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Senior Digital Enablement Specialist

United Kingdom, London · Job Posted July 03, 2026
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Job Description

We’re BDO. An accountancy and business advisory firm, providing the advice and solutions entrepreneurial organisations need to navigate today’s changing world. We work with the companies that are Britain’s economic engine – ambitious, entrepreneurially-spirited and high‑growth businesses that fuel the economy - and directly advise the owners and management teams that lead them. To ensure our services and applications are fit for the modern market, our IT team collaborates with every department. They develop, they explore and they implement the new ideas helping us to change the future of accounting, tax and business consulting. But, just as importantly, they maintain the tech that keeps us advancing. By testing and adopting the future of financial technical solutions, they find new and exciting ways to drive us forward. And you could too. In an IT role at BDO, you’ll become part of a team that act as the backbone for our business. No matter who you are or what your skillset is, we’ll give you the training and support you need to achieve whatever you put your mind to. Leading organisations trust us because of the quality of our advice. That quality grows from a thorough understanding of their business, and that understanding comes from working closely with them and building long-lasting relationships.

Job Responsibility

  • Focus on digital enablement across the firm, driving long-term adoption of M365 products, including Copilot, and other tools through practical support, strong stakeholder engagement and a user-focused approach
  • Act as a trusted adviser to colleagues and an internal advocate for tech-enabled adoption strategies that deliver measurable business impact
  • Work cross-functionally to shape scalable adoption and enablement approaches, tools and best practices
  • Build and maintain stakeholder networks across leaders, subject matter experts and change champions to accelerate adoption
  • Build strong internal networks and user communities to encourage peer learning and sustained adoption
  • Define and track adoption measures such as engagement, usage and feedback to evidence outcomes and continuously improve your approach
  • Lead workshops, coaching sessions and targeted enablement activities tailored to different teams and levels of seniority
  • Create reusable templates and playbooks that scale and extend your impact beyond one-to-one support.

Requirements

  • Proven experience in technology adoption, engagement or a similar role
  • A working knowledge of change management principles, frameworks (such as Prosci, ADKAR etc.) and supporting tools
  • Curiosity about AI technologies, workflows and emerging use cases, with the confidence to experiment independently and explore how AI can improve ways of working. Hands-on experience with AI tools such as Copilot or agent-based workflows is strongly preferred
  • A pragmatic, people-centred mindset focused on delivering outcomes
  • The ability to work confidently in ambiguous or evolving situations
  • Strong stakeholder engagement skills, with the ability to build trust with and communicate clearly with both technical and non-technical teams.

Nice to have

Hands-on experience with AI tools such as Copilot or agent-based workflows

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