Senior Deal Desk Manager Job at Intercom (Dublin)

Deal Desk & Pricing Senior Analyst

This role involves being a critical member of the Financial Planning and Strateg...

Location

United States , San Francisco

Salary:

124000.00 - 146000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

4+ years of experience in Investment Banking, Private Equity, Strategic Finance, Deal Desk, BizOps, or RevOps
strong financial modeling, analytical, and BI skills (SQL, Looker, Tableau, or similar)
experience in B2B SaaS, ideally with usage-based pricing models or businesses with tangible COGS
demonstrated ability to analyze ambiguous data and synthesize actionable insights
collaborative, open-minded team player who thrives in a cross-functional environment
experience with Salesforce, strong proficiency in SQL and Looker

Job Responsibility

own pricing of our Mid-Market & Commercial deals
collaborate with Sales team to create deal structures that are a win-win for customers & Checkr
collaborate with Deal Desk Sr. Manager to structure and price deals for Enterprise customers
build analysis to clarify profitability of Enterprise deals
own and enhance data infrastructure
refine regression models
leverage AI to reduce deal turnaround time and improve financial outcomes
conduct in-depth analyses to assess performance in pricing optimization and margin improvement
develop and evolve the Discount Framework
identify opportunities to streamline and enhance Deal Desk processes

What we offer

a fast-paced and collaborative environment
learning and development allowance
competitive cash and equity compensation and opportunity for advancement
100% medical, dental, and vision coverage
up to $25K reimbursement for fertility, adoption, and parental planning services
flexible PTO policy
monthly wellness stipend
home office stipend
in-office perks such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages

Fulltime

Senior Relationship Manager

The Senior Relationship Manager is a senior-level position responsible for assis...

Location

South Africa , Johannesburg

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years of experience
Comprehensive knowledge of credit analytics and financial modelling
Proven expertise in Risk assessment and valuation
Fluent in both spoken and written Mandarin and English
Bachelor's degree/University degree or equivalent experience
Master's degree preferred

Job Responsibility

Expand a local and regional portfolio of accounts on Chinese parented multinational corporate clients, with varying/complex financial needs with the objective of revenue growth and good credit quality in line with Citi’s credit standards, policies and processes
Nurture existing client relationships to become a trusted advisor. Engage in strategic dialogue with clients’ senior management, opening access to the highest levels of their organization
Identify customer needs and recommend solutions to address these needs, such as financing, streamlining of cash management operations, foreign currency solutions, etc.
Cross-sell banking products, including cash management, trade finance, trade services, structured trade products, foreign exchange, commodities, fixed income, loans (including syndicated, bilateral) and capital market products
Responsible for all credit aspects of the relationship including annual reviews, early problem recognition and remedial management
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Deliver the annual budgeted revenue growth developed in agreement with Product partners, driving specific initiatives as required
Coordinate with China PAM (Parent account manager) and assist the local country SAM (Subsidiary account manager) bankers in digging deeper to identify clients’ needs
Implement calling plans to ensure business development is pursued across the client base. Become the designated calling contact for selected multinational clients who are intensive users of our global network
Manage delivery of Citi’s global network by providing a consistent coverage approach to our multi-national corporate clients through liaising with banking partners, providing ‘network’ forums to facilitate communication, and ensuring product partner connectivity across Citi

Fulltime

Commercial Finance Analyst

We’re expanding our Global Finance Operations team in India and building a share...

Location

India , Pune

Salary:

Not provided

Addepar

Expiration Date

Until further notice

Requirements

minimum 4+ years of experience in Deal Desk, Revenue Operations, Finance Operations, or Order Management within a SaaS or subscription environment
Strong working knowledge of Salesforce CPQ and NetSuite (or similar quote-to-cash/ERP platforms)
Solid understanding of ARR concepts
Ability to independently manage standard deal reviews while supporting complex or non-standard scenarios
Comfort reviewing billing schedules, contract terms, and operational details with high accuracy
Strong cross-functional communication and the ability to influence Sales, Legal, RevOps, and Accounting partners
Analytical mindset, financial judgment, and strong attention to detail
Ability to work in a global, fast-paced, cross-time-zone environment
Growth mindset — comfortable taking on broader responsibilities as the team scales
Applicants must have legal authorization to work in the country where this role is based on the first day of employment

Job Responsibility

Review and validate ARR, pricing, and deal structures in Salesforce CPQ
Ensure accuracy of multi-year, ramped, tiered, or usage-based pricing
Support senior teammates in reviewing non-standard deal constructs
Collaborate with RevOps and Sales Ops to improve quote accuracy and approval compliance
Partner with Legal on commercial terms that impact billing, invoicing, or financial exposure
Evaluate multi-currency pricing using approved FX frameworks
Support credit checks, threshold-based approvals, and finance policy compliance
Review contracts and orders for completeness, accuracy, and compliance with internal policies
Ensure all required documents meet billing and invoicing requirements
Validate billing schedules, start dates, terms, and product configurations prior to order activation

What we offer

Reasonable accommodation for individuals with disabilities

Fulltime

Senior Analyst, Revenue Operations - Deal Desk

The Deal Desk is a centralized, corporate Revenue Operations function responsibl...

