Senior Desktop Technician Job at Intratek Computer, Inc. (Orange)

Senior Desktop Technician

Under general direction, analyzes, troubleshoots, supports, and maintains deskto...

Location

United States , Laguna Beach

Salary:

Not provided

Intratek Computer, Inc.

Expiration Date

Until further notice

Requirements

Knowledge of desktop computer systems, tablets, smartphones, printers, hardware components, operating system software (Windows 10/11), and communications
Knowledge of application software including Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams, OneNote, To Do)
Practical application and increased understanding of computer networks and communications
Knowledge of help desk call tracking
Knowledge of troubleshooting and documentation methodologies
Knowledge of personal technology trends
Ability to diffuse tense or difficult customer service situations with appropriate use of interpersonal and communication skills
Ability to recommend, plan, and apply computer solutions based on knowledge of business units’ critical success factors and operational criteria
Ability to communicate complex ideas and translate technical information easily to non-technical individuals
Ability to work with executive management staff and Board members professionally

Job Responsibility

Responds to the increasingly difficult Help Desk calls, including troubleshooting, researching, and providing solutions for desktop hardware and software problems
Updates and documents relevant research and resolutions into call tracking database
Monitors the flow of help desk tickets in the desktop support process
Assists staff either on site, or via telephone and remote control
Acts as a resource and resolves questions and problems in the use of computer hardware and software
Enhances agency-wide use of desktop computers by providing proactive support on desktop computer tools
Provides technical support as needed to executives and Managers
Performs desktop image builds, computer upgrades, software installation, and configuration
Coordinates desktop adds, moves, and changes
Assists users with computers connecting to audiovisual technology for presentations

What we offer

Medical benefits
Paid vacation
Paid holidays

Fulltime

Senior IT Desktop Support Technician

We are seeking a Senior IT Desktop Support Technician with strong experience sup...

Location

United States , Menlo Park

Salary:

82824.00 - 103530.00 USD / Year

BillionToOne

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Computer Science, Information Technology, or a related field
5+ years of experience in IT desktop support or a similar technical role
Proven expertise in macOS and Google Workspace support within a professional environment
Strong proficiency with Kandji, Microsoft Intune, and Jira Service Management (JSM) — including request queues, automation rules, SLAs, and dashboards
Solid understanding of biotech lab IT environments and associated systems
Deep knowledge of HIPAA compliance and how to implement security best practices in IT operations
Demonstrated ability to create and maintain clear, high-quality documentation
Experience leading IT operations or support initiatives in a high-growth organization
Strong problem-solving skills and a focus on designing exceptional end-user experiences
Excellent communication and interpersonal skills, with the ability to collaborate across technical and non-technical teams

Job Responsibility

Provide advanced desktop support for a diverse end-user environment, primarily focused on macOS and Google Workspace
Manage and administer device management platforms such as VDIs, Kandji, and Microsoft Intune to maintain system security and compliance
Leverage Jira Service Management (JSM) to manage IT support workflows, automate ticket handling, and track performance metrics
Support biotech lab environments, ensuring uptime and reliability of IT systems that enable scientific operations
Implement and monitor HIPAA compliance initiatives across IT systems, safeguarding sensitive data and patient information
Design, document, and continuously optimize IT support processes to enhance service efficiency and customer satisfaction
Create and maintain comprehensive IT documentation, including system configurations, troubleshooting guides, and operational procedures
Manage the full lifecycle of IT assets and inventory, including procurement, tracking, and auditing
Collaborate cross-functionally to support new technology rollouts, system upgrades, and process improvements

What we offer

Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
Open, transparent culture that includes weekly Town Hall meetings
The ability to indirectly or directly change the lives of hundreds of thousands patients
Multiple medical benefit options
employee premiums paid 100% of select plans, dependents covered up to 80%
Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
Supplemental fertility benefits coverage
Retirement savings program including a 4% Company match
Increase paid time off with increased tenure
Latest and greatest hardware (laptop, lab equipment, facilities)

Fulltime

Helpdesk Support Technician

Rackspace is looking for an entry level Helpdesk Support Technician to be first ...

Location

United Kingdom , Cardiff

Salary:

Not provided

Rackspace

Expiration Date

Until further notice

Requirements

Self-motivated with a strong desire to learn and improve both technical and ‘people’ skills
Strong verbal and written communication skills
Strives for performance improvements in oneself and peers
Ability to work at a team level as well as an individual level
Ability to interact confidently with more senior / skilled areas of the business
You will be required to work a shift pattern including weekend work
Ability to attend the Cardiff office weekly

Job Responsibility

Escalate support requests (phone/ticket/chat) according to escalation procedures
Work on “quick-fix tickets” (e.g. system resources, MyRackspace requests)
Manage incoming customer calls and chats
Basic user administration
Queue management (triage & routing)
Ensuring we adhere to customer & SLA commitments
Providing Fanatical Support in all of the above
Familiarity with desktop OS & Office tools

Fulltime

New

Desktop Support Technician

We are seeking a reliable and detail-oriented Desktop Support Technician to prov...

