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Senior Developer Success Engineer

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Temporal

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Location:
India , Bangalore

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. The Senior Developer Success Engineer will be the frontline technical expert for our developer community in India. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving challenges in distributed systems and improving the developer experience.

Job Responsibility:

  • Be the frontline technical expert for our developer community in India
  • Help users deploy and scale Temporal in cloud-native environments
  • Troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions
  • Work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices
  • Gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases
  • Hone your programming skills in infrastructure automation, resilience engineering, and performance tuning
  • Tackle scalability, reliability, and troubleshooting challenges in distributed systems
  • Work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users
  • Develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale
  • Independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices
  • Engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability
  • Influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting
  • Serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales

Requirements:

  • Must reside in and be eligible for employment in India with a strong preference for Bangalore
  • 6+ years of experience as a developer, preferably fluent in two of the following languages: Python, Java, Golang, TypeScript
  • Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker)
  • Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues
  • Minimum of one year experience in an internal or external customer-facing role
  • Passion for helping others regardless of who they are or how they act
  • Experience working with or as part of remote teams
  • Strong written and verbal communication skills
  • Seek to understand first, lead with data, and rely on facts

Nice to have:

  • Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
  • Experience with security certificate management and implementation
  • Ability to understand use cases and translate them into Temporal design decisions and architecture best practices
  • Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK
What we offer:
  • Unlimited PTO, 12 Holidays + 2 Floating Holidays
  • 100% Premiums Coverage for Medical, Dental, and Vision
  • AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
  • Empower 401K Plan
  • Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more
  • Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com
  • Perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness
  • $3,600 / Year Work from Home Meals
  • $1,500 / Year Career Development & Learning
  • $1,200 / Year Lifestyle Spending Account
  • $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you)
  • $500 / Year Professional Memberships
  • $74 / Month Reimbursement for Internet
  • Calm App Subscription for Mental Health & Wellness

Additional Information:

Job Posted:
December 12, 2025

Employment Type:
Fulltime
Work Type:
Remote work
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