Senior Desktop Support Specialist Job at Robert Half (St. Paul)

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Senior Desktop Support Specialist

We're looking for a Senior Desktop Support Specialist who thrives in a hands-on ...

Location

United States , St. Paul

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of desktop support or IT operations experience
Strong experience supporting Windows 10/11 environments
Hands-on Microsoft 365 administration experience
Experience with Microsoft Entra ID (Azure AD) and endpoint management
Experience imaging, provisioning, and deploying laptops
Strong troubleshooting skills across Microsoft technologies
Experience working with ticketing systems and documenting technical processes

Job Responsibility

Provide Tier II/III desktop support for hardware, software, operating systems, Microsoft 365, printers, peripherals, and mobile devices
Troubleshoot and resolve complex end-user issues while delivering exceptional customer service
Administer Microsoft 365, including: User accounts and licensing, Exchange mailboxes, Teams, OneDrive, Security groups and access management
Administer SharePoint Online by: Managing permissions and security, Creating and maintaining sites and pages, Organizing content and supporting collaboration
Manage endpoints within a cloud-first Microsoft Azure/Intune environment
Image, configure, deploy, and refresh laptops and end-user equipment
Oversee hardware inventory, asset management, procurement, and equipment lifecycle
Maintain IT documentation, standard operating procedures, and knowledge articles
Coordinate with the organization's MSP/MSSP to ensure incidents, requests, and projects move forward on schedule
Track open issues, follow up with vendors, and help drive projects to completion

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Senior Desktop Support Specialist – Automation

My client are looking for a Senior Desktop Support Specialist to work at an offi...

Location

Jersey , Jersey

Salary:

125000.00 - 175000.00 GBP / Year

Hunter Bond

Expiration Date

Until further notice

Requirements

Excellent desktop support experience within a similar trading environment
Strong experience with automation tools such as PowerShell and Python
Strong all round End User support experience including Windows, AD and Microsoft 365
Experience supporting market data applications such as Bloomberg and FactSet
Willingness to travel to EMEA and APAC

Job Responsibility

Desktop Support: Providing high level desktop support within a trading environment
Trader Support: Working directly with Traders and Front Office staff
Automation: Utilising PowerShell, Python and other automation tools within an End User environment
Global Support: Travelling to EMEA and APAC offices to support users where required
End User Environment: Supporting Windows, Active Directory, Microsoft 365 and market data applications

What we offer

Bonus
Relocation package

Fulltime

Business Support Senior Specialist

The Senior Azure Architect role requires a minimum of 5 years of experience in A...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

5+ years of experience as an Azure Architect / DevOps Engineer
Experience designing, building and operating Azure cloud infrastructures
Expert level skills with Azure cloud services and DevOps practices
High level of skill and experience with scripting languages such as PowerShell, Bash, or Python
High level of skill and experience with infrastructure as code tools such as Terraform or ARM templates
Solid understanding of network architectures and services (e.g. VPN, routing, firewall, etc.)
Knowledge of containers and orchestration services
Proficiency in using Git for version control
Effective communication skills (written and verbal)
Experience designing, deploying, and managing an Azure Virtual Desktop environment

Job Responsibility

Design, develop, and maintain scalable, stable, highly available, and fault-tolerant Azure infra solutions
Identify appropriate use of Azure operational best practices and architectural design
Conduct system analysis for performance and capacity planning
Perform cost estimation and identify mechanisms for cost control and containment
Implement controls around data flow
Selecting appropriate Azure services based on data, compute, and security requirements
Design and implement solutions to ensure disaster recovery, and business continuity
Develop and implement CI/CD pipelines in Azure DevOps
Automate tasks through scripting and other appropriate tools
Ensure security and compliance with Azure policies and procedures

Senior User Support Specialist

The Contractor is responsible for providing direct end-user support for the appl...

