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We’re looking for a Senior Design Engineer who thrives at the intersection of design, front-end engineering, AI, and rapid experimentation. You will play a critical role in supporting our Design System (Dialtone). You’ll help define how Dialpad explores and prototypes the future of AI-powered communications, designing, building, and iterating on tools and experiences that make our research and product vision tangible. This role sits within the Design organization and partners closely with AI, Research, and Product teams. You’ll design and develop experimental interfaces, internal tools, and proof-of-concept experiences that help teams test hypotheses, evaluate AI interactions, and uncover new product opportunities. This is a senior individual contributor role, ideal for someone with strong design sensibilities and hands-on technical fluency, someone who can move seamlessly between Figma, the browser, and AI tooling. You’ll prototype production-quality prototypes with real interactivity, data, and states; using modern front-end frameworks and our design system Dialtone; integrate real AI systems into user flows; and build scalable frameworks that accelerate design solutions with technical exploration across teams. This position reports to our Design Engineering Manager.
Job Responsibility:
Oversee the front-end design strategy of our Design System – style, components, and patterns by bringing your experience as a subject matter expert in front-end design and engineering
Lead and heavily influence how Dialtone and the design system team mature to take on large, high-visibility initiatives, as well as how other designers and engineers contribute
Advance and scale a design-focused prototyping practice that explores feasibility, evaluates emerging AI capabilities, and AI design patterns
Rapidly build functional prototypes that inform product direction
Design and build tooling that supports product designers, researchers, and engineers—such as internal utilities, plugins, and scripts that accelerate iteration and experimentation
Prototype and validate new interaction models for AI-powered workflows, leveraging technologies like Model Context Protocol (MCP) and modern front-end frameworks, or even integrate LLM APIs and generative AI services into design tools
Ensure quality and performance in everything you build with rigor, optimizing for accessibility, maintainability, and performance as first-class concerns in the design process
Act as a guardian of consistency, championing reusable components, ensuring designers and developers adhere to a unified system, and evolving Dialtone, our design system
Navigate ambiguity with confidence, helping cross-functional teams clarify ideas and move toward impactful solutions quickly and iteratively
Invest in the growth of the Design organization by sharing best practices, mentoring peers in design-engineering methods, and building community around creative prototyping
Requirements:
An online portfolio demonstrating design-focused technical expertise across multiple projects, showcasing thoughtful, high-quality work that drives innovation
8+ years of experience demonstrating exceptional design engineering fluency across modern product environments, including 3+ years of design system experience
Deep proficiency and design-focused passion in the front-end stack like Vue/React/Angular/etc, HTML, CSS, Design Tokens, and JavaScript/Typescript
Track record of designing, documenting, and evolving styles, Design Tokens, component libraries, and UI patterns that scale product development
Proven ability to design and build tooling, plugins, or internal utilities that streamline workflows between design and engineering teams
Experience building AI/ML-driven features, prototypes, experimental systems, or research tools, ideally leveraging frameworks like Model Context Protocol (MCP) or similar
Demonstrated skill in optimizing and refactoring existing UIs for performance, accessibility, and maintainability
Mastery of state management and component-based architecture
A systemic approach, thinking in patterns and frameworks
Strong understanding of foundational UX principles, design heuristics, information architecture, usability, accessibility and inclusive design practices
Commitment to building inclusive, accessible experiences that elevate usability for all users
Experience with front-end build systems, bundlers, and package management (e.g. Webpack, Vite, Rollup, npm, Yarn, nx)
Proven ability to mentor and collaborate with designers and engineers to raise the craft and technical quality of their work
Exceptional communication, collaboration, and storytelling skills, able to present complex ideas clearly and build alignment with stakeholders
Demonstrate ability to articulate design rationale to developers, and technical constraints to designers
Deep curiosity about emerging design trends, AI tooling, and evolving front-end practices, with a continuous drive to learn and improve
Nice to have:
Experience working on AI-powered or data-intensive products in a SaaS environment
Experience building design tools, plugins, or creative-tech prototypes that accelerate research or design iteration
Experience with creative and technical execution of animations, transitions, or micro-interactions, delivering refined motion that is consistent and performant
Comfort designing for multi-device ecosystems—web, desktop, mobile, and beyond
Active engagement in the design and front-end community through open-source contributions, writing, mentoring, or public speaking
A track record of connecting design craft, technical depth, and experimentation to push the boundaries of what’s possible in digital product experiences
What we offer:
Dialpad offers competitive benefits and perks, alongside a robust training program that helps you reach your full potential
We have designed our offices to be inclusive, offering a vibrant environment to cultivate collaboration and connection
Our exceptional culture, recognized repeatedly as a certified Great Place to Work, ensures every employee feels valued and empowered to contribute to our collective success