduce manual work, and enhance operational efficiency
  • Support data pulls, dashboards, and reporting for internal stakeholders, leadership, and auditors

Requirements:

  • 3+ years of experience in L&D Operations, Training Administration, or LMS Management within a pharma/biotech or highly regulated environment
  • Hands-on experience with ComplianceWire (strongly preferred)
  • experience with other validated LMS platforms also acceptable
  • Strong understanding of pharma regulatory and compliance requirements related to training (e.g., 21 CFR Part 11, GDPR, audit trails, validation)
  • Exceptional attention to detail and ability to manage multiple priorities with precision
  • Strong communication skills with the ability to follow up professionally with global stakeholders
  • Ability to work independently and maintain strict confidentiality and accuracy

Nice to have:

  • Experience collaborating with QA/Compliance teams
  • Familiarity with Veeva PromoMats, LMS validation, or digital learning publishing tools
  • Experience in Commercial, Medical, or Field-based learning environments

Additional Information:

Job Posted:
December 26, 2025

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Senior Digital Learning Manager

Senior Program Manager, Digital Customer Success

The Senior Program Manager, Digital Customer Success will join our rapidly growi...
Location
Location
United States , Chicago
Salary
Salary:
137700.00 - 164475.00 USD / Year
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in Customer Experience, Customer Success, Success/Sales/ Market Ops, or Support in B2B SaaS companies
  • 3+ years of experience in a customer facing role, ideally quota carrying, such as sales, success, solutions engineering, or paid support
  • 3+ years of experience building digital first, multi-channel customer engagement programs with a proven track record of improved activations, adoption and customer retention
  • Experience working with GTM field teams and designing “signals”/escalation points for low touch or high touch human engagement
  • Ability to run complex, simultaneous, cross-functional initiatives
  • Ability to convert a futuristic vision into strategically executable projects and tactical action plans with measurable results
  • Experience leveraging customer and user engagement platforms like (Intercom, CSPs, Pendo, Groove, Marketo, etc.)
  • Strong analytical and program management skills with an aptitude for working with data
  • Expertise identifying trends through data analysis and turning insights into actionable outcomes
  • Experience with Tableau, Looker, Power BI
Job Responsibility
Job Responsibility
  • Responsible for the success and retention of our Digital segment of customers - tracking towards GRR and other product adoption goals
  • Inspecting the segment, identifying/evaluating trends, proposing and building out solutions, all with the goal of influencing customer retention and product adoption
  • Leveraging our tech stack & data insights to build personalized, targeted, omni-channel experiences that support customers throughout their journey and drive towards their desired business outcomes
  • Leveraging data and customer research insights to identify and build “signals”/key points of friction or opportunity where it would be valuable to have an entry point to a low touch or high touch motion
  • Gaining a deep understanding of our customers using research, interviews and data analysis to improve their experience and remove points of friction
  • Collaborating and aligning cross-functionally to develop innovative and creative ways of engaging with our customers across multiple channels and surfaces - email, in-product, webinars, Academy, community, etc
  • Collaborating with customer lifecycle marketing, growth, and other key experience teams to build out a holistic customer experience
  • Working with our Scaled & High Touch partners to bring digital engagements to their customers, optimizing coverage across their books of business
  • Informing our Customer Education Content roadmap and collaborating with our learning experience designers to create new content for customers
  • Collaborating with our other key programs such as voice of customer, enterprise community, and scale community
What we offer
What we offer
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded!
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family!
  • Fulltime
Read More
Arrow Right