Location

United States , Sugar Land

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent (Associate’s or Bachelor’s degree in IT preferred)
1–3 years of experience in desktop or technical support (or equivalent training)
Strong knowledge of Windows operating systems (macOS knowledge is a plus)
Familiarity with Microsoft 365, Active Directory, and basic networking concepts
Excellent customer service and communication skills
Ability to multitask and work independently or as part of a team

Job Responsibility

Provide first- and second-level technical support for desktops, laptops, printers, and mobile devices
Install, configure, and maintain computer hardware, software, and peripherals
Troubleshoot operating systems (Windows/macOS), applications, and network connectivity issues
Respond to help desk tickets and service requests in a timely manner
Assist with user account management (password resets, access permissions, email setup)
Perform system updates, patches, and routine maintenance
Document issues, resolutions, and procedures clearly
Escalate complex issues to senior IT staff or vendors when necessary

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

New

Service Desk Technician

The Service Desk Technician will serve as the first contact within the Service D...

Location

United States , Columbus

Salary:

Not provided

Arrive Logistics

Expiration Date

Until further notice

Requirements

A high school diploma/GED equivalent
3+ years Customer Service experience, preferably with 1+ year training experience

Job Responsibility

Works within established troubleshooting guides and knowledge base to resolve tickets in a timely manner and provide responsive resolutions for support tickets
Collects additional details and provides basic troubleshooting steps per documentation
Display ability to troubleshoot known issues with minimal guidance
Engage various teams throughout the organization with a service mindset, focusing on ensuring the end-user satisfaction
Escalates any issues that he/she is unable to resolve within reasonable time, or due to lack of knowledge, access or understanding of the issue to senior team members
Handles administrative IT projects not requiring knowledge of infrastructure
Assists senior team members with projects and tickets as assigned
Take an analytical approach to troubleshooting hardware, software, and network issue
Manages imaging and configuring computers with training
Ability to work with a degree of independence within provided guidelines and documentation process

What we offer

medical, dental, vision, life, and disability coverage
matching 401(k) program
Employee Resource Groups
office wide engagement activities, team events, happy hours and more
casual dress code
free on site parking, plus covered parking and electric vehicle charging stations
free coffee
relocation assistance
free counseling sessions through Employee Assistance Program
company paid holidays, paid vacation time and wellness days

Fulltime

New

Care Assistant

We are seeking a dedicated and compassionate carer to support a young person wit...

Location

United Kingdom , Stoke-on-Trent

Salary:

13.50 GBP / Hour

Noble Live-In Care

Expiration Date

Until further notice

Requirements

Experience working in a complex care setting
Experience in Peg Feeds
Experience with medications

Job Responsibility

Support a young person with complex medical and physical needs
Provide full support with daily care
Administer nutrition and medication via a gastrostomy tube
Perform daily chest physiotherapy
Support epilepsy and dystonia management, including recognising and responding appropriately to different seizure types
Provide safe, nurturing and person-centred support

What we offer

Maternity/Paternity leave
Pension scheme
Paid annual leave
Refer a friend scheme
Cycle-to-work scheme
Enhanced DBS check

New

Residential Care Worker

There’s nothing more rewarding than helping someone believe in themselves and ha...

Location

United Kingdom , Burnley

Salary:

12.60 - 13.15 GBP / Hour

Horizon Care and Education Group

Expiration Date

January 30, 2026

Requirements

Full UK Manual Driving licence is essential to be able to take our children to school, appointments and activities
Ability to be a great role model to our looked after children
Ability to build trusting relationships
A genuine care and compassion to work with looked after children
Flexibility to be able to work shifts that include evenings and weekends and sleep ins
Willingness to complete a Level 3 qualification in Childrens and Young People Workforce

Job Responsibility

Helping young people continue with hobbies, social activities, and friendships, and learn new skills
Provide day-to-day care and create a safe, homely, therapeutic environment
Providing support with daily routines such as getting ready for school and making sure they have healthy and balanced meals
Ensuring the young person has a safe space to relax and unwind within the home
Supporting our young people to reach their potential and experience new opportunities
Support young people's development through stimulating activities and consistent care
Build meaningful relationships and ensure safeguarding needs are met
Work collaboratively with other professionals and contribute to care planning

What we offer

Access to Tastecard, Bluelight card and MyGym discounts
Real Living Wage employer
Competitive pay rates
Christmas bonus
Generous Refer a Friend Scheme
Financial wellbeing service
Life Assurance
Ongoing training and professional development plus High quality CPD opportunities
Comprehensive induction programme including face-to-face training, online modules, shadowing, and local induction period
Face-to-face therapeutic training and support for all colleagues via our SHINE programme

Fulltime

New

Dental receptionist

The Center for Cosmetic & Family Dentistry is looking for a Business Assistant t...

Location

United States , Navarre

Salary:

Not provided

Breton Bay Dentistry

Expiration Date

Until further notice

Requirements

Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
1+ years of experience in a dental setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
The position will have access to minimum PHI necessary for performing job-related functions
regular HIPAA training, aligning with the specific role and responsibilities, will be required
and the individual will need to protect PHI and maintain data safeguards.

Job Responsibility

Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential

What we offer

Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be a part of a secure company with 20+ years of industry leading experience that provides a stable career with unlimited growth potential
Access to on-demand Daily Pay

Fulltime

Senior Desktop Technician

Intratek Computer, Inc.

Location:
United States , Orange

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 05, 2026

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Location:United States , Orange

Category:IT - Administration

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 05, 2026

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