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Senior Digital Accessibility Consultant

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Barclays

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Location:
United Kingdom , Northampton ▼

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

Join us as a Senior Digital Accessibility Consultant (12-month maternity leave cover FTC), supporting BUK secure digital channels to monitor and improve accessibility across priority customer and colleague journeys, and to reduce accessibility risk.

Job Responsibility:

  • Lead accessibility governance, risk management, and business engagement across BUK secure channels during a 12-month maternity leave cover, ensuring accessibility risks are understood, owned, and managed through effective controls, reporting, assurance, and supplier ways of working
  • Drive measurable improvements in digital accessibility health, enable Product Owners to take accountability, and use insight (including complaints and NPS) to prioritise action that reduces customer harm for vulnerable customers
  • Act as a senior partner to Product Owners and delivery leads, helping teams build accessibility ownership, embed appropriate controls, and evidence compliance through risk and governance frameworks
  • Coordinate reporting, assurance activity, and supplier engagement so improvements are delivered at pace and risks are managed appropriately, in line with existing and emerging regulations

Requirements:

  • Strong Product Owner / digital delivery leadership experience, with the ability to shape priorities, run effective governance, and drive outcomes across complex stakeholder groups
  • Proven risk, controls and governance experience in a regulated environment, with confidence in identifying, recording and escalating issues through formal risk processes
  • Working knowledge of digital accessibility (for example, what WCAG is, common accessibility risks, and how to interpret evidence from testing/audit), with the ability to translate this into clear actions for Product and suppliers

Nice to have:

  • Practical experience of coordinating accessibility assurance (testing and audit), tracking remediation, and using results to improve accessibility health and reporting
  • Experience engaging third parties on accessibility expectations and evidence, including supplier assurance against agreed controls and escalation routes for higher-risk issues
  • Strong familiarity with accessibility in secure/authenticated customer journeys and using customer insight (complaints, NPS or similar) to evidence harm and prioritise improvements
What we offer:
  • Competitive holiday allowance
  • Life assurance
  • Private medical care
  • Pension contribution

Additional Information:

Job Posted:
March 01, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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