Senior Desktop Support Analyst Job at Gursey | Schneider LLP (Century City)

IT Support Analyst

Are you passionate about technology and helping others? Join our dynamic IT team...

Location

United Kingdom , London

Salary:

25000.00 - 30000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

Minimum of 1 year experience in a 1st line IT support role
Strong working knowledge of: Windows 11, Microsoft 365 and Exchange & Active Directory
Desktop and laptop hardware support
Familiarity with a service desk or ticketing system (Halo preferred)
Ability to work on-site in a London office environment

Job Responsibility

Deliver friendly and efficient 1st line technical support to end users, both face-to-face and remotely
Log, manage, and resolve incidents and service requests using the Halo ticketing system
Troubleshoot issues related to: Windows 11 devices, Microsoft 365 including Exchange, Active Directory user administration, Laptops, desktops, and peripheral hardware
Escalate unresolved issues to senior IT team members when necessary
Support meeting rooms, AV equipment, and office printers
Assist with user onboarding and offboarding activities
Maintain accurate ticket notes and basic technical documentation

What we offer

Opportunities for professional development
Work in a vibrant London office with a supportive atmosphere

Fulltime

Senior Systems Analyst

Do you have demonstrated knowledge of testing and implementation methods and pra...

Location

Canada , North York

Salary:

476.88 - 513.79 / Hour

Randstad

Expiration Date

April 03, 2026

Requirements

5+ years experience as a systems analyst
Knowledge of systems analysis and design methods and techniques to develop system solutions and to manage servers and applications
Demonstrated knowledge of testing and implementation methods and practices for testing and acceptance
Experience with systems and business operational disciplines and processes
skills in negotiation, conflict and problem resolution, change management and project coordination
current knowledge in new technologies and trends that may benefit emergency health services
Knowledge of server and network technologies, hardware and facilities requirements (data centres) along with IT security policies to identify and evaluate IT options for clients and to design, develop and implement technology solutions
Experience with creating and managing data sources (SharePoint Lists, NoSQL database, etc.)
Experience creating custom reports, implementing change management and auditing data
Experience with database integration

Job Responsibility

Capture business requirements, assess technical features and capabilities to create and update business rules based on the requirements
Provide Data Science services including Data Cleansing and Data Analytics
Develop dynamic data visuals, dashboards and custom reports as required, applying Microsoft Technologies, including Power BI
Conduct testing, integration and deployment of each developed solution
Document application changes & enhancements to existing features and new features as per approved requirements and design direction
Review and understand application changes and patches and system architecture of the EHS systems, and deploy updates as required and can support scalability requirements
Provide realistic work estimates to support project planning
Use enterprise Service Management Toolsets e.g. Remedy in order to manage encryption related tickets
Respond to and co-ordinate encryption activities, between clients & vendor appointments based on approved and scheduled Incident, Task and Work Order Records
Update tickets and the CMDB to document the activities (e.g. Key management, removals, etc.)

What we offer

Earn a competitive rate within the industry
Potential for extension

Senior Systems Analyst

Do you have demonstrated knowledge of testing and implementation methods and pra...

Location

Canada , North York

Salary:

476.88 - 513.79 CAD / Hour

Randstad

Expiration Date

April 03, 2026

Requirements

5+ years experience as a systems analyst
Knowledge of systems analysis and design methods and techniques to develop system solutions and to manage servers and applications
Demonstrated knowledge of testing and implementation methods and practices for testing and acceptance
Experience with systems and business operational disciplines and processes
skills in negotiation, conflict and problem resolution, change management and project coordination
current knowledge in new technologies and trends that may benefit emergency health services
Knowledge of server and network technologies, hardware and facilities requirements (data centres) along with IT security policies to identify and evaluate IT options for clients and to design, develop and implement technology solutions
Experience with creating and managing data sources (SharePoint Lists, NoSQL database, etc.)
Experience creating custom reports, implementing change management and auditing data
Experience with database integration

Job Responsibility

Capture business requirements, assess technical features and capabilities to create and update business rules based on the requirements
Provide Data Science services including Data Cleansing and Data Analytics
Develop dynamic data visuals, dashboards and custom reports as required, applying Microsoft Technologies, including Power BI
Conduct testing, integration and deployment of each developed solution
Document application changes & enhancements to existing features and new features as per approved requirements and design direction
Review and understand application changes and patches and system architecture of the EHS systems, and deploy updates as required and can support scalability requirements
Provide realistic work estimates to support project planning
Use enterprise Service Management Toolsets e.g. Remedy in order to manage encryption related tickets
Respond to and co-ordinate encryption activities, between clients & vendor appointments based on approved and scheduled Incident, Task and Work Order Records
Update tickets and the CMDB to document the activities (e.g. Key management, removals, etc.)