Senior Program Manager, Digital Customer Success

The Senior Program Manager, Digital Customer Success will join our rapidly growi...
Location
Location
United States , San Francisco
Salary
Salary:
153000.00 - 182750.00 USD / Year
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of experience in Customer Experience, Customer Success, Success/Sales/ Market Ops, or Support in B2B SaaS companies
  • 3+ years of experience in a customer facing role, ideally quota carrying, such as sales, success, solutions engineering, or paid support
  • 3+ years of experience building digital first, multi-channel customer engagement programs with a proven track record of improved activations, adoption and customer retention
  • Experience working with GTM field teams and designing “signals”/escalation points for low touch or high touch human engagement
  • Ability to run complex, simultaneous, cross-functional initiatives
  • Ability to convert a futuristic vision into strategically executable projects and tactical action plans with measurable results
  • Experience leveraging customer and user engagement platforms like (Intercom, CSPs, Pendo, Groove, Marketo, etc.)
  • Strong analytical and program management skills with an aptitude for working with data
  • Expertise identifying trends through data analysis and turning insights into actionable outcomes
  • Experience with Tableau, Looker, Power BI
Job Responsibility
Job Responsibility
  • Responsible for the success and retention of our Digital segment of customers - tracking towards GRR and other product adoption goals
  • Inspect the segment, identify/evaluate trends, propose and build out solutions, all with the goal of influencing customer retention and product adoption
  • Leverage our tech stack & data insights to build personalized, targeted, omni-channel experiences that support customers throughout their journey and drive towards their desired business outcomes
  • Leverage data and customer research insights to identify and build “signals”/key points of friction or opportunity where it would be valuable to have an entry point to a low touch or high touch motion
  • Gain a deep understanding of our customers using research, interviews and data analysis to improve their experience and remove points of friction
  • Collaborate and align cross-functionally to develop innovative and creative ways of engaging with our customers across multiple channels and surfaces - email, in-product, webinars, Academy, community, etc
  • Collaborate with customer lifecycle marketing, growth, and other key experience teams to build out a holistic customer experience
  • Work with our Scaled & High Touch partners to bring digital engagements to their customers, optimizing coverage across their books of business
  • Inform our Customer Education Content roadmap and collaborate with our learning experience designers to create new content for customers
  • Collaborate with our other key programs such as voice of customer, enterprise community, and scale community
What we offer
What we offer
  • Competitive salary and meaningful equity
  • Comprehensive medical, dental, and vision coverage
  • Regular compensation reviews - great work is rewarded
  • Flexible paid time off policy
  • Paid Parental Leave Program
  • 401k plan & match
  • In-office bicycle storage
  • Fun events for Intercomrades, friends, and family
  • All regular employees may also be eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs)
  • Fulltime
Read More
Arrow Right

Senior Event Manager

The Senior Event Manager is a strategic leader responsible for planning, executi...
Location
Location
United States
Salary
Salary:
90000.00 - 100000.00 USD / Year
pointclickcare.com Logo
PointClickCare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced Project Management expertise in project management methodologies and tools (e.g., Gantt charts, event management software)
  • Ability to manage multiple concurrent projects and timelines
  • Strategic Planning & Innovation ability to develop and execute strategic event plans aligned with business objectives
  • Proven expertise with corporate events from 2000+ attendees and multi million dollar budgets
  • Track record of driving process improvements and adopting new technologies
  • Willingness to travel25-75% and work outside of regular hours
  • Risk Management & Contingency Planning experience in identifying risks, developing contingency plans, and managing crisis situations
  • Knowledge of health, safety, legal, and regulatory requirements for large events
  • Meticulous attention to detail in planning, execution, and post-event evaluation
  • Ability to maintain poise and professionalism under pressure
Job Responsibility
Job Responsibility
  • Develop and execute the strategic vision for large-scale events, aligning with business objectives and brand strategy
  • Lead cross-functional teams (marketing, sales, operations, finance, creative, executive leadership) and external agencies to ensure flawless event delivery
  • Oversee multiple workstreams, including program development, logistics, marketing, registration, and on-site execution
  • Establish and track KPIs, success metrics, and post-event analytics to measure impact and drive continuous improvement
  • Build, manage, and reconcile multimillion-dollar event budgets, ensuring cost-effectiveness and maximizing ROI
  • Oversee all financial aspects, including forecasting, expense tracking, vendor payments, and financial reporting
  • Implement robust budget controls and leverage data analytics for performance measurement and optimization
  • Lead vendor selection, negotiation, and relationship management for venues, production, catering, AV, and other partners
  • Negotiate and administer complex contracts, ensuring favorable terms, compliance, and risk mitigation (attrition, cancellation, force majeure, union/labor clauses, cybersecurity, hidden fees)
  • Monitor vendor performance and resolve issues to maintain quality and service standards
What we offer
What we offer
  • Benefits starting from Day 1!
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition … and more!
  • Fulltime
Read More
Arrow Right

