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Tucows Domains is the world’s largest wholesale domain registrar, responsible for maintaining the health, neutrality, and openness of an important—but largely invisible part of the Internet: the domain name system (DNS). As a Senior DevOps / Systems Engineer at Tucows, you will be responsible for designing, building, and maintaining our hybrid infrastructure — spanning both on-premises environments and AWS cloud. You will lead the development, enhancement, and migration of systems infrastructure, collaborating with cross-functional teams to translate requirements into scalable, secure, and reliable solutions. In this role, you’ll be a technical leader, mentoring junior engineers, driving automation, and ensuring operational excellence across our platforms.
Job Responsibility:
Architect, maintain, and enhance hybrid infrastructure across AWS and on-premises data centers
Lead migration projects, modernizing legacy systems and integrating them with cloud-native solutions
Collaborate with cross-functional teams to gather and analyze requirements and design scalable solutions
Build and optimize CI/CD pipelines using tools such as Jenkins, GitHub Actions, ArgoCD
Implement Infrastructure as Code (IaC) with Terraform and CloudFormation
Guide testing, monitoring, and incident response for production systems
Troubleshoot and resolve system issues, ensuring stability and performance across all environments
Oversee containerization and orchestration initiatives with Kubernetes (EKS, on-prem clusters), Docker, or ECS
Maintain hardware compatibility and integrations in on-prem environments
Stay current with emerging technologies in systems engineering, automation, and cloud services
Provide technical guidance and mentorship to junior engineers
Requirements:
8+ years of experience in systems engineering, DevOps, or site reliability roles
Strong hands-on experience managing on-premises infrastructure, including virtualization (OpenStack or similar), networking, and storage systems
Proficiency with Infrastructure as Code (Terraform, CloudFormation)
Strong CI/CD pipeline development experience
Proficiency in one or more scripting/programming languages (Python, Go, Bash etc.)
Strong troubleshooting, incident response, and root cause analysis skills
Solid understanding of networking fundamentals (DNS, TCP/IP, routing, load balancing)
Strong Linux and Unix fundamentals, server automation, scripting, networking and security experience
Experience with configuration management tools (e.g., SaltStack, Ansible or similar)
Bachelor’s or Master’s degree in Computer Science, Systems Engineering, or a related field — or equivalent experience
What we offer:
Remote-first work
Fair compensation and generous benefits
Commitment to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status
Reasonable accommodation for individuals with disabilities