Location

United States

Salary:

92700.00 - 103000.00 USD / Year

PointClickCare

Expiration Date

Until further notice

Requirements

Bachelor’s degree in finance, accounting, economics, analytics, or a related field
2–6 years of experience in Revenue Operations, pricing, finance, strategy, or deal support roles
Strong financial modeling and analytical skills, including pricing, discounting, and revenue forecasting
Ability to synthesize complex information into clear, executive-ready recommendations
Strong written and verbal communication skills
Advanced proficiency in Microsoft Excel and PowerPoint

Job Responsibility

Lead financial and commercial analysis for non-standard and high-value deals
Build and review complex pricing models, billing ramps, and revenue forecasts
Assess financial impact, risk, and tradeoffs associated with discounts, term changes, and concessions, and overall deal economics
Support developing, maintaining, and applying customer whitespace analyses and TAM/SAM estimates to evaluate deal size, growth potential, and long-term value for strategic and non-standard opportunities
Prepare Deal Desk materials, recommendations, and executive-ready summaries, as well as reporting on key deal metrics
Ensure deal assumptions, risks, and approvals are clearly documented
Support weekly Deal Desk meetings by presenting analysis, answering questions, and providing recommendations
Apply and reinforce approved pricing frameworks, discount thresholds, and contract standard
Identify deviations from standard policy and escalate appropriately
Partner with the Manager to ensure consistent application of governance rules across deals

What we offer

bonus
benefits

Fulltime

Senior Analyst, Revenue Operations - Deal Desk

The Deal Desk is a centralized, corporate Revenue Operations function responsibl...

Location

Canada , Mississauga

Salary:

87300.00 - 97000.00 CAD / Year

PointClickCare

Expiration Date

Until further notice

Requirements

Bachelor’s degree in finance, accounting, economics, analytics, or a related field
2–6 years of experience in Revenue Operations, pricing, finance, strategy, or deal support roles
Strong financial modeling and analytical skills, including pricing, discounting, and revenue forecasting
Ability to synthesize complex information into clear, executive-ready recommendations
Strong written and verbal communication skills
Advanced proficiency in Microsoft Excel and PowerPoint

Job Responsibility

Lead financial and commercial analysis for non-standard and high-value deals
Build and review complex pricing models, billing ramps, and revenue forecasts
Assess financial impact, risk, and tradeoffs associated with discounts, term changes, and concessions, and overall deal economics
Support developing, maintaining, and applying customer whitespace analyses and TAM/SAM estimates to evaluate deal size, growth potential, and long-term value for strategic and non-standard opportunities
Prepare Deal Desk materials, recommendations, and executive-ready summaries, as well as reporting on key deal metrics
Ensure deal assumptions, risks, and approvals are clearly documented
Support weekly Deal Desk meetings by presenting analysis, answering questions, and providing recommendations
Apply and reinforce approved pricing frameworks, discount thresholds, and contract standard
Identify deviations from standard policy and escalate appropriately
Partner with the Manager to ensure consistent application of governance rules across deals

What we offer

bonus
benefits

Fulltime

Deal Desk Manager

Intercom is the AI Customer Service company on a mission to help businesses prov...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

2-4 years experience in Deal Desk or in a related function within SaaS or AI
Experience in dealing with complex, cross-functional deal/contract management across Sales, Finance, Product and Legal
Understanding of quote-to-order process, knowledge of Salesforce CPQ is a plus
Strong structured problem solving skills along with ability to demonstrate practical judgment in complex situations
Able to work with a high degree of autonomy, and prioritize different requests
Strong communication skills, including experience effectively communicating with senior management
Willing to work in a highly demanding and results-oriented team environment
Proficiency in Microsoft Excel and working knowledge of Salesforce
Bachelor’s degree