Senior Manager- Paid Media

The Senior Manager, Paid Media will support the Director of Media in executing a...
Location
Location
United States , Minneapolis
Salary
Salary:
80336.75 - 140851.54 USD / Year
adtalem.com Logo
Adtalem Global Education
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree preferably in marketing a related field
  • Master's Degree MBA Preferred
  • Eight (8) years at an agency or brand directly responsible for the execution of paid media
  • Experience running both brand and performance media with the knowledge to connect media performance through the funnel to drive efficiency and growth
  • Strong analytical skills with experiecne in campagin performance reporting and optimization
  • Familiarity with MMM, incrementality, and brand measurement to optimize media
  • Ability to manage multiple priorities in a fast-paced regulated environment
  • Strong communication and collaboration skills across cross-functional teams
  • Excellent project management and organizational skills
  • Proficiency in media platforms such SA360, DV360, Meta Ads Manager, DSP's and analytic tools
Job Responsibility
Job Responsibility
  • Assist in the execution of full-funnel media strategies aligned with brand growth, lead generation, and enrollment goals
  • Manage day-to-day operations of media campaigns, including budgeting, pacing, and performance monitoring
  • Collaborate with analytics and agency teams to implement measurement frameworks (MMM, Salesforce, Incremenatlity) and optimize channel performance
  • Support test-and-learn initiatives by coordinating creative and media experiments and reporting on outcomes
  • Partner with creative and web teams to ensure alignment between media placements and messaging
  • Maintain documentation and reporting dashboards to track campaign KPIs and budget pacing
  • Coordinate with internal stakeholders across marketing, enrollment, and analytics to ensure campaign alignment
  • Serve as a point of contact for agency partners on campaign execution and reporting
  • Assist in preparing presentations and performance summaries for leadership and cross-functional teams
  • Contribute to the development of media briefs and creative asset planning
What we offer
What we offer
  • Health, dental, vision, life and disability insurance
  • 401k Retirement Program + 6% employer match
  • Participation in Adtalem’s Flexible Time Off (FTO) Policy
  • 12 Paid Holidays
  • Eligible to participate in an annual incentive program
  • Fulltime
Read More
Arrow Right

Senior Event Manager

The Senior Event Manager is a strategic leader responsible for planning, executi...
Location
Location
Canada , Mississauga
Salary
Salary:
85000.00 - 95000.00 CAD / Year
pointclickcare.com Logo
PointClickCare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Advanced Project Management expertise in project management methodologies and tools (e.g., Gantt charts, event management software)
  • Ability to manage multiple concurrent projects and timelines
  • Strategic Planning & Innovation ability to develop and execute strategic event plans aligned with business objectives
  • Proven expertise with corporate events from 2000+ attendees and multi million dollar budgets
  • Track record of driving process improvements and adopting new technologies
  • Willingness to travel 25-75% and work outside of regular hours
  • Risk Management & Contingency Planning experience in identifying risks, developing contingency plans, and managing crisis situations
  • Knowledge of health, safety, legal, and regulatory requirements for large events
  • Meticulous attention to detail in planning, execution, and post-event evaluation
  • Ability to maintain poise and professionalism under pressure
Job Responsibility
Job Responsibility
  • Develop and execute the strategic vision for large-scale events, aligning with business objectives and brand strategy
  • Lead cross-functional teams (marketing, sales, operations, finance, creative, executive leadership) and external agencies to ensure flawless event delivery
  • Oversee multiple workstreams, including program development, logistics, marketing, registration, and on-site execution
  • Establish and track KPIs, success metrics, and post-event analytics to measure impact and drive continuous improvement
  • Build, manage, and reconcile multimillion-dollar event budgets, ensuring cost-effectiveness and maximizing ROI
  • Oversee all financial aspects, including forecasting, expense tracking, vendor payments, and financial reporting
  • Implement robust budget controls and leverage data analytics for performance measurement and optimization
  • Lead vendor selection, negotiation, and relationship management for venues, production, catering, AV, and other partners
  • Negotiate and administer complex contracts, ensuring favorable terms, compliance, and risk mitigation (attrition, cancellation, force majeure, union/labor clauses, cybersecurity, hidden fees)
  • Monitor vendor performance and resolve issues to maintain quality and service standards
What we offer
What we offer
  • Benefits starting from Day 1!
  • Retirement Plan Matching
  • Flexible Paid Time Off
  • Wellness Support Programs and Resources
  • Parental & Caregiver Leaves
  • Fertility & Adoption Support
  • Continuous Development Support Program
  • Employee Assistance Program
  • Allyship and Inclusion Communities
  • Employee Recognition … and more!
  • Fulltime
Read More
Arrow Right

