Senior DevOps Engineer Customer Data Hub Job at Vodafone (Düsseldorf)

Job Description

The agile Release Train of the Customer Data Hub is responsible for the development and operation of platforms that provide converged customer data in real time across all IT stacks. Our team relies on innovative technologies such as K2View Fabric, Kafka and cloud-native architectures on AWS, supporting millions of API calls and event triggers per month that enable digital interactions for millions of customers. As a Senior DevOps Engineer Customer Data Hub, you take end-to-end responsibility for the operation and deployment of our business-critical platforms, actively shape their technological direction and make a direct contribution to Vodafone’s digital transformation and business success. You will work in a modern, dynamic, international DevSecOps environment and continuously develop your expertise.

Job Responsibility

You develop and own the strategy for operating, deploying, initial loading and automating the Customer Data Hub platform in close collaboration with business, architecture and management
You ensure the end-to-end availability, scalability and security of the system and are responsible for sustainable operating models
You coordinate and drive the independent, targeted resolution of highly complex incidents and troubleshooting on the K2View platform in collaboration with internal development teams, external vendors and shared service centers (TSSC), and identify improvement potential to prevent recurrence
You evaluate new technologies and architectures within your scope (e.g. monitoring solutions, K2View applications, AWS) and make well-founded decisions on their adoption
You ensure compliance with defined security policies for the applications, systems and platforms you are responsible for, including access analysis and corrective actions
You coach colleagues and external partners, and shape standards, best practices and operational processes within a DevSecOps environment

Requirements

A completed degree in engineering, computer science, business engineering or a comparable qualification
At least 8 years of experience operating complex system landscapes, ideally with a focus on K2View and Kafka platforms on AWS
Strong hands-on expertise in DevOps and automation tools (Jenkins / GitHub Actions, Git, Docker, Kubernetes, Terraform)
Solid experience with ITIL processes as well as monitoring and analytics tools (Grafana, Dynatrace, Datadog)
Outstanding problem-solving skills and proven experience in the strategic evolution of incident, problem and change management in productive K2View Fabric environments
Deep process and IT know-how in the telecommunications domain
Strong strategic and entrepreneurial mindset, with the ability to assess technical decisions in a business context
High consulting competence and confidence in communicating with management, business stakeholders and external partners in international, agile teams
Resilience and willingness to take responsibility, even in critical situations
Experience in functional leadership, coaching and steering international teams and suppliers
Fluent English skills, both written and spoken (C1 level)

What we offer

Flexibility: In coordination with your team and manager, you decide which days you work in the office and from home. You can also work up to 20 days per year from other EU countries as well as from an increasing number of non-EU countries
Attractive compensation and pension plan: As a collective-agreement employee, depending on the remuneration model, you receive holiday and Christmas bonuses or a 13th monthly salary. Our pension plan also provides you with an occupational retirement scheme
Further development: You decide which of our learning and training programs best support your individual development
Work-life balance: Whether childcare, health and mindfulness programs, or fitness studios – you can flexibly shape your professional and private life. We support you, including when caring for relatives
Discounts and additional benefits: As an employee, you receive special offers on all our mobile, fixed-line, internet, and TV products

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Senior DevOps Engineer Customer Data Hub

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