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Senior Delivery Excellence - Project Manager

Netherlands, Amsterdam · Job Posted January 18, 2026
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Job Description

This role is part of our Creative & Media team based in Rotterdam and Amsterdam. Our team is a vibrant mix of talents, ranging from Creatives, Influencer Marketers, Brand & Content Strategists to Account Managers, Programmatic and Marketing Automation Consultants. Together, we blend imaginative storytelling and performance-driven strategies with cutting-edge technology to create engaging digital experiences that build lasting relationships with our clients. We are searching for a Senior PM who will be dedicated to one of our largest EMEA accounts, delivered through a global, matrix set-up). This is not a traditional, client-facing “run every meeting” Project Manager role. Around 80-85% of your impact will be behind the scenes: designing, implementing, and continuously improving how our Project Managers and specialists collaborate so delivery is smoother, faster, and more predictable as the account grows.

Job Responsibility

  • Drive team enablement and process excellence through sprint planning, structured communication flows, roadmap development, and optimization of PM tools and workflows
  • Partner strategically with the cross-functional teams to define processes, establish best practices and translate collaboration objectives into tangible action plans
  • Act as the operational hub across a matrix of business groups, aligning ways of working and enabling workstream leads and project managers to collaborate efficiently
  • Build and optimize backend PM infrastructure (e.g. workflows in tools like Asana, reporting frameworks, dashboards and briefing structures in tools such as PowerBI)
  • Identify inefficiencies and challenge existing ways of working, proactively proposing and implementing improvements
  • Provide indirect leadership and guidance to multiple project managers
  • Partner with internal stakeholders to manage operational risks, issues and dependencies

Requirements

  • Significant experience in delivery operations, delivery excellence, PMO, program management, or senior project management in a fast-paced digital, marketing, media, or tech environment
  • Proven track record of building project management ways of working (processes, frameworks, templates, reporting) from scratch or significantly redesigning them
  • Advanced proficiency with project management tooling (we use Asana)
  • Strong analytical and spreadsheet skills (Google Sheets/Excel)
  • Excellent stakeholder management and change leadership
  • Comfort working in a matrix with multiple stakeholders and workstreams
  • Demonstrated ability to create structure and process in fast-paced environments
  • Expert-level proficiency with project management tools (we use Asana)
  • Extensive experience in scope management, sprint planning, and delivery timeline creation
  • Proven track record as a team builder and enabler

What we offer

  • A flexible, hybrid working policy (2-3 days from the office)
  • Opportunity to work from abroad for 13 weeks a year
  • 24 vacation days per year
  • Possibility to buy an unlimited number of extra vacation days
  • DEPT®/YOU Learning Menu and DEPT®/YOU Special Programs
  • Contribution to your health through the OpenUp platform
  • Gym and wellness discounts
  • Healthy lunches at the office
  • Discount on your lease bike
  • NS Business Card for commutes

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