Senior Data Operations Change Lead, Citi

Citi

Location:
Poland, Warsaw

Category:
Finance

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Senior Data Operations Change Lead role is part of Fund Operations Change – a consolidated function across Middle Office, Fund Accounting and Transfer Agency. The Lead is accountable for the execution of transformation agenda within data space, making sure regulatory standards are kept. The role holder leads and directs a team of Funds Change professionals (BAs and PMs) - including direct day-to-day managerial responsibility for global team. Incumbent will interact closely with multiple stakeholders across Operations, Technology, Product and client if and as required. Role will require to act as Product Owner across multiple SCRUM teams.

Job Responsibility:

Day-to-day leadership, management & support of Funds Internal Change area, ensuring e.g., all required deliverables are fulfilled timely and to the highest quality, all aspects of employee's lifecycle are performed to the appropriate standard including goal setting in alignment with wider Change organization and performance reviews
Responsible for the day to day management of executing to milestones and budget on multiple complex projects and programs using AGILE methodology - acting as Product Owner
adoption of Citi Data Global Policy and regulatory commitments delivery
Deliver Data related changes for Funds Services across all business lines impacting multiple down and upstream systems. In some cases, it is building new platform/capability from scratch to deliver significant operational efficiencies
Continual review of Internal Transformation processes with stakeholders to identify and execute tactical and strategic service and efficiency improvements
Capacity management and dynamic prioritization of resources
Monitoring of expense base to deliver execution of financial plan and initiatives to meet expense targets
Pro-active risk management and cooperation with necessary stakeholders in order to minimize operational & project risk and adherence to all Citi policies

Requirements:

10+ years of experience in program management on portfolio level, and/or significant client change and client strategic programs, preferably within Fund Operations/Investor Services space
10+ years of people management experience as manager of other or manager of managers
Data program knowledge to support operations – governance, quality, lineage, normalization, hygiene
Track record of delivering efficiency within Change/Project organizations and org structures creation/design
Stakeholders management skills, ability to build long-term relationships, including exposure to clients
Continuous improvement and transformation-related skillset with proven track record of the same
Excellent communication skills (oral & written), executive presence

What we offer:

Private Medical Care Program
Life Insurance Program
Pension Plan contribution (PPE Program)
Employee Assistance Program
Paid Parental Leave Program (maternity and paternity leave)
Sport Card
Holidays Allowance
Sport and team recreation activities
Special offers and discounts for employees
Access to an array of learning and development resources
A discretional annual performance related bonus
A chance to make a difference with various affinity networks and charity initiatives
Competitive base salary (annually reviewed)
Business casual workplace
Hybrid working model (up to 2 days working at home per week)

Additional Information:

Job Posted:
October 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Senior Data Operations Change Lead