Senior Developer Advocate

• Own escalated support tickets for API-specific questions and serve as a technical liaison for our customer support team
• Build and nurture our developer community
• Create and publish educational and promotional content such as blog posts, social media threads, technical walkthroughs, and webinars
• Represent Buffer at conferences and industry events
• Continuously iterate on and improve developer documentation
• Build proof of concepts for how third-party developers can integrate with or extend Buffer’s public API
• Identify partnership and co-marketing opportunities with other developer ecosystems
• Shape the API roadmap by sharing key insights with our engineering team

• A software engineer who has transitioned into developer relations or developer advocacy
• Deep API experience, comfortable writing technical content, building prototypes, and debugging API workflows
• A natural communicator who can make complex topics approachable through writing, video, and live presentations
• A connector who enjoys engaging with online developer communities
• Comfortable operating cross-functionally across engineering, marketing, and support
• Proactive in identifying opportunities to expand Buffer’s footprint within the broader developer ecosystem
• Self-driven, empathetic, and committed to creating a welcoming environment
• Previous experience in customer support or service roles
• You have project management strength
• You have a creator mindset
• You communicate exceptionally well in writing
• You have a growth mindset

It's a big plus if you used Buffer before and care about the experience

• Offers Equity
• Competitive salary
• Work remotely
• 4-Day workweeks
• Health insurance
• Home office setup
• Growth mindset fund
• New laptop
• Unlimited free books
• AI tools stipend
• Flexible time off
• Savings plan
• Profit sharing
• Family leave
• Family support fund
• Working smarter stipend
• Sabbaticals