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Robert Half Logo Robert Half · IT - Software Development

Senior Desktop Engineer

United States, Jacksonville Employment contract · Job Posted April 23, 2026
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Job Description

We are seeking a Senior Desktop Engineer with deep experience supporting modern, cloud‑managed endpoint environments. This role goes beyond traditional desktop support and will play a key role in designing, implementing, and optimizing Azure AD and Microsoft Intune–based device management across the enterprise. The ideal candidate has hands‑on expertise with endpoint security, device lifecycle management, automation, and identity integration in a Microsoft ecosystem.

Job Responsibility

  • Lead support and administration of Windows 10/11 endpoints in an Azure AD–joined environment
  • Design, configure, and manage Microsoft Intune (MEM) policies including compliance policies, configuration profiles, application deployment, and endpoint security policies
  • Manage Azure AD / Entra ID, including device registration and identity integration, Conditional Access policies, and role‑based access controls
  • Support endpoint imaging, provisioning, and lifecycle management using Autopilot and Intune / MDM workflows
  • Troubleshoot complex endpoint, identity, and policy‑based issues
  • Collaborate with Security, Infrastructure, and Cloud teams to align endpoint strategy
  • Create documentation, standards, and operational procedures
  • Mentor junior desktop or support engineers

Requirements

  • 7+ years of desktop / endpoint engineering experience
  • Extensive hands‑on experience with Microsoft Intune / Endpoint Manager
  • Strong knowledge of Azure AD / Entra ID
  • Experience managing devices in Azure AD–joined and hybrid environments
  • Solid understanding of Windows OS internals
  • Group Policy vs MDM policy design
  • Endpoint security and compliance standards
  • PowerShell scripting for automation and troubleshooting
  • Experience with Microsoft 365 (Exchange Online, OneDrive, Teams)

Nice to have

  • Windows Autopilot experience
  • Defender for Endpoint or related security tooling
  • SCCM / MECM experience (co‑management)
  • Jamf experience (if supporting macOS)
  • Azure or Microsoft certifications (MD‑102, AZ‑104, Security+)
  • Prior experience in large enterprise environments (1,000+ endpoints)

What we offer

  • medical, vision, dental, and life and disability insurance
  • 401(k) plan
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