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As a Senior Deal Operations Specialist at Axon, you will serve as a strategic sales partner supporting our most complex, high-stakes opportunities across major public sector accounts. This is not a traditional transactional deal desk role. You will work hand-in-hand with Account Executives as a consultative advisor—helping shape deal strategy, structure sophisticated pricing scenarios, and guide complex quoting and contracting processes from early-stage deal formation through close. This role requires strong commercial judgment, technical product fluency, and the ability to translate complexity into clear, compelling deal structures that enable sales teams to move faster and smarter. You will sit at the intersection of sales, product, pricing, and legal—bringing a front-line, customer-oriented mindset to every deal you support.
Job Responsibility:
Act as a trusted strategic advisor to sales teams on complex, high-value opportunities with major accounts
Improve deal quality, speed, and confidence by partnering early in the sales cycle—not just at quote submission
Enable sellers to tell a clear value story through pricing, packaging, and ROI-driven proposals
Reduce friction in complex deal execution while maintaining alignment with Axon’s commercial and policy frameworks
Influence how Axon structures and scales sophisticated, multi-solution deals across the public sector
Partner directly with Account Executives to develop deal strategies, structure pricing scenarios, and support complex customer negotiations
Lead complex quoting efforts, translating customer needs, technical configurations, and commercial constraints into executable deal structures
Build and analyze pricing models, ROI frameworks, and program comparisons to support customer-facing value conversations
Convert internal quotes and deal structures into polished, customer-ready pricing and commercial presentations
Review deal terms, contractual impacts, and pricing mechanics to proactively identify risks, inconsistencies, or blockers to close
Collaborate closely with Quoting, Product, Legal, Finance, and Sales Engineering to align deal execution without becoming a back-office bottleneck
Support sales teams during late-stage negotiations by advising on trade-offs, alternatives, and creative structuring options
Bring strong product and solution understanding to deal conversations, ensuring pricing and packaging align with technical realities
Identify recurring deal challenges and recommend pragmatic improvements to tools, templates, and workflows
Contribute to scalable enablement through playbooks, pricing frameworks, and best practices that elevate seller effectiveness
Manage multiple high-priority deals simultaneously while maintaining rigor, responsiveness, and attention to detail—especially during peak periods
Requirements:
5+ years of experience in deal desk, deal strategy, sales operations, business operations, or a similar sales-adjacent role supporting complex B2B sales motions
Demonstrated experience partnering closely with sales teams on sophisticated, multi-stakeholder deals
Strong comfort with complex pricing structures, quoting workflows, and commercial trade-offs
Working knowledge of technical or multi-product solution offerings, with the ability to quickly develop product fluency
Advanced analytical skills with the ability to translate data into actionable deal guidance (Excel proficiency required)
Experience operating in Salesforce or similar CRM environments
Strong communication skills with the confidence to influence without authority and push back when necessary
A sales-oriented mindset with comfort participating in customer-facing conversations when appropriate
Bias toward action, problem-solving, and deal enablement over reporting or backend process ownership