Senior Deal Desk Specialist

• Act as a liaison for sellers between multiple groups (ie: sales ops, finance, product, sales leadership, legal) to help facilitate timely and accurate deal closure
• Manage complex, nonstandard, predominantly Enterprise deals with multiple cross-functional partners
• Provide guidance to Account Executives/Sales Management on deal structures in order to meet customer requirements and maximize ARR
• Partner with Finance and Legal teams to craft contractual language to ensure transactions comply with revenue recognition and business operational policies
• Manage quote and contract approval workflows for pricing, discounts and special terms for the sales teams using Deal Desk established guidelines and company best practices
• Maintain an agreed upon Service level agreement (SLA) on approvals and deal review times
• Perform month-end and quarter-end closing activities to ensure completeness and accuracy of contracts, order forms and other document review and reporting
• Participate in training activities for new quote and contracting processes for the sales organization
• Identify and support process improvement efforts to streamline current procedures
• Cross-train with other Deal Desk functions to provide global coverage of quote, contracting and order management functions

• Experience working directly with high volume as well as complex sales teams in a supportive capacity
• Proven success in SaaS/B2B Industry, Deal Desk, Sales Operations supporting large enterprise customers/prospects
• Expertise in navigating revenue recognition requirements in private/publicly held companies, including experience partnering with Revenue leadership on deal structures optimizing revenue recognition compliance
• Experience advising sales on complex deal structures, contract terms, etc.
• Prior deal desk, or sales operations experience required
• Ability to work extended hours at end of month and end of quarter
• Experience using Salesforce, Salesforce CPQ, and Ironclad or comparable CLM software
• Ability to work independently in fast paced environment
• Demonstrated capability to build strong working relationships with internal business units
• Strong customer service skills and a great attitude

Ironclad

• 100% employer-paid medical insurance
• Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
• RSU stock grants
• Professional development and training opportunities
• Company virtual happy hours, free food, and fun team-building activities
• Monthly cell phone stipend
• Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents