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This long-term contract position offers an exciting opportunity to leverage data science expertise to uncover valuable insights, optimize customer experiences, and drive strategic business decisions. As part of a collaborative environment, you will work closely with cross-functional teams, including Product, Marketing, and Senior Leadership, to deliver impactful solutions through data storytelling and visualization.
Job Responsibility:
Analyze structured and unstructured data to identify patterns, trends, and opportunities for business growth and customer experience optimization
Develop and deliver intuitive dashboards and presentations that convey actionable insights and recommendations to stakeholders and senior leadership
Collaborate with cross-functional teams to support initiatives with opportunity analysis, measurement plans, and post-release evaluations
Utilize advanced analytics tools and techniques, such as Python, R, Tableau, and Adobe Analytics, to perform modeling and visualization
Provide data-driven recommendations to enhance digital sales, servicing performance, and customer value delivery
Align analytics support with Agile development frameworks to ensure successful project ideation and delivery
Partner with various departments, including Digital, Omnichannel, Marketing, and IT, to address strategic needs and organizational goals
Maintain a balance between high-level strategic insights and detailed technical mastery in data analysis
Contribute to the development of analytics processes and methodologies to enhance team efficiency and output
Act as a thought leader, guiding stakeholders on data-driven decision-making and optimization strategies
Requirements:
Extensive experience in data analysis, visualization, and storytelling using tools like Tableau, Python, and R
Strong knowledge of SQL and database systems, such as Oracle, for efficient data querying and manipulation
Proven ability to communicate complex insights effectively to diverse audiences, including senior leadership
Familiarity with digital analytics platforms and tools, such as Adobe Analytics and Target
Solid understanding of Agile development frameworks and their application in analytics projects
Demonstrated ability to collaborate across teams, including Product, Marketing, Operations, and IT
Exceptional problem-solving skills and the ability to translate data into actionable business decisions
Background in marketing, sales, or operations analytics is highly desirable
What we offer:
medical, vision, dental, and life and disability insurance
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