Senior Learning Experience Designer

Senior Learning Designer – Tech Academy. Tech Academy is Adyen’s strategic talen...
Location
Location
United States , Chicago
Salary
Salary:
Not provided
adyen.com Logo
Adyen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience designing tech enablement, onboarding, or cultural transformation programs, especially that use AI-powered approaches
  • Ability to map learning needs to key lifecycle stages - from ideation through launch and scale - so solutions are timely, relevant, and high-impact
  • Hands-on ability to build workflow-integrated microlearning, digital nudges, bots or anything else that is relevant and fun
  • Skill in applying product thinking to learning - problem identification, rapid prototyping, iteration, and measurement of outcomes
  • Familiarity with metrics and data analytics to assess effectiveness of learning interventions and process improvements across teams
  • Practical experience using AI for knowledge management, analytics, or automated content generation
  • Strong communication skills and the ability to influence across diverse engineering and product teams
  • A talent for storytelling - turning real examples into narratives that inspire mindset and behavior change
  • Ability to lead teams in reflective practice (debriefs, post-mortems), driving continuous learning and process excellence
  • An experimentation mindset, with comfort running fast iterations and interpreting usage signals and analytics
Job Responsibility
Job Responsibility
  • Work directly with tech teams across levels and functions to build learning experiences that feel natural, useful, and immediately applicable
  • Partner with tech org teams to embed best practices throughout the product and development lifecycle
  • Improve tech onboarding, ways of working, and other employee journey moments focusing on learning and adoption so accountability and ownership become everyday habits
  • Build learning programs, micro-learnings, digital nudges, workflow prompts, and lightweight automations and use AI tools for those
  • Gather regular input from engineers and ICs to surface blockers, cultural pain points, and workflow gaps - and translate these into relevant practical learning solutions
  • Design and run experiments to test new routines, peer accountability mechanisms, or workflow improvements
  • Highlight and broadcast stories where tech teams model strong ownership and drive cultural change
  • Enable teams to run their own peer-led sessions, supported by simple digital tooling and AI integrations
  • Design feedback mechanisms and review shipped content and iterate quickly based on adoption, usage data, and insights
  • Look at success measurement from business impact point of view rather than vanity metrics
Read More
Arrow Right

