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We are looking for a Senior Data Scientist to join the Microsoft Copilot team and help shape the next generation of AI-powered experiences across devices and surfaces. In this role, you will work at the intersection of product, data science, and engineering to define success metrics, design rigorous experiments, build scalable analytics frameworks, and generate actionable insights that improve user experience, product quality, and business outcomes. You will partner closely with Product Managers, Engineers, Designers, and cross-functional stakeholders to drive data-informed decisions from concept to launch. As part of Microsoft AI, you will contribute to building intelligent and trustworthy Copilot experiences that are measurable, explainable, and continuously improving at scale.
Job Responsibility:
Define and evolve product health metrics for Copilot experiences (e.g., quality, engagement, retention, latency, reliability, and task success)
Design and execute A/B tests and quasi-experimental analyses to evaluate feature impact and guide roadmap prioritization
Build robust causal inference and statistical analysis frameworks to distinguish correlation from impact
Develop scalable data pipelines, monitoring dashboards, and self-service analytics to enable fast, high-quality decision making
Diagnose product and model performance issues through deep-dive analyses
identify root causes and propose actionable solutions
Partner with Engineering to improve telemetry quality, experiment instrumentation, and measurement coverage
Collaborate with Product and Design to translate ambiguous product questions into measurable hypotheses and clear success criteria
Communicate insights and recommendations to technical and non-technical stakeholders, including senior leadership
Drive best practices in data quality, reproducibility, and responsible experimentation
Requirements:
Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 1+ year(s) data-science experience
OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 3+ years data-science experience
OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 5+ years data-science experience
OR equivalent experience
5+ years of professional experience applying data science/analytics to solve complex product or business problems
Solid hands-on skills in Python and SQL
experience with large-scale data processing and analytical workflows
Solid foundation in statistical modeling, experimentation design, hypothesis testing, and causal inference
Experience building metrics systems, dashboards, and decision frameworks for product development
Solid problem-solving skills and the ability to drive end-to-end analytical projects with high ownership
Excellent communication skills in English (written and verbal), with the ability to influence cross-functional partners
Ability to work in a fast-paced environment with evolving priorities and ambiguous problem spaces
Commitment to high standards in data quality, privacy, and responsible AI practices
Ability to meet Microsoft, customer and/or government security screening requirements
This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter
Nice to have:
Doctorate in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 3+ years data-science experience
OR Master's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 5+ years data-science experience
OR Bachelor's Degree in Data Science, Mathematics, Statistics, Econometrics, Economics, Operations Research, Computer Science, or related field AND 7+ years data-science experience
OR equivalent experience
Experience in AI product analytics, conversational AI, LLM evaluation, ranking/retrieval systems, or recommendation/search systems
Familiarity with Copilot-like interaction data and quality frameworks (e.g., grounding quality, response usefulness, task completion)
Experience with cloud and big data platforms (Azure preferred), including production-scale telemetry and monitoring
Track record of influencing product strategy through rigorous experimentation and measurable business impact
Ability to mentor peers and raise the data-science bar within a cross-functional product team