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As a Senior Data Scientist on Lime’s Rider DSA team, you will play a critical role in helping us understand our riders and uncover the drivers of retention. You’ll focus on experimentation, product analytics, and data deep-dives that surface actionable insights for product and business teams. Partnering with Product, Engineering, and Operations, you’ll help shape strategy on initiatives like early-funnel adoption, second-month retention, and loyalty programs—turning data into measurable impact across Lime.
Job Responsibility:
Design, run, and analyze experiments to optimize rider experience and improve retention outcomes
Define project goals, success metrics, and measurement frameworks to ensure clarity and alignment across initiatives
Deliver data-driven solutions by translating complex analyses into clear, actionable recommendations in compelling ways that influence strategy and roadmap decisions
Partner with Product and other teams to evaluate and refine retention-focused initiatives such as onboarding flows, memberships, and loyalty programs
Conduct deep-dive analyses to identify patterns, diagnose problems, and inform strategic decisions around rider engagement
Identify key “aha” moments that predict long-term retention and quantify their impact on rider behavior
Requirements:
MS or PhD in Statistics, Economics, Computer Science, Applied Mathematics, Operations Research, or a related quantitative field
5+ years of industry experience as a Data Scientist, ideally in product analytics, growth, or consumer-facing platforms
Deep understanding of probability and statistics, including causal inference and experimental design
Proficiency in SQL and Python, with end-to-end experience with data—including querying, data manipulation, aggregation, analysis, visualization, and model deployment
Machine Learning & Modeling: Strong understanding of predictive modeling, price elasticity estimation, and customer segmentation techniques
Business Acumen: Business intuition for how retention and loyalty levers impact user growth and long-term value
Strong communication skills with the ability to convey technical concepts to non-technical stakeholders
What we offer:
Comprehensive Health & Wellness: A choice of medical, dental, and vision plans. We also provide company-paid life and disability insurance and company-funded mental health benefits
Financial & Retirement Planning: 401(k) plan with both pre-tax and Roth options, and access to a Health Savings Account (HSA) with a monthly company contribution
Family & Fertility Support: Paid parental leave for birthing and non-birthing parents, plus fertility and family-forming benefits
Paid Time Off: Unlimited vacation, paid leaves, and 10 company holidays
Unique Lime Perks: Complimentary use of Lime vehicles in participating cities, a monthly phone allowance, dedicated learning and development days, and access to perks including One Medical, Wellhub, and Headspace