Senior Digital Marketing Analyst

WongDoody is a creative technology agency with 30 years of experience, 2,000 des...
Location
Location
Germany , Berlin; Düsseldorf
Salary
Salary:
Not provided
wongdoody.com Logo
WongDoody
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6–8 years in digital marketing with hands-on paid media experience and strong social/content analytics chops (agency background a plus)
  • Fluency in ad platforms (Meta/Google/TikTok/Pinterest), GA4, and Google Tag Manager
  • Strong dashboarding skills (Looker Studio required
  • Power BI/Tableau a plus) and advanced Excel/Sheets
  • Proven experience building KPI frameworks, content tagging/taxonomies, and UTM governance
  • Ability to educate and influence less-mature clients: clear storytelling, workshop facilitation, and the confidence to set realistic plans and push back gracefully
  • Cross-disciplinary collaboration with strategy, creative, and design
  • Familiarity with UX/CRO practices and landing-page diagnostics
  • Curious and experiment-minded
  • Awareness of platform and privacy changes (e.g., iOS/ATT, cookie deprecation, GDPR) and their measurement implications
Job Responsibility
Job Responsibility
  • Performance marketing: Plan, launch, and optimize 6-figure paid campaigns across Meta, Google, TikTok, and Pinterest
  • own end-to-end setup, pacing, and iterative optimization
  • Consult and educate clients through their performance journey: align goals, right-size expectations, and create pragmatic roadmaps and campaign plans
  • Build channel mixes and media plans tied to clear KPIs
  • run structured A/B tests (audience, creative, placements) and feed learnings back to strategy and creative teams
  • Manage budgets and vendor/partner relationships to support integrated programs
  • Reporting & analytics (≈65%): Own social/content analytics for (mostly) organic content (e.g., Instagram, TikTok, YouTube, LinkedIn) and owned web: define KPI frameworks, content taxonomies, and benchmarks that tie to business outcomes
  • Build and maintain automated, reliable dashboards (Looker Studio/Data Studio
  • GA4
  • Sheets/Excel
What we offer
What we offer
  • Flexible working hours and 100% overtime compensation
  • Work where it works for you. At home or in the office, or any mix you like
  • Working for strong brands and clients we believe in
  • 30 days' vacation per year
  • Urban Sports Club
  • Company Benefits
  • Nice people in welcoming teams
Read More
Arrow Right

Senior Media Manager, Retail Commerce

We are seeking a Senior Media Manager, Retail Commerce, responsible for leading ...
Location
Location
United States , Denver, CO or San Diego, CA
Salary
Salary:
90000.00 - 115000.00 USD / Year
mindgruve.com Logo
Mindgruve
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 4-6 years of hands-on experience managing Amazon Search Campaigns, Trade Desk, Stack Adapt, Walmart, or other eCommerce platforms is a plus
  • 2-3 years of hands-on experience with Amazon DSP
  • 3-4 years of hands-on experience working with 3rd party platforms for management and/or reporting (i.e. Skai, IntentWise, etc.)
  • Strong understanding of Digital Marketing tenants and marketing journeys/funnels
  • Analytically minded & extremely detail-oriented
  • Forward-thinking & eagerness to learn new things (platforms, channels, systems), willingness to ask questions, and work in a collaborative environment
  • Ability to self-manage and adhere to deadlines in a fast-paced environment
  • Proficiency in Microsoft Excel (i.e. vlookup, filtering, pivot tables)
  • Strong business interpersonal skills, both written and verbal
  • Problem solving—comfortable diving in and conducting analysis to create out of the box solutions
Job Responsibility
Job Responsibility
  • Lead client calls, daily client engagements, and drive strategy discussions for Retail Media clients and collaborate with Brand Managers on multi-channel retail media strategies for brand partners
  • Help brands to plan and develop a budget and then deliver campaigns according to KPIs agreed upon with the client
  • Provide guidance on product optimizations to ensure campaigns are set up for success and that all campaigns are meeting and exceeding client expectations
  • Develop and manage daily, weekly, and monthly reporting, analytics, and performance insights for digital marketing campaigns
  • Establish key metric reports, track progress and trends, and effectively communicate campaign results and insights
  • Manage and deliver AMC cross-platform insights and work with the programmatic team to build out custom audiences that are backed by search + DSP data
  • Having a pulse and opinion on industry news, translating marco trends into tailored recommendations and actions for clients
  • Work with teams to identify new opportunities for clients under management, as well as work to quickly resolve any client issues
  • Lead, mentor and coach 1-2 Retail Media Specialists to achieve individual and team growth. Foster a culture of excellence, collaboration, and continuous improvement with the brand management team
  • Be a champion of the Retail Media team’s core values
What we offer
What we offer
  • medical insurance
  • dental insurance
  • vision insurance
  • flexible spending account
  • voluntary life and accident plans
  • 401(k) retirement plan with matching
  • Fulltime
Read More
Arrow Right