What we offer

Earn a competitive rate within the industry
Potential for extension

Fulltime

Senior Systems Analyst

Our client is looking for a Senior Systems Analyst for a 18 month contract in Ha...

Location

Canada , Hamilton

Salary:

Not provided

Randstad

Expiration Date

April 03, 2026

Requirements

5+ years experience as a systems analyst
Knowledge of systems analysis and design methods and techniques to develop system solutions and to manage servers and applications
Demonstrated knowledge of testing and implementation methods and practices for testing and acceptance
Experience with systems and business operational disciplines and processes
skills in negotiation, conflict and problem resolution, change management and project coordination
current knowledge in new technologies and trends that may benefit emergency health services
Knowledge of server and network technologies, hardware and facilities requirements (data centres) along with IT security policies to identify and evaluate IT options for clients and to design, develop and implement technology solutions
Experience with creating and managing data sources (SharePoint Lists, NoSQL database, etc.)
Experience creating custom reports, implementing change management and auditing data
Experience with database integration

Job Responsibility

Capture business requirements, assess technical features and capabilities to create and update business rules based on the requirements
Provide Data Science services including Data Cleansing and Data Analytics
Develop dynamic data visuals, dashboards and custom reports as required, applying Microsoft Technologies, including Power BI
Conduct testing, integration and deployment of each developed solution
Document application changes & enhancements to existing features and new features as per approved requirements and design direction
Review and understand application changes and patches and system architecture of the EHS systems, and deploy updates as required and can support scalability requirements
Provide realistic work estimates to support project planning
Use enterprise Service Management Toolsets e.g. Remedy in order to manage encryption related tickets
Respond to and co-ordinate encryption activities, between clients & vendor appointments based on approved and scheduled Incident, Task and Work Order Records
Update tickets and the CMDB to document the activities (e.g. Key management, removals, etc.)

What we offer

Earn a competitive rate within the industry
Potential for extension

Analyst - Valuation Advisory

Support senior valuation professionals in delivering comprehensive real estate v...

Location

Egypt , Cairo

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Bachelor's degree in Real Estate, Finance, Economics, Engineering, or related field
1-3 years of experience in real estate, valuation, or financial analysis preferred
Strong analytical and mathematical skills with attention to detail
Proficiency in Microsoft Excel, Word, and PowerPoint
Fluency in English and Arabic (written and spoken)
Knowledge of Egyptian real estate market dynamics preferred
Understanding of real estate valuation principles and methodologies
Familiarity with financial modeling and DCF analysis
Basic knowledge of construction and property types
Research and data analysis capabilities

Job Responsibility

Assist in preparing detailed property valuations using income, cost, and sales comparison approaches
Conduct market research and analysis to support valuation assumptions
Gather and analyze comparable sales, lease transactions, and market data
Support desktop and site-based property inspections and document findings
Research local market conditions, rental rates, vacancy levels, and investment yields
Analyze economic and demographic factors affecting property values
Maintain databases of market information and comparable transactions
Prepare market summaries and trend analyses for inclusion in valuation reports
Draft sections of valuation reports under supervision of senior staff
Prepare maps, photographs, and supporting documentation

Fulltime

Endpoint Management Senior Analyst

You may be our new Endpoint Management Senior Analyst. SIG is the place for you ...

Location

Salary:

Not provided

SIG Group

Expiration Date

Until further notice

Requirements

Experience with O365 Environment Administration
SharePoint Online Admin
Microsoft Teams Admin
Intune Admin
Exchange Online Admin
Licensing optimization
Conditional Access Configuration
Identity management Admin
Governance framework Admin
Experience with MECM / MEM

Job Responsibility

Provisioning and administration of the Microsoft 365 communication and collaboration platform
Plan, implement, automate, and operate flexible workplace technologies (virtualization, on-premises, cloud) on the Windows platform as well as the integration and management of mobile devices
Introduce, configure, operate, and monitor the workplace-related IT security systems, considering the overarching IT security architecture and guidelines
Implementation, automation, and optimization of the licensing, authentication, and authorization processes in the Microsoft 365 environment
Evaluation, test, and specification of the SIG terminal device standard for desktop, notebook, smartphone, and video equipment
Prepare and ensure a performant operating system and application deployment process
Working in 2nd level tickets according IT Service Management processes and ensuring knowledge transfer to local desktop support and service desk
Continuous improvement of desktop-related services according “shift-left” approach

What we offer

Competitive compensation
Opportunity to partially work from home
Part of a globally successful international company
Personal development opportunities
Trainings and coaching opportunities from senior team members

Financial Solutions Lead Analyst

The Quality Assurance, Testing, and Validation team is part of the Finance Chief...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10+ years of relevant experience, within the financial services industry preferred
Strong background in U.S. Regulatory reports with specific knowledge of CCAR and FR Y-14A/Q/M
Audit or prior regulatory reporting experience preferred
In depth knowledge of banking products / systems preferred
Recognized technical authority for an area within the business
Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment
Self-motivated with the ability to make decisions in the absence of detailed instructions
Proficient Microsoft Office skills
Strong ability to communicate clearly and concisely to both technical experts, non-technical business leaders, and senior leadership to facilitate discussions with senior stakeholders and to clearly articulate findings, defend point of view amongst various groups
Ability to collaborate, coordinate and execute with the broader teams, business partners, Report Owners, Data Providers, Global Functions Technology to drive the implementation of strategies and successful execution of tracing sprints

Job Responsibility

Lead analysts support transaction testing reviews including prioritizing work, providing guidance throughout book of work, developing junior analysts’ testing skill set, report and product knowledge through training
Ensure our partners in Global Tech, Business Technology, Report Owners, Source Document Providers, and external consultants are aligned to the relevant book of work and the QATV Methodology & Procedures
Assign, manage, and review work of team, evaluating their findings and judgment in applying regulatory principles to reporting
Identify issues and exceptions, produce analysis and insights on findings, and communicate updates and results effectively to other leads and managers
Work with stakeholders to ensure action plans are in place to address gaps identified in the QA process and validate the remediation when complete
Responsible for ensuring adequate and effective controls are in place for the QA process as well as ensuring team's compliance with controls
Ensure proper documentation of review evidence to support the results
Maintain and ensure adherence to proper desktop procedures for the QA process
Support managers engagement as needed with Regulatory & Management Transaction Testing reporting reviews along with Internal Audit, ICRM, ORM reviews
Promote a culture of collaboration and teamwork across organizations. Develop strong working relationships with Report Owners, independent review teams, internal audit teams, and other key stakeholders

What we offer

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan
multisport
holiday allowance
Private Medical Care Program
Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

Fulltime

Help Desk/Desktop Support Analyst

We are looking for a dedicated Help Desk/Desktop Support Analyst to join our tea...

Location

United States , Bethlehem

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a help desk or technical support role
Proficiency in Windows operating systems, Office 365, and basic networking concepts
Familiarity with ticketing systems such as Zendesk, Freshservice, or similar platforms
Experience with Active Directory and Azure Active Directory for user account management
Skilled in troubleshooting and resolving technical issues across various devices and platforms
Ability to manage time effectively and prioritize tasks in a fast-paced environment
Strong communication skills to provide clear guidance and support to users
Commitment to learning and development through training opportunities

Job Responsibility

Provide timely and effective first-level technical support for hardware, software, and network-related issues
Troubleshoot and resolve problems with Windows operating systems, Office 365 applications, and organizational systems
Manage user accounts by performing tasks such as password resets and provisioning/deprovisioning in Active Directory and Azure Active Directory
Configure and set up desktops, laptops, and mobile devices for staff use
Assist with onboarding and offboarding processes, including equipment preparation and account access setup
Document technical issues, resolutions, and procedures in the help desk system to maintain accurate records
Escalate complex technical problems to senior IT staff when necessary
Maintain an organized inventory of IT equipment and supplies to ensure availability and accuracy
Prioritize multiple tasks effectively to meet deadlines and support organizational needs
Participate in external training sessions as directed by IT leadership to enhance technical skills and knowledge

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Senior Desktop Support Analyst

Gursey | Schneider LLP

Location:
United States , Century City

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 10, 2026

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Job Description:

Job Responsibility:

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