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As Senior Designer, you’ll play a critical role in elevating the quality of our work while ensuring it delivers against our business goals. You’ll be working across all 3 of our brands (BT,EE and Plusnet), collaborating with strategists, copywriters, and brand managers to develop and deliver brand assets and integrated campaigns across TV, digital, social and demand generation making sure everything we put out is cohesive, impactful, and on brand. You’ll be the person who brings clarity to complex briefs and helps drive our team forward with fresh thinking and high standards. Your role is essential to maintaining the creative excellence our brands count on.
Job Responsibility:
Lead the design execution of campaigns and brand work, translating creative concepts into outstanding visual design
Set design standards and quality benchmarks for all visual work on your brand
Provide clear art direction and design guidance to your team throughout the creative process
Lead, develop and inspire a high-performing team of graphic and digital designers, overseeing workload, nurturing talent and fostering a collaborative, supportive creative culture
Oversee design production across all channels - digital, print, social, outdoor, retail etc, ensuring brand consistency, technical accuracy, creative excellence and accessibility standards are met throughout every deliverable
Act as guardian of visual brand identity and design consistency, contributing to the evolution of brand guidelines, design systems, and visual standards
overseeing brand systems and asset libraries and ensuring all creative work strengthens brand identity
Work closely with the Principal Creative to execute their creative vision, collaborating across creative, digital, production and client-facing teams to bring design concepts to life from idea through final delivery
Drive efficient, high-quality design delivery by creating scalable design systems, streamlined workflows and rigorous quality controls
Find creative solutions when briefs have complex constraints or technical challenges
Troubleshoot design issues and provide solutions that maintain creative intent
Balance creative ambition with practical considerations like budget and timeline
Keep up with design trends, tools, and emerging technologies
Experiment with new design techniques, software, or approaches
Attend industry events or engage with design communities
Requirements:
Significant experience in graphic or visual design, with a strong ability to create impactful, high‑quality work
Experience leading, coaching, or supporting a team of designers in a collaborative environment
A portfolio that showcases creative excellence across a variety of channels, formats, and brand work
Hands‑on experience delivering integrated campaigns from initial concept through to final execution
Experience working with well‑known consumer brands or similarly complex brand environments
A track record of maintaining brand consistency while still finding opportunities to push creativity
Experience managing design production and working effectively with external suppliers or partners
Nice to have:
Experience working within an in‑house creative team, agency, or brand‑side studio
A background spanning both digital and traditional design disciplines
Experience creating or evolving design systems, brand guidelines, or visual frameworks
Understanding of UX/UI principles and how design contributes to seamless user experiences
Knowledge of motion design or basic animation techniques
Experience working in agile or fast‑paced, iterative environments
Commitment to ongoing learning through courses, workshops, training, or conferences
Active engagement with the wider design community and a passion for staying connected to emerging trends and tools
What we offer:
Annual on target bonus 10% (based on both personal and company performance)
25 days annual leave + 8 bank holidays with the option to buy up to one week's work of your contracted hours. This will also increase with service
2 weeks carer’s leave
From January 2025, all parents welcoming a new child will be eligible for our new Family Leave policy. You will receive 18 weeks at full pay, eight weeks at half pay and 26 weeks at the statutory rate. It is for all parents, no matter how your family is made
Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more
Life Assurance (4 x life cover pay)
Exclusive colleague discounts on our latest and greatest BT broadband packages
50% off EE mobile pay monthly or SIM only plans and 50% discount for friends and family on EE SIM only plans
My Discounts gives colleagues access to unbeatable savings on everyday purchases at hundreds of retailers
Discounted EE TV including TNT Sport and the NOW Entertainment membership
Option to join the Healthcare Cash Plan or other benefits such as dental insurance, gym memberships etc
Volunteering days so you can give back to your local community
Brand new electric vehicle salary sacrifice arrangement, known as ‘My EV’
24/7 private virtual GP appointments for UK colleagues