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Provide hands-on expertise on systems related projects and participate on the daily tickets activity
Deploy and troubleshoot various types of network elements, infrastructure services and platforms
Build database systems of high availability
Install, upgrade and manage database applications
Develop processes for optimizing database security
Monitor database performance, implement changes and apply new patches and versions when required
Performance tuning of database systems
Diagnose and troubleshoot database errors
Manage database access
Manage clear communication of progress/status with project stakeholders
Anticipate and evaluate risks
Comprehend complex technical details and relay information to both technical and business stakeholders
Creation of requirement documents upon completion of each project
Drive urgency towards customer lab/field issues with the support organization and internal development teams
Maintains safe and clean working environment by enforcing procedures, rules, and regulations
Reporting and resolution of issues, risks and dependencies, proactively identifying potential planning gaps, suggesting mitigations to risks, actions to close issues or complete open items
24x7 Support for Critical systems when required
Requirements
At least 4-5 years of experience in database administration
Bachelor's degree in computer science or a related field
Experience with cloud services (AWS and Microsoft Azure) a plus
Team player with strong interpersonal skills
Willingness to work with teams in multiple time zones
Able to interact with all levels of management
Experienced in manage challenging situations with key clients requirements and third party constrains, and expert in building consensus in such situations
You are able to work under pressure and time constraints, and you maintain strict attention to detail in high-pressure situations
Able to coordinate multiple 3rd party providers
You are fluent in English
Willing to travel when needed
You are hands-on and not always play by the book
Nice to have
Experience with cloud services (AWS and Microsoft Azure)
What we offer
Support for professional accreditations
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location