Location

United States , Knoxville

Salary:

23.32 USD / Hour

Amentum

Expiration Date

Until further notice

Requirements

Must be able to obtain and maintain a US government security clearance
At least two years of experience involving teaching/training users in computer applications, preferably database, imaging, or other automated litigation support applications
At least one year must be experience with the specific applications being supported
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported
Should be an expert user of the Government's word processing, spreadsheet, and email systems
Excellent oral and written communications skills required
Undergraduate degree strongly preferred

Job Responsibility

Providing direct end-user support for the applications being supported, including both telephone support and on-site assistance
Assists district IT personnel with the routine installation and troubleshooting of Microsoft Windows operating systems on user workstations
Performs comprehensive help desk functions by providing technical troubleshooting for hardware, software, and peripheral devices
Provides user-level support and assistance for Microsoft 365 applications and enterprise software
Supports district IT personnel with routine user account maintenance and access controls within Active Directory
Assists district IT personnel with the successful application of security patches and updates on end-user devices
Follows established Agency security controls to help maintain workstation compliance
Supports district IT personnel by executing routine technical tasks related to data backups and recovery
Maintain accurate IT asset inventory and configuration documentation
Supports district IT personnel in the deployment of software packages to desktops via Microsoft Endpoint Configuration Manager (MECM)

What we offer

Health and welfare payment for each hour worked
Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Senior Customer Support Specialist

NAVBLUE is a leading services company, wholly owned by Airbus, dedicated to Flig...

Location

Poland , Gdansk

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

At least 3-5 years of proven, hands-on experience in a technical/IT aviation role, working directly with Airline Crew Management or Scheduling Systems and processes
Strong technical background and experience in an IT/Software support role within the aviation sector
Experience working with customer requests and issues in a strict time frame and adhering to SLA’s
Adept at using and learning new software
Proven ability to multitask during high stress situations and prioritize work
Strong analytical and problem-solving skills
Strong communication skills written/verbal communication, organizational and customer service skills
A team player
Attention to detail & quality minded
Fluent in English

Job Responsibility

Analyze and troubleshoot complex Level 2 queries through all available tools to try to resolve queries without escalation to L3 teams, performing system changes where required and permitted through the defined operating procedures
Provide feedback to Production Teams and Product Management on support trends, issues and any item impacting customer satisfaction
Manage and be responsible for multiple complex and technical queries submitted by customers through the Navblue Support Portal
Ensure that all customer queries or requests are logged, managed, followed up and closed as per the internal and customer specific Service Level Agreement’s (SLA)
Work closely with Product on new releases of the applications including training on the release, notifying new customers, and assisting customers with any issues
Train on the applications and use the desktop and mobile versions to troubleshoot any customer issues or queries
Monitor customer satisfaction and build loyalty from customers by providing excellent customer service
Ensure Quality, good housekeeping & Health & Safety is always maintained

What we offer

Flexible working hours with a hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)
Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)
Co-funding for meals and commuting
Access to the latest knowledge and technologies enabling professional development
Opportunity to work on international projects and collaborate with global teams, including occasional international travel
Private medical coverage for you and your family
Sport card
Mental health support platform
Life insurance for you and your family
Employee Stock Ownership Plan

Fulltime

Senior IT Support Specialist

We’re looking for an experienced IT professional to join our team as a Senior IT...

Location

United States , Plymouth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5 or more years of progressive hands‑on experience in IT support or system administration
Strong knowledge of Windows environments, Office 365, endpoint security tools, and device management platforms
Solid understanding of networking concepts including switches, firewalls, wireless access points, VLANs, and VPNs
Experience diagnosing and resolving hardware issues across laptops, desktops, and networking equipment
Ability to manage small projects, communicate clearly with technical and non‑technical stakeholders, and work independently with minimal oversight

Job Responsibility

Serve as the primary escalation point for challenging technical issues and perform deep‑dive troubleshooting across hardware, software, networks, and cloud services
Lead or support technology projects such as device rollouts, system upgrades, network improvements, or new tool implementations
Provide technical guidance and coaching to junior and mid‑level team members, helping strengthen documentation, workflows, and troubleshooting standards
Monitor and optimize IT systems, including endpoints, network equipment, productivity tools, and device management platforms
Work with outside vendors to resolve complex issues, coordinate repair or replacement needs, and evaluate potential new solutions
Identify recurring technical problems and recommend improvements to reduce future incidents
Support security practices by ensuring devices, users, and systems stay compliant with organizational standards

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Senior Customer Support Specialist

NAVBLUE is a leading services company, wholly owned by Airbus, dedicated to Flig...

