Senior Desktop Support Analyst Job at Robert Half (Mesa)

Systems Support Senior Analyst

The Systems Support Senior Analyst role involves providing desktop support and l...

Location

Mexico , Mexico City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1–3 years in desktop support, IT field services, or similar onsite support role
Strong hands‑on experience with Windows desktop/laptop install, configuration, and troubleshooting
Basic networking concepts: IP, DNS, DHCP, VLAN basics
Wi‑Fi connectivity troubleshooting from the user side
Ability to safely rack and stack standard IT equipment
Ability to follow runbooks/procedures from remote engineers
Strong customer service mindset and professional onsite demeanor
Clear verbal and written communication (with local leadership and remote teams)
Reliable, punctual, and comfortable acting as the onsite face of IT
Willingness to learn and cross‑train to ensure redundancy between the two roles

Job Responsibility

Participate from day one in the facility build‑out (rack‑and‑stack, basic setup)
Provide ongoing hands‑on desktop and local connectivity support
Assist with rack‑and‑stack of IT equipment (servers, switches, firewalls, APs) under remote engineering guidance
Support initial site setup and basic connectivity checks for access switches, wireless infrastructure, basic firewall/perimeter gear
Image and configure Windows desktops/laptops per Circle K’s standard desktop build
Handle new hire onboarding: Prepare and issue devices, perform standard user setup and configuration
Provide Level 1 troubleshooting for Hardware, OS, and standard corporate applications, Printers and common peripherals
Troubleshoot basic LAN/WLAN issues for end‑users (wired and wireless)
Validate ports/VLANs and escalate configuration changes to central teams
Perform basic wireless troubleshooting (signal/SSID/access issues) and escalate complex issues

Fulltime

Systems Support Senior Analyst

The Systems Support Senior Analyst role involves providing hands-on desktop supp...

Location

Mexico , Mexico City

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

1–3 years in desktop support, IT field services, or similar onsite support role
Strong hands‑on experience with Windows desktop/laptop install, configuration, and troubleshooting
Basic networking concepts: IP, DNS, DHCP, VLAN basics
Wi‑Fi connectivity troubleshooting from the user side
Ability to safely rack and stack standard IT equipment
Ability to follow runbooks/procedures from remote engineers
Strong customer service mindset and professional onsite demeanor
Clear verbal and written communication (with local leadership and remote teams)
Reliable, punctual, and comfortable acting as the onsite face of IT
Willingness to learn and cross‑train to ensure redundancy between the two roles

Job Responsibility

Participate from day one in the facility build‑out (rack‑and‑stack, basic setup)
Provide ongoing hands‑on desktop and local connectivity support
Assist with rack‑and‑stack of IT equipment (servers, switches, firewalls, APs) under remote engineering guidance
Support initial site setup and basic connectivity checks for access switches, wireless infrastructure, basic firewall/perimeter gear
Image and configure Windows desktops/laptops per standard desktop build
Handle new hire onboarding: Prepare and issue devices, perform standard user setup and configuration
Provide Level 1 troubleshooting for Hardware, OS, and standard corporate applications, Printers and common peripherals
Troubleshoot basic LAN/WLAN issues for end‑users (wired and wireless)
Validate ports/VLANs and escalate configuration changes to central teams
Perform basic wireless troubleshooting (signal/SSID/access issues) and escalate complex issues

Fulltime

Senior Desktop Support Analyst

The Senior Analyst will partner with the Systems, Network, and Security teams to...

Location

United States , Century City

Salary:

65000.00 - 90000.00 USD / Year

Gursey | Schneider LLP

Expiration Date

Until further notice

Requirements

4 years or more of IT experience
Bachelor’s Degree or equivalent work experience/certifications
Certifications are preferred, such as Microsoft (e.g., Modern Desktop/Endpoint, Azure fundamentals), CompTIA (A+/Network+/Security+), or other relevant vendor certifications
Strong knowledge of Microsoft Windows 11 and Office 365 suite
Working knowledge with Active Directory, GPO, MS365, Intune and application deployment
Basic knowledge of network troubleshooting, VOIP, and AV equipment
Ability to work autonomously and make sound decisions without direction
Friendly presence and helpful, professional attitude
good interpersonal skills and ability to work well with others
Detailed oriented, Self-disciplined, reliable, and self-starter

Job Responsibility

Provide hardware and software support to end-users via phone, email, and in-person
Troubleshoot and diagnose issues for laptops, desktops, and other peripherals
Respond and resolve IT requests in a timely manner
Provision new user accounts and endpoints
Assist with maintaining the firm’s IT inventory and assets
Document and maintain IT solutions and internal processes
Stay updated on current technology changes/problems and Firm operating procedures
Package, test, and schedule application updates
Occasionally expected to provide offsite IT support
Manage various ad hoc special projects (for example, application server migration, etc.)

