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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Job Responsibility:
Build and scale agentic AI frameworks, conversational analytics, and decision intelligence systems
Design and execute a customer-centric analytics strategy powered by AI agents, LLMs, and generative AI
Contribute to the vision, strategy, and own the execution of AI-driven decision systems
Requirements:
3+ years of experience in advanced analytics, decision science, applied AI/ML
Strong programming skills in Python and SQL, with experience deploying AI systems in cloud environments (GCP, AWS, or Azure)
Deep expertise in at least one area of advanced modeling: predictive analytics, reinforcement learning, NLP, or causal inference
Proven ability to translate complex AI concepts into business impact, including stakeholder alignment and business value sizing
Experience leading end-to-end AI-driven solution delivery: from data foundation to model orchestration to front-end adoption
Hands-on experience with LLMs, generative AI, or conversational AI frameworks (e.g., LangChain, RAG)
Strong communication, storytelling, and customer engagement skills, with a passion for building solutions that are intuitive and impactful
Nice to have:
Experience implementing agentic AI systems for conversational analytics, autonomous reporting, or decision support
Familiarity with Vertex AI and Google Cloud Platform, or equivalent enterprise AI platforms
Familiarity with BI tools (Tableau, Looker, Power BI) and analytics engineering (Snowflake, modern warehouses)
Background in healthcare or pharmacy analytics, with a strong interest in improving outcomes through intelligent decision systems
Experience with UI/UX design, customer journey mapping, and design thinking (Figma experience is a plus)
Knowledge of data observability, governance, and AI ethics to ensure trustworthy, transparent decision intelligence systems