Location

Poland , Gdansk

Salary:

Not provided

Airbus

Expiration Date

Until further notice

Requirements

At least 3-5 years of proven, hands-on experience in a technical/IT aviation role, working directly with Airline Crew Management or Scheduling Systems and processes
Strong technical background and experience in an IT/Software support role within the aviation sector
Experience working with customer requests and issues in a strict time frame and adhering to SLA’s
Adept at using and learning new software
Proven ability to multitask during high stress situations and prioritize work
Strong analytical and problem-solving skills
Strong communication skills written/verbal communication, organizational and customer service skills
A team player
Attention to detail & quality minded
Fluent in English

Job Responsibility

Analyze and troubleshoot complex Level 2 queries through all available tools to try to resolve queries without escalation to L3 teams, performing system changes where required and permitted through the defined operating procedures
Provide feedback to Production Teams and Product Management on support trends, issues and any item impacting customer satisfaction
Manage and be responsible for multiple complex and technical queries submitted by customers through the Navblue Support Portal
Ensure that all customer queries or requests are logged, managed, followed up and closed as per the internal and customer specific Service Level Agreement’s (SLA)
Work closely with Product on new releases of the applications including training on the release, notifying new customers, and assisting customers with any issues
Train on the applications and use the desktop and mobile versions to troubleshoot any customer issues or queries
Monitor customer satisfaction and build loyalty from customers by providing excellent customer service
Ensure Quality, good housekeeping & Health & Safety is always maintained

What we offer

Flexible working hours with a hybrid model (3 days per week in our Gdansk office at Olivia Business Centre)
Training and development opportunities to support your career growth (3000 PLN gross per year after the probationary period)
Co-funding for meals and commuting
Access to the latest knowledge and technologies enabling professional development
Opportunity to work on international projects and collaborate with global teams, including occasional international travel
Private medical coverage for you and your family
Sport card
Mental health support platform
Life insurance for you and your family
Employee Stock Ownership Plan

Fulltime

Senior Customer Support Specialist

The candidate will provide technical customer support for the NAVBLUE N-Ops & Cr...

Location

Poland , Gdańsk

Salary:

Not provided

NAVBLUE Limited

Expiration Date

Until further notice

Requirements

At least 3-5 years experience within a Technical Customer Support role within the Aviation industry
Experience working with customer requests and issues in a strict time frame and adhering to SLA’s
Proven ability to multitask during high stress situations and prioritize work
Strong analytical and problem-solving skills
Able to think critically and take a proactive approach to identify problems, issues, and opportunities
Strong communication skills written/verbal communication, organizational and customer service skills
A team player
Adept at using and learning new software
Attention to detail & quality minded
Fluent in English

Job Responsibility

Analyze and troubleshoot complex queries through all available tools to try to resolve queries without escalation to L3 teams, performing system changes where required and permitted through the defined operating procedures
Provide feedback to Production Teams and Product Management on support trends, issues and any item impacting customer satisfaction
Manage and be responsible for multiple complex and technical queries submitted by customers through the Navblue Support Portal
Ensure that all customer queries or requests are logged, managed, followed up and closed as per the internal and customer specific Service Level Agreement’s (SLA)
Work closely with Product on new releases of the applications including training on the release, notifying new customers, and assisting customers with any issues
Train on the applications and use the desktop and mobile versions to troubleshoot any customer issues or queries
Monitor customer satisfaction and build loyalty from customers by providing excellent customer service
Ensure Quality, good housekeeping & Health & Safety is always maintained

What we offer

Stable employment based on a full-time job contract
International working environment in a dynamic company
Access to the latest knowledge and technologies enabling professional development
Training and development possibilities
Participating in international projects and international trips
Competitive salary dependent on experience and qualifications
Private medical coverage for you and your family
Sport card
Life insurance for you and your family
Co-funding for meals

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Senior Desktop Support Specialist

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Job Responsibility

Requirements

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