Job Responsibility

Support our Global Sales teams by providing deal desk guidance within the Sales Operations team and improving our day-to-day processes and systems
Fostering best practices to increase sales effectiveness via structured deal reviews and checkpoints, supported by standard business practices and policies, and proper enablement around these
Drive process and systems requirements (including CPQ) to implement best-in-class quote-to-order process
provide assistance is closing/managing deals in the systems
Lead evaluation and review of all contracts for completeness, accuracy, and adherence to our policies
Ensure approvals for non-standard deals have been properly documented, escalated to the right approval levels, and resolved within reasonable timeframes
Work independently on projects, and apply judgment in resolving issues or in making recommendations
Develop strong collaborative relationships with key stakeholders in Sales, Legal, Finance, Accounting, and other key teams across the company
Assisting on contract negotiations internally, including: deal structure, discounting guidance, order processing, etc.

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed.

Senior Revenue Operations Analyst

The Senior Revenue Operations Analyst will support the revenue team with a focus...

Location

United Kingdom

Salary:

Not provided

1Password

Expiration Date

Until further notice

Requirements

4-5 years of sales operations experience in an individual contributor capacity, demonstrated ability in pricing strategy, sales financial analysis, or experience in a similar role - preferably at a SaaS company
Analytical background with strong problem-solving skills and a keen eye for detail and process
Deep understanding of Salesforce CPQ and an ability to resolve common errors on cross-objects within Salesforce
Able to thrive in a fast-paced environment and to work collaboratively alongside our sales teams, managing & prioritizing competing demands
Ability to work cross functionally with finance, legal, and billing engineers to translate our processes, and adapt or evolve the deal desk function
Desire to build relationships and capable of explaining concepts clearly and credibly across all levels of the organization
Ability to handle conflict and navigate discussions to productive outcomes
You possess an analytical mindset with a mature skillset focused on extracting & analyzing data from Salesforce
Required: Salesforce related experience and/or documented training certification
Collaborate with global teams to understand their operational needs and strategies

Job Responsibility

Review complex deals alongside the GTM team providing guidance on optimal deal structures
Identify risks and opportunities within deals, renewals and our pricing structures, and influence the deal with your recommendations
Accurately processing orders using Salesforce and ensuring deals include all required information and are ready to be invoiced by Finance in a timely manner
Provisioning all SPO/PO orders in back office
Ensure alignment between Salesforce and Back Office to ensure that the Salesforce contract matches our back office billing record
Partners with Deal Desk and systems teams to facilitate process and system improvements to deal desk operations and overall opportunity closure process
Partner with Deal Desk team to perform enablement and other special projects related to Quote to Cash
Monitor the Revenue Operations Slack channel to provide assistance and advice on deal desk and quote to cash related questions
Collaborate with the team to tackle RevOps Cases in the Salesforce queue (churn, data updates related to the deal process, etc)
Work closely with billing engineers, finance, and legal to ensure that our processes are aligned

What we offer

Maternity and parental leave top-up programs
Generous PTO policy
Four company-wide wellness days
Company equity for all full-time employees
Retirement matching program
Free 1Password account
Paid volunteer days
Employee-led inclusion and belonging programs and ERGs
Peer-to-peer recognition through Bonusly

Fulltime

Account Executive, Enterprise - German Speaking

From Fivetran’s founding until now, our mission has remained the same: to make a...

Location

Germany

Salary:

Not provided

Fivetran

Expiration Date

Until further notice

Requirements

A minimum of 8 years' experience in new business sales, demonstrating a track record of success in selling to enterprise-level organizations
Proficient in sales within the Data industry
Capable of effectively utilising both inside and outside sales approaches to secure deals
Demonstrated proficiency in generating new business-qualified opportunities across diverse channels

Job Responsibility

Generate new business pipeline and expansion and closing new customers in the Enterprise segment (Top Accounts in Germany)
Identifying specific projects where Fivetran can add value
Generate new business qualified opportunities by working with Tech Partners, SI Partners, XDRs, going direct outbound on named accounts in territory
Actively pitch the value proposition of Fivetran’s Database replication capabilities along with the Fivetran platform at-large
Manage 90-180 day sales cycles with multiple stakeholders and departments to land in an enterprise organization
Negotiate responsible deals and manage the procurement process with legal, deal desk, and deal champions
Develop trusted relationships with internal stakeholders and senior decision makers at large organizations who will evangelize Fivetran throughout their company

What we offer

100% employer-paid medical insurance*
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants*
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

Fulltime

Senior Deal Desk Manager

Intercom

Location:
Ireland , Dublin

Category:
Sales

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 27, 2025

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Job Posted:December 27, 2025

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