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Senior Dental Receptionist/Treatment Coordinator

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Life at Smart Dental Care

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Location:
United Kingdom , Lisburn

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Contract Type:
Not provided

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Salary:

25000.00 - 26000.00 GBP / Year

Job Description:

This is a key leadership role within the practice, ideal for someone confident in managing reception operations while supporting patients throughout their dental journey. The role involves taking the lead in the daily running of the practice reception, playing a vital role in patient care, treatment coordination, and practice performance.

Job Responsibility:

  • Welcoming patients and managing front-of-house operations
  • Booking and coordinating appointments efficiently
  • Managing patient records and enquiries
  • Ensuring smooth day-to-day practice operations
  • Supporting patients through consultations
  • Explaining treatment options and associated costs
  • Assisting with finance and payment plans
  • Handling deposits, private treatment payments, and finance systems
  • Taking responsibility for reception standards and workflow
  • Supporting marketing initiatives, promotions, and open days
  • Working closely with clinicians, management, and admin teams

Requirements:

  • Previous dental sector experience preferred
  • Strong customer-facing healthcare experience considered
  • Confident in overseeing daily reception operations
  • Professional, approachable, and patient-focused communication
  • Comfortable using dental/medical software and Microsoft Office
  • Familiarity with implants, cosmetic dentistry, and aligners is desirable
  • Reliable, positive, and committed to delivering excellent patient care

Nice to have:

Familiarity with implants, cosmetic dentistry, and aligners

What we offer:
  • Competitive Salary, dependent on experience
  • Career Pathway & Progression within a large dental group
  • Training & Development Opportunities
  • Performance-Based Bonuses linked to private treatment uptake
  • Modern Working Environment with up-to-date systems and technology

Additional Information:

Job Posted:
January 03, 2026

Expiration:
February 02, 2026

Job Link Share:

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