What we offer

comprehensive medical, dental, and vision insurance
retirement savings
life and disability insurance
profit sharing and 401(k) match
certification incentives
education assistance
referral program
paid parental leave
generous PTO
overtime pay

Fulltime

Senior IT Support Analyst

We are seeking a Senior Desktop Support Analyst to provide day-to-day technical ...

Location

United States , Georgetown

Salary:

Not provided

Sanmina

Expiration Date

Until further notice

Requirements

Associates Degree in a related technical discipline, or the equivalent combination of education and technical certifications, training and/or work experience
5+ years of field experience
A+ Certification
5+ years’ experience working in a Helpdesk or Desktop environment
5+ years’ experience with setting up and troubleshooting the latest versions of Microsoft Office including O365
5+ years’ troubleshooting Windows 10 and above operating systems
Microsoft Windows Image Deployment experience needed
Experience using some type of Remote Desktop Support Tool
Experience with a ticketing system
Setup and troubleshoot network printers for end-users

Job Responsibility

Provide advanced technical and troubleshooting assistance related to computer hardware and software, mobile devices and other technology tools and products
Meets and communicates with users, solves issues in a positive and efficient manner
Assist in maintaining an inventory of IT hardware and software assets
Assists end-users with advanced computing and telecommunication issues and questions
Leverage remote support tools to help resolve support requests
Ensure all incident and service request tickets are closed within their established guidelines
Create and maintain Knowledgebase articles
Perform special projects and miscellaneous duties as requested and as time permits
Assist/train Junior Support Analysts in areas of advanced troubleshooting and hardware repair
Travel between sites to assist end users when remote tools can’t be used

What we offer

Competitive base salary
Performance-based annual bonus eligibility
401(k) retirement savings plan
Tuition reimbursement for eligible education programs
Comprehensive medical, dental, and vision coverage with access to leading providers
Mental health resources and employee wellness support programs
Company-paid life and disability insurance
Paid time off (PTO) and company-paid holidays
Parental leave and family care support programs
Structured training programs and on-the-job learning opportunities

Analyst - Valuation Advisory

Support senior valuation professionals in delivering comprehensive real estate v...

Location

Egypt , Cairo

Salary:

Not provided

JLL

Expiration Date

Until further notice

Requirements

Bachelor's degree in Real Estate, Finance, Economics, Engineering, or related field
1-3 years of experience in real estate, valuation, or financial analysis preferred
Strong analytical and mathematical skills with attention to detail
Proficiency in Microsoft Excel, Word, and PowerPoint
Fluency in English and Arabic (written and spoken)
Knowledge of Egyptian real estate market dynamics preferred
Understanding of real estate valuation principles and methodologies
Familiarity with financial modeling and DCF analysis
Basic knowledge of construction and property types
Research and data analysis capabilities

Job Responsibility

Assist in preparing detailed property valuations using income, cost, and sales comparison approaches
Conduct market research and analysis to support valuation assumptions
Gather and analyze comparable sales, lease transactions, and market data
Support desktop and site-based property inspections and document findings
Research local market conditions, rental rates, vacancy levels, and investment yields
Analyze economic and demographic factors affecting property values
Maintain databases of market information and comparable transactions
Prepare market summaries and trend analyses for inclusion in valuation reports
Draft sections of valuation reports under supervision of senior staff
Prepare maps, photographs, and supporting documentation

Fulltime

Endpoint Management Senior Analyst

You may be our new Endpoint Management Senior Analyst. SIG is the place for you ...

Location

Salary:

Not provided

SIG Group

Expiration Date

Until further notice

Requirements

Experience with O365 Environment Administration
SharePoint Online Admin
Microsoft Teams Admin
Intune Admin
Exchange Online Admin
Licensing optimization
Conditional Access Configuration
Identity management Admin
Governance framework Admin
Experience with MECM / MEM

Job Responsibility

Provisioning and administration of the Microsoft 365 communication and collaboration platform
Plan, implement, automate, and operate flexible workplace technologies (virtualization, on-premises, cloud) on the Windows platform as well as the integration and management of mobile devices
Introduce, configure, operate, and monitor the workplace-related IT security systems, considering the overarching IT security architecture and guidelines
Implementation, automation, and optimization of the licensing, authentication, and authorization processes in the Microsoft 365 environment
Evaluation, test, and specification of the SIG terminal device standard for desktop, notebook, smartphone, and video equipment
Prepare and ensure a performant operating system and application deployment process
Working in 2nd level tickets according IT Service Management processes and ensuring knowledge transfer to local desktop support and service desk
Continuous improvement of desktop-related services according “shift-left” approach

What we offer

Competitive compensation
Opportunity to partially work from home
Part of a globally successful international company
Personal development opportunities
Trainings and coaching opportunities from senior team members

Financial Solutions Lead Analyst

The Quality Assurance, Testing, and Validation team is part of the Finance Chief...

