Senior Digital Experience Strategist

• Leading and managing digital-first marketing and experience initiatives across primarily owned channels (web, mobile, email marketing, content platforms, content hubs, personalization, performance)
• Acting as a strategic thought partner to marketing leaders by helping shape problems, define success, and identify the right digital solutions
• Translating business objectives into clear briefs and measurable outcomes
• Partnering closely with Account Planning, Creative, UX, Research, Technology, and Program Management to deliver a unified, experience-led point of view
• Guiding work through discovery, concepting, design, build, and optimization, ensuring work ladders back to strategy and user needs
• Providing clear, actionable, and experience-informed feedback that strengthens outcomes
• Using data, performance metrics, and insight to evaluate success, inform recommendations, and continuously evolve work
• Facilitating prioritization and tradeoff discussions, balancing speed, quality, risk, and impact
• Managing expectations across stakeholders, identifying risks early, and confidently recommending pivots or alternative approaches when needed
• Communicating complex digital concepts clearly and persuasively to both technical and non-technical audiences

• 3-8 years of experience in account leadership, account strategy, or client partnership roles within a digital, creative, or integrated agency
• Robust understanding of digital experience delivery, including UX, content systems, platforms, performance measurement, and email marketing operations
• Comfort working in cross-functional, agile environments with designers, strategists, technologists, and analysts
• A user-centered mindset with a robust appreciation for experience design and customer journeys
• Ability to connect strategy, creative, and technology into cohesive recommendations
• Confident presenter and communicator with a clear, persuasive writing style
• High emotional intelligence and situational awareness-you know how to read the room and adjust
• Robust organizational skills and attention to detail in fast-moving environments
• Curiosity-driven problem solving and a passion for continuous learning and digital upskilling
• A proven track record delivering medium to large-scale digital initiatives and getting them over the finish line
• Prior digital marketing experience is required

Experience in highly regulated industries (financial services, healthcare, etc.) is a plus

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan