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We are seeking a highly skilled DevOps Subject Matter Expert to support and enhance NaaP services within Vodafone’s enterprise portfolio. This role involves transitioning solutions from development to operational environments, ensuring high service availability, and driving automation and optimisation initiatives. The individual will collaborate closely with software developers, implement changes, maintain systems, and contribute to continuous improvement.
Job Responsibility:
Deliver technical support for network applications and systems (2nd Line support), including on-call availability
Plan, assess, implement, and prepare release phases and change requests
Participate in project decision-making and agree on realistic timelines for deliverables
Create and update CI/CD pipelines and code repositories to improve deployment processes
Review and update existing and new features
Manage incidents, problems, and service requests, including implementing workarounds
Identify automation opportunities and develop scripts, including Infrastructure as Code
Ensure compliance with service level agreements and key performance indicators
Provide operational and technical expertise for feasibility studies and cost estimations
Modify and adapt software solutions for improved performance and customer experience
Conduct impact analysis and implement technical solutions to resolve incidents and advanced issues
Build sustainable relationships with internal and external partners to ensure SLA compliance
Requirements:
Strong understanding of DevOps principles and Agile methodology
Minimum 3 years of technical experience with cloud-based infrastructure (AWS), CI/CD tools (Jenkins, Azure, Actions), version control (Git), and Terraform
Proficient in Docker, Kubernetes, MongoDB, REST APIs
Skilled in programming/scripting languages such as Python, Groovy, or Go
Operational knowledge of Linux servers and troubleshooting application issues
Experience managing applications in large-scale enterprise environments
Familiarity with Flask framework and openAPI/Swagger
Excellent communication and presentation skills in English
Bachelor’s degree and certifications such as LPIC1&2, AWS Certified DevOps Engineer, Certified Kubernetes Administrator, and MongoDB Certified Developer path
ITIL knowledge is a plus
Nice to have:
ITIL knowledge
What we offer:
Hybrid way of working: 2 days per week/ 8 per month
Medical and dental services
Life and hospitalization insurance
Dedicated employee phone subscription
Take control of your benefits and choose any of the below options: MEAL TICKETS/ PRIVATE PENSION/VACATION VOUCHERS/ CULTURAL VOUCHERS within the budget
Special discounts for gyms and retailers
Annual Company Bonus
Ongoing Education – we continuously invest in you to ensure you have everything needed to excel on the job and enhance your skills
You get to work with tried and trusted web-technology
We let you write your own story by planning vacations: go for a trip, experience new things, have fun and enjoy your 23 days off
Special Paternal Program - 4 months of paid paternity leave