Location

Poland , Warsaw

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10+ years of relevant experience, within the financial services industry preferred
Strong background in U.S. Regulatory reports with specific knowledge of CCAR and FR Y-14A/Q/M
Audit or prior regulatory reporting experience preferred
In depth knowledge of banking products / systems preferred
Recognized technical authority for an area within the business
Experience and demonstrated ability to manage competing priorities in a complex and dynamic environment
Self-motivated with the ability to make decisions in the absence of detailed instructions
Proficient Microsoft Office skills
Strong ability to communicate clearly and concisely to both technical experts, non-technical business leaders, and senior leadership to facilitate discussions with senior stakeholders and to clearly articulate findings, defend point of view amongst various groups
Ability to collaborate, coordinate and execute with the broader teams, business partners, Report Owners, Data Providers, Global Functions Technology to drive the implementation of strategies and successful execution of tracing sprints

Job Responsibility

Lead analysts support transaction testing reviews including prioritizing work, providing guidance throughout book of work, developing junior analysts’ testing skill set, report and product knowledge through training
Ensure our partners in Global Tech, Business Technology, Report Owners, Source Document Providers, and external consultants are aligned to the relevant book of work and the QATV Methodology & Procedures
Assign, manage, and review work of team, evaluating their findings and judgment in applying regulatory principles to reporting
Identify issues and exceptions, produce analysis and insights on findings, and communicate updates and results effectively to other leads and managers
Work with stakeholders to ensure action plans are in place to address gaps identified in the QA process and validate the remediation when complete
Responsible for ensuring adequate and effective controls are in place for the QA process as well as ensuring team's compliance with controls
Ensure proper documentation of review evidence to support the results
Maintain and ensure adherence to proper desktop procedures for the QA process
Support managers engagement as needed with Regulatory & Management Transaction Testing reporting reviews along with Internal Audit, ICRM, ORM reviews
Promote a culture of collaboration and teamwork across organizations. Develop strong working relationships with Report Owners, independent review teams, internal audit teams, and other key stakeholders

What we offer

Paid Parental Leave Program (maternity and paternity leave)
A supportive workplace for professionals returning to the office from childcare leave
Award-winning pension plan
multisport
holiday allowance
Private Medical Care Program
Group Life Insurance
Consideration for annual discretionary bonus
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed

Fulltime

Help Desk/Desktop Support Analyst

We are looking for a dedicated Help Desk/Desktop Support Analyst to join our tea...

Location

United States , Bethlehem

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum of 1 year of experience in a help desk or technical support role
Proficiency in Windows operating systems, Office 365, and basic networking concepts
Familiarity with ticketing systems such as Zendesk, Freshservice, or similar platforms
Experience with Active Directory and Azure Active Directory for user account management
Skilled in troubleshooting and resolving technical issues across various devices and platforms
Ability to manage time effectively and prioritize tasks in a fast-paced environment
Strong communication skills to provide clear guidance and support to users
Commitment to learning and development through training opportunities

Job Responsibility

Provide timely and effective first-level technical support for hardware, software, and network-related issues
Troubleshoot and resolve problems with Windows operating systems, Office 365 applications, and organizational systems
Manage user accounts by performing tasks such as password resets and provisioning/deprovisioning in Active Directory and Azure Active Directory
Configure and set up desktops, laptops, and mobile devices for staff use
Assist with onboarding and offboarding processes, including equipment preparation and account access setup
Document technical issues, resolutions, and procedures in the help desk system to maintain accurate records
Escalate complex technical problems to senior IT staff when necessary
Maintain an organized inventory of IT equipment and supplies to ensure availability and accuracy
Prioritize multiple tasks effectively to meet deadlines and support organizational needs
Participate in external training sessions as directed by IT leadership to enhance technical skills and knowledge

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Senior Desktop Support Analyst

Robert Half

Location:
United States , Mesa

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
April 10, 2026

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Location:United States , Mesa

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Job Description:

Job Responsibility:

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Additional Information:

Job Posted:April 10, 2026

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