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As a Senior Digital Data Engineering Manager, you'll develop and drive the strategic direction for TUI's digital analytics capabilities, ensuring they align with and support business objectives. You'll define analytics standards, frameworks, and best practices across digital platforms while collaborating with stakeholders to identify opportunities for leveraging analytics to improve customer experience and business performance, serving as the bridge between technical implementation and business value by translating analytics capabilities into actionable insights and strategic recommendations.
Job Responsibility
Develop and drive the strategic direction for TUI's digital analytics capabilities
Define analytics standards, frameworks, and best practices across digital platforms
Collaborate with stakeholders to identify opportunities for leveraging analytics to improve customer experience and business performance
Serve as the bridge between technical implementation and business value
Lead a team of data engineers to deliver against the roadmap
Manage the team, leading team meetings, managing the work load via JIRA and conducting one to ones
Mentor the engineers
Lead the design and implementation of data pipelines and integration processes for customer and marketing data
Design scalable ETL processes for analytics data
Develop data integration solutions between various platforms
Implement data transformation and enrichment processes
Establish and maintain data quality frameworks
Develop automated data quality checks and validation processes
Implement monitoring systems for data pipeline health
Create documentation and standards for data quality assurance
Work with cross-functional teams to understand data requirements
Gather requirements from analytics and business teams
Translate business needs into technical specifications
Provide technical consultation on data engineering capabilities
Drive innovation in data engineering practices by researching emerging technologies
Conduct proof-of-concept implementations
Develop roadmaps for technology adoption and migration
Ensure compliance with data privacy regulations and security requirements
Oversee the development of technical documentation for data engineering solutions
Requirements
Proficiency in programming languages commonly used for data engineering such as Python, SQL, and Java, along with understanding of database technologies including relational and NoSQL databases
Experience with cloud platforms such as AWS, Azure, or GCP and their data services
Knowledge of data quality assurance methodologies and tools
Experience with data visualization tools such as Tableau or Power BI
Understanding of A/B testing and experimentation methodologies
Knowledge of digital customer journeys and touchpoints
Proven success developing analytics strategies and measurement frameworks
Ability to bridge technical and business perspectives and translate analytics into business value
Bachelor's degree in Business, Marketing, Computer Science, or related field
Proven experience in digital analytics, business intelligence, or related roles at a senior level
Outstanding communication and presentation skills
Ability to influence stakeholders and manage relationships effectively across multiple business units and markets
Comfortable working with agile development methodologies
Solid understanding of data privacy regulations including GDPR and CCPA
Master's degree in Business, Analytics, or related field would be advantageous
Professional certifications in relevant analytics platforms would be advantageous
Experience in the travel or e-commerce industry would be advantageous
Understanding of machine learning and AI applications in analytics would be advantageous
Nice to have
Master's degree in Business, Analytics, or related field
Professional certifications in relevant analytics platforms
Experience in the travel or e-commerce industry
Understanding of machine learning and AI applications in analytics
What we offer
Attractive remuneration
Discretionary bonus schemes
Generous travel benefits
Extensive health & well-being support
Flexible working
Access to the TUI Learning Hub
Intercultural collaboration
Opportunities to work on global projects and teams
Community involvement with local charity and sustainability initiatives like the